Overclock.net › Forums › Graphics Cards › AMD/ATI › RMA Process
New Posts  All Forums:Forum Nav:

RMA Process

post #1 of 5
Thread Starter 
I'm in the process of getting a new video card to replace my 4890.

The fan on the card makes a very loud noise at anything above 30%. The card is still under warranty from Sapphire.

I'm gonna RMA the 4890 and keep it for a backup once I get the new card.

Never having done this before, what generally happens during the RMA process?

Will they repair the card?

Just curious.

Thanks
Money Pit
(16 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K ASUS P8P67 Pro Radeon HD6950 2GB 16 GB CORSAIR Vengeance 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128GB WD Caviar Black 1TB SAMSUNG CD/DVD Burner  XSPC Rasa 750 RX360 
OSMonitorMonitorKeyboard
Win 7 Pro 64 Bit Gateway FHD2303L Gateway FHD2303L Steelseries 6GV2 
PowerCaseMouseAudio
Corsair HX750 Corsair 800D Steelseries XAI Laser Klipsch Promedia 2.1 
  hide details  
Reply
Money Pit
(16 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K ASUS P8P67 Pro Radeon HD6950 2GB 16 GB CORSAIR Vengeance 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128GB WD Caviar Black 1TB SAMSUNG CD/DVD Burner  XSPC Rasa 750 RX360 
OSMonitorMonitorKeyboard
Win 7 Pro 64 Bit Gateway FHD2303L Gateway FHD2303L Steelseries 6GV2 
PowerCaseMouseAudio
Corsair HX750 Corsair 800D Steelseries XAI Laser Klipsch Promedia 2.1 
  hide details  
Reply
post #2 of 5
They'll just send you a new one.
Low Tide
(12 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570K @ 4.7GHz Asus P8Z77-V Pro EVGA GTX 670 FTW 8GB G. Skill 2133MHz 
Hard DriveCoolingOSMonitor
Samsung 850 Pro 256GB Prolimatech Megahalems Rev. C Windows X Samsung T240HD 
KeyboardPowerCaseAudio
Ducky DK9008G2 Red Corsair TX850W V1 Corsair Carbide 300R X-Fi XtremeGamer 
  hide details  
Reply
Low Tide
(12 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570K @ 4.7GHz Asus P8Z77-V Pro EVGA GTX 670 FTW 8GB G. Skill 2133MHz 
Hard DriveCoolingOSMonitor
Samsung 850 Pro 256GB Prolimatech Megahalems Rev. C Windows X Samsung T240HD 
KeyboardPowerCaseAudio
Ducky DK9008G2 Red Corsair TX850W V1 Corsair Carbide 300R X-Fi XtremeGamer 
  hide details  
Reply
post #3 of 5
Well, hopefully someone more knowledgeable then me will chime in. But RMA means Return Merchandise Authorization. If you are going to RMA your 4890, they will give you a RMA number, maybe a return label if they are paying for shipping, and some instructions. You will have to return the card to them. Then they will send you a new card or refurbished - I do not know if they will fix your card and send back.

Edit: I may have misread the OPs question. I though you are trying to RMA the card and keep it at the same type. Sorry - got a high fever from flu. Brain is about half dead.
Wife's bane
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570K @ 4.5 Ghz Gigabyte Z77 UD3H HIS R9-290 8 GB Samsung Wonder RAM 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD for OS Samsung Spinpoint F3 Asus XSPC water block, 360 radiator, and 720 reservo... 
CoolingOSMonitorKeyboard
GPU cooling - XSPC Razer full GPU blocks Win 7 Home Premium Asus PB278Q 2560 X 1440p ISP Logitech G15 
PowerCaseMouseMouse Pad
NZXT Hale90 V2 NZXT Switch 810 Logitech G500 Steelseries QcK 
Audio
Optical out to Sony receiver; Deftech Monitor 3... 
  hide details  
Reply
Wife's bane
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570K @ 4.5 Ghz Gigabyte Z77 UD3H HIS R9-290 8 GB Samsung Wonder RAM 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD for OS Samsung Spinpoint F3 Asus XSPC water block, 360 radiator, and 720 reservo... 
CoolingOSMonitorKeyboard
GPU cooling - XSPC Razer full GPU blocks Win 7 Home Premium Asus PB278Q 2560 X 1440p ISP Logitech G15 
PowerCaseMouseMouse Pad
NZXT Hale90 V2 NZXT Switch 810 Logitech G500 Steelseries QcK 
Audio
Optical out to Sony receiver; Deftech Monitor 3... 
  hide details  
Reply
post #4 of 5
They try to repair it first if it is possible for them to do so with little effort and little price cost, but if they know they can't they will send you a new one.
Bob's Computer
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 2500K MSI P67A-G45 MSI 6970 Lightning 2GB G Skill Ripjaws X (2x4GB) 1866mhz 9-10-9-28 
Hard DriveOptical DriveCoolingOS
Corsair Force 3 SSD (60GB), X1 WD5000AAKS, X1 W... ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner Noctua NH-C14 Windows 7 64 bit 
MonitorKeyboardPowerCase
Asus VH238H Logitech G510 HALE90 750W NZXT Phantom Black 
MouseMouse PadAudioOther
Logitech G9x SteelSeries 4HD ASUS Xonar DGX / Audio-Technica ATH-AD700 Hauppauge! HVR-1250 TV Tuner 
  hide details  
Reply
Bob's Computer
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 2500K MSI P67A-G45 MSI 6970 Lightning 2GB G Skill Ripjaws X (2x4GB) 1866mhz 9-10-9-28 
Hard DriveOptical DriveCoolingOS
Corsair Force 3 SSD (60GB), X1 WD5000AAKS, X1 W... ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner Noctua NH-C14 Windows 7 64 bit 
MonitorKeyboardPowerCase
Asus VH238H Logitech G510 HALE90 750W NZXT Phantom Black 
MouseMouse PadAudioOther
Logitech G9x SteelSeries 4HD ASUS Xonar DGX / Audio-Technica ATH-AD700 Hauppauge! HVR-1250 TV Tuner 
  hide details  
Reply
post #5 of 5
Thread Starter 
Quote:
Originally Posted by Awaz View Post
Well, hopefully someone more knowledgeable then me will chime in. But RMA means Return Merchandise Authorization. If you are going to RMA your 4890, they will give you a RMA number, maybe a return label if they are paying for shipping, and some instructions. You will have to return the card to them. Then they will send you a new card or refurbished - I do not know if they will fix your card and send back.

Edit: I may have misread the OPs question. I though you are trying to RMA the card and keep it at the same type. Sorry - got a high fever from flu. Brain is about half dead.
LOL, my bad, I kinda worded where its a little hard to understand.

What I meant to say was I'm going to RMA the 4890 after I purchase a new card. Then I will use the old card...repaired or replaced, whichever they choose as a backup card.
Money Pit
(16 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K ASUS P8P67 Pro Radeon HD6950 2GB 16 GB CORSAIR Vengeance 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128GB WD Caviar Black 1TB SAMSUNG CD/DVD Burner  XSPC Rasa 750 RX360 
OSMonitorMonitorKeyboard
Win 7 Pro 64 Bit Gateway FHD2303L Gateway FHD2303L Steelseries 6GV2 
PowerCaseMouseAudio
Corsair HX750 Corsair 800D Steelseries XAI Laser Klipsch Promedia 2.1 
  hide details  
Reply
Money Pit
(16 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K ASUS P8P67 Pro Radeon HD6950 2GB 16 GB CORSAIR Vengeance 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128GB WD Caviar Black 1TB SAMSUNG CD/DVD Burner  XSPC Rasa 750 RX360 
OSMonitorMonitorKeyboard
Win 7 Pro 64 Bit Gateway FHD2303L Gateway FHD2303L Steelseries 6GV2 
PowerCaseMouseAudio
Corsair HX750 Corsair 800D Steelseries XAI Laser Klipsch Promedia 2.1 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: AMD/ATI
Overclock.net › Forums › Graphics Cards › AMD/ATI › RMA Process