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HP Customer Gets the Runaround for Installing Linux - Page 4

post #31 of 48
Quote:
Originally Posted by randomizer View Post
That's probably all still quicker than his phone conversation though.
More expensive though.

He should have checked for this stuff and written it down though.
    
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post #32 of 48
Quote:
Originally Posted by GAMERIG View Post
You know what? Owner was his fault and has no common sense. He should have to buy another hard-drive for Linux, instead of Format a factory windows Hard Drive With Linux OS. thats very hard?

Today, 120 - 250 GB (notebook) harddrive sell for $39.99 to 60.00, thats affordable price.
talk about lack of common sense, your post is filled with it.
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post #33 of 48
Quote:
Originally Posted by GAMERIG View Post
You know what? Owner was his fault and has no common sense. He should have to buy another hard-drive for Linux, instead of Format a factory windows Hard Drive With Linux OS. thats very hard?

Today, 120 - 250 GB (notebook) harddrive sell for $39.99 to 60.00, thats affordable price.
Even if we did humor this suggestion for a minute:

Replacing a harddrive easily voids the hardware warranty which he did not do. He only voided the software warranty which he didn't need. HP has no reason not to still cover the hardware.
post #34 of 48
What about the people who have NEVER accepted the Windows EULA? If you buy a computer pre-loaded with Windows, you can decline the EULA and get a partial refund.

HP shouldn't force a person to accept the Windows EULA if the end user plans on getting that refund. If their warranty is for hardware only, then they need to honor that warranty.
    
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post #35 of 48
i'm a bit fuzzy on this, but if you accepted MS's eula on one machine, and then purchased another with the same OS, do you have to agree to it for that machine as well? or just the fact booting into it is agreeing to the eula?

cause if just booting into it is agreeing to it, then i'm screwed, cause i want a refund if it not, where do i sign up and what i gotta do to prove i don't have windows on my computer any longer?
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post #36 of 48
How can they prove that you booted it and agreed to the EULA?
    
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post #37 of 48
Quote:
Originally Posted by transhour View Post
i'm a bit fuzzy on this, but if you accepted MS's eula on one machine, and then purchased another with the same OS, do you have to agree to it for that machine as well? or just the fact booting into it is agreeing to the eula?

cause if just booting into it is agreeing to it, then i'm screwed, cause i want a refund if it not, where do i sign up and what i gotta do to prove i don't have windows on my computer any longer?
If I am not mistaken, each Widows license key is tied to a specific machine.

I would posit that accepting the EULA one one PC only is binding on that PC.

Furthermore, I believe it is a scam that you cannot purchase a pre-built machine with no OS on it.
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post #38 of 48
It may not be a scam, but it's really stretching consumer protection laws in some places. Forcing you to buy one product in order to get the one you want is dodgy.
    
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post #39 of 48
I'm fairly sure you have to actually accept the EULA before you're considered a windows user.

Also, you can buy systems with no OS but they're not HP or any other off the shelf system from a major company.
    
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post #40 of 48
Hey, I am sure you guys aware that HP paid Microsoft for Window OS licensing fee whenever they installed million windows OS on a factory hp laptops or netbooks before they shipped it to stores, mall, phone stores. If owners have problem with their a factory laptop /Desktop's parts or OS, they must call directly HP. Now you know why HP still controlling any Owner's laptop or netbook under their warranty policy and require a license # till expire or whenever. if you lost OS licenses and void the warranty after Format a factory Hard Drive With Linux OS, not HP nor Microsoft's responsible. that's toobad.
Edited by GAMERIG - 2/13/11 at 8:41pm
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