Overclock.net › Forums › Graphics Cards › NVIDIA › GTX 580 Dual Monitor Problems
New Posts  All Forums:Forum Nav:

GTX 580 Dual Monitor Problems

post #1 of 8
Thread Starter 
Searching the internet, it seems this is a rather widespread problem with a lot of GTX 5xx cards. But I figured I'd ask here as well and see if anyone had any advice.

I just upgraded from a Radeon 5870 to a GTX 580. I have two identical 24" 1920x1080 monitors (Asus VE246H). The 5870 ran both of these monitors flawlessly.

With the 580, however, when both monitors are connected, the primary display will lose signal and turn black for a few seconds. It will then regain its signal, but then turn to black again after a few seconds. Over and over and over. The secondary display runs perfectly.

A suggested fix on another forum was changing the refresh rate of one of the monitors to 59 Hz from 60. This seemed to work at first, but after six hours the flashing resumed again. Changing both monitors to 59 Hz causes an opposite effect: the primary display stays on and the secondary display flashes! confused.gif

I figure the problem has to be with my 580, in its hardware, BIOS, or drivers. Like I said, the 5870 never had a problem. And my power supply is a high quality 625W unit would should be more than sufficient to power a single 580. And I've read reports of people with much stronger power supplies experiencing this issue.

Things I've tried:
- Reinstalling the drivers (clean install with driver sweeper)
- The 60Hz/59Hz trick
- Using Nvidia Control Panel to set a custom resolution with "reduced blank" timings as suggested on another forum (caused the display driver to crash)
- Trying all different combinations of connecting the displays (DVI/DVI, DVI/HDMI, etc)
- Reducing/eliminating my CPU overclock

Nothing has helped. Anyone have any ideas? I'm pretty frustrated that my brand new $500 card cannot do something so simple as power 2 monitors, and I can only RMA, not return it, because NewEgg does not give refunds on GPUs.
post #2 of 8
Well, when you say reinstalled the drivers, first did you get the newest or even the beta? second, when you used the driver sweeper, did you run from safe mode as well? check my sig for what i mean.

Definitely look into the newest drivers, and MAYBE even the newest bios if their is a newer one for your card.
P50
(15 items)
 
   
CPUGraphicsRAMHard Drive
Intel Core i7-6700HQ NVIDIA Quadro M1000M 4GB Gskill 32gb 4x8gb DDR4 2300mhz Samsung 850 PRO - 1TB SSD m2 
Hard DriveOptical DriveOSOS
Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
MonitorMonitorMonitorPower
15.6" 1920x1080 IPS BenQ GL2460HM 24" LED BenQ GL2460HM 24" LED Lenovo 170w Power adapter 
MouseOther
MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
Hard DriveOSPowerCase
6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
Other
Raid card 
  hide details  
Reply
P50
(15 items)
 
   
CPUGraphicsRAMHard Drive
Intel Core i7-6700HQ NVIDIA Quadro M1000M 4GB Gskill 32gb 4x8gb DDR4 2300mhz Samsung 850 PRO - 1TB SSD m2 
Hard DriveOptical DriveOSOS
Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
MonitorMonitorMonitorPower
15.6" 1920x1080 IPS BenQ GL2460HM 24" LED BenQ GL2460HM 24" LED Lenovo 170w Power adapter 
MouseOther
MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
Hard DriveOSPowerCase
6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
Other
Raid card 
  hide details  
Reply
post #3 of 8
I had that problem with one of my monitors.
Turned out to be a defective DVI cable. Did you use difference cables as well when using 2 monitors?

When you connect just one monitor, you don't have any issues?

If you disable the second monitor (but both are connected), does it happen again? With either DVI connections?
Did you try making your second monitor as primary and restart, see if it also going blank?

Might be that one of the 580 display clocks is defective.
Did you also try loading the computer with just one monitor, and run furmark to see that the 580 has enough power from the PSU?
Main system
(16 items)
 
Editing PC
(8 items)
 
 
CPUGraphicsGraphicsRAM
E5-1680v2 AMD FirePro D700 AMD FirePro D700 64GB 1866mhz 
Hard DriveOSMonitorCase
1TB PCIE SSD OSX 10.10.x Dell U2713H Mac Pro 
  hide details  
Reply
Main system
(16 items)
 
Editing PC
(8 items)
 
 
CPUGraphicsGraphicsRAM
E5-1680v2 AMD FirePro D700 AMD FirePro D700 64GB 1866mhz 
Hard DriveOSMonitorCase
1TB PCIE SSD OSX 10.10.x Dell U2713H Mac Pro 
  hide details  
Reply
post #4 of 8
Thread Starter 
Thanks for the replies.
Quote:
Originally Posted by Greensystemsgo;12359299 
Well, when you say reinstalled the drivers, first did you get the newest or even the beta? second, when you used the driver sweeper, did you run from safe mode as well? check my sig for what i mean.

Definitely look into the newest drivers, and MAYBE even the newest bios if their is a newer one for your card.

I am using the newest official drivers (266.58). As far as I can tell there are no beta drivers that are newer than these. And I can't find any information about my card's BIOS, I assume that it would be on EVGA's website if there was a new one? And yes when I used driver sweeper I did run from safe mode. smile.gif
Quote:
Originally Posted by Defoler;12359449 
I had that problem with one of my monitors.
Turned out to be a defective DVI cable. Did you use difference cables as well when using 2 monitors?

When you connect just one monitor, you don't have any issues?

If you disable the second monitor (but both are connected), does it happen again? With either DVI connections?
Did you try making your second monitor as primary and restart, see if it also going blank?

Might be that one of the 580 display clocks is defective.
Did you also try loading the computer with just one monitor, and run furmark to see that the 580 has enough power from the PSU?

I can't see how my DVI cable could be defective because I have been running both monitors with the same cables on another GPU with no issues for 6 months.

I did test each monitor on its own, in both DVI ports, and experienced no issues. The problem only happens when both monitors are connected.

I also ran Furmark at your suggestion-- it ran just fine when I had just a single monitor connected.
post #5 of 8
the bios is more of a third party thing. have you tried contacting evga?

if worse comes to worse, pull out the voltmeter and test the cables
P50
(15 items)
 
   
CPUGraphicsRAMHard Drive
Intel Core i7-6700HQ NVIDIA Quadro M1000M 4GB Gskill 32gb 4x8gb DDR4 2300mhz Samsung 850 PRO - 1TB SSD m2 
Hard DriveOptical DriveOSOS
Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
MonitorMonitorMonitorPower
15.6" 1920x1080 IPS BenQ GL2460HM 24" LED BenQ GL2460HM 24" LED Lenovo 170w Power adapter 
MouseOther
MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
Hard DriveOSPowerCase
6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
Other
Raid card 
  hide details  
Reply
P50
(15 items)
 
   
CPUGraphicsRAMHard Drive
Intel Core i7-6700HQ NVIDIA Quadro M1000M 4GB Gskill 32gb 4x8gb DDR4 2300mhz Samsung 850 PRO - 1TB SSD m2 
Hard DriveOptical DriveOSOS
Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
MonitorMonitorMonitorPower
15.6" 1920x1080 IPS BenQ GL2460HM 24" LED BenQ GL2460HM 24" LED Lenovo 170w Power adapter 
MouseOther
MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
Hard DriveOSPowerCase
6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
Other
Raid card 
  hide details  
Reply
post #6 of 8
Quote:
Originally Posted by jhaze84;12359767 
I can't see how my DVI cable could be defective because I have been running both monitors with the same cables on another GPU with no issues for 6 months.

I'm talking out of experience, not just throwing stuff up for you to check.

I had the same monitor and cable for almost a year.
A few months ago the screen started to blink and than go blank for a few secs, come back, blank and so on.
I thought the monitor was dying, or the GPU was fault.
Replaced the cable and everything was back to normal. No more issues with blinking monitors.
Main system
(16 items)
 
Editing PC
(8 items)
 
 
CPUGraphicsGraphicsRAM
E5-1680v2 AMD FirePro D700 AMD FirePro D700 64GB 1866mhz 
Hard DriveOSMonitorCase
1TB PCIE SSD OSX 10.10.x Dell U2713H Mac Pro 
  hide details  
Reply
Main system
(16 items)
 
Editing PC
(8 items)
 
 
CPUGraphicsGraphicsRAM
E5-1680v2 AMD FirePro D700 AMD FirePro D700 64GB 1866mhz 
Hard DriveOSMonitorCase
1TB PCIE SSD OSX 10.10.x Dell U2713H Mac Pro 
  hide details  
Reply
post #7 of 8
Thread Starter 
Quote:
Originally Posted by Greensystemsgo;12360834 
the bios is more of a third party thing. have you tried contacting evga?

if worse comes to worse, pull out the voltmeter and test the cables

Not personally, no, but others on EVGA forums who have contacted CS have not been offered a solution besides RMA. Which is what I'll probably end up doing.
Quote:
Originally Posted by Defoler;12361076 
I'm talking out of experience, not just throwing stuff up for you to check.

I had the same monitor and cable for almost a year.
A few months ago the screen started to blink and than go blank for a few secs, come back, blank and so on.
I thought the monitor was dying, or the GPU was fault.
Replaced the cable and everything was back to normal. No more issues with blinking monitors.

Ya I hear what you are saying. I know I should never assume any piece of hardware to not be defective just because it has worked in the past. It can't be the cables though, because right now I am using a single monitor (unhooked the second one) and not a single problem has occurred.

Thanks for the replies guys. Looks like I'll be RMAing eventually. Better to RMA through Newegg or through EVGA (I know you can cross-ship for an extra cost at EVGA)?
post #8 of 8
I have this prob running triple monitors with NV Surround. Usually re-do'ing the NV surround setup stops this 'blinking' effect.
900Deesnutz
(12 items)
 
  
CPUMotherboardGraphicsRAM
5960x Asus Rampage V Extreme 2x EVGA GTX980 SC 32gb Dominator Platinum DDR4-2400mhz 
Hard DriveCoolingOSMonitor
Samsung XP941-M2.drive EK GPU/CPU Waterblocks, AlphaCool (2x) 480 & 24... Windows 8.1 Pro QNIX 27" 1440p @ 120hz 
KeyboardPowerCaseMouse
Logitech G910 Corsair AX1500i Corsair 900D Logitech G502 Proteus 
  hide details  
Reply
900Deesnutz
(12 items)
 
  
CPUMotherboardGraphicsRAM
5960x Asus Rampage V Extreme 2x EVGA GTX980 SC 32gb Dominator Platinum DDR4-2400mhz 
Hard DriveCoolingOSMonitor
Samsung XP941-M2.drive EK GPU/CPU Waterblocks, AlphaCool (2x) 480 & 24... Windows 8.1 Pro QNIX 27" 1440p @ 120hz 
KeyboardPowerCaseMouse
Logitech G910 Corsair AX1500i Corsair 900D Logitech G502 Proteus 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: NVIDIA
Overclock.net › Forums › Graphics Cards › NVIDIA › GTX 580 Dual Monitor Problems