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post #21 of 56
Quote:
Originally Posted by Yellowbeard View Post
Oh? Then that is quite a change from a few months back, before these 2 recent reviews came out.
Because I am capable of learning. That is, when I encounter new information that runs contrary to what I previously believed, I can assimilate this new knowledge and apply it to future situations.




And you have not directly addressed a thing I said before. I'm not questioning the market for the CX430, or that it cannot achieve what it states. What I am questioning is the ethics of using a premium branding to sell a non-premium product. I know (or knew) a great many people who would buy any product with Corsair on it over any other because they believe that they are buying a premium product. And many of them would believe that the CX430 is of the same quality as the CX400, or even the HX750 or AX1200, with the only difference being wattage, features, and price. Some of them might even have tried to argue that the CX430 was better than the CX400 since the CX430 obviously has 30W more.


But few of those people I know would argue that now, since aside from learning, I'm also a fair hand at teaching. That is, facilitating the learning process described above in others so that they may take my knowledge and experience and apply it to future situations that they may encounter.

Such as why you should never trust a brand completely, because you cannot rely on the good will of someone who's trying to sell you something.




So rather than be rude toward me, you can respect our difference in opinion. Someone in Corsair's chain of command has read my previous comments I'm sure, though I doubt they've reached the CEO or anything; probably got locked up in the marketing department. I hope that they can accept what I'm trying to teach them--that is, that when you break a person's trust in your company by releasing a lower-quality product in such a way that it may be mistaken as a higher quality one--that people sometimes get upset. Let them do with that lesson what they will. I really don't care, since I judge a company on the quality of its products and their attention to their consumers. Not on whether or not they listen to me or how rude their representatives are.

Though the latter certainly doesn't win you any friends.
post #22 of 56
Quote:
Originally Posted by Yellowbeard View Post
Did you read the reviews on the CX430 or do you just want to try to be argumentative?
Of course I read them, but I found your (quoted) statement extremely ludicrous... it's essentially the same reason why units like the TR2 430w are looked down upon here.

You say the CX430 isn't a direct replacement for the CX400, whether that's true or not, that's how the CX430 is perceived. The CX400 went EOL when the CX430 arrived and anybody would think it's a superior product (especially non-enthusiasts, you know, the audience this PSU is targeted towards? ) when they see it's rated at 30w more.

Can I ask you why it's rated at 430w? Why didn't Corsair give it a much more sensible rating (like anything between 350-380w) It wouldn't have raised nearly as many eyebrows if it didn't have such an anemic +12v capacity.
Edited by GameBoy - 2/15/11 at 7:39pm
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post #23 of 56
Quote:
Originally Posted by GameBoy View Post
(like anything between 350-380w)
380W would be fine, no need to go lower. 400W would have been acceptable, except that that would cause confusion with the CX400. 430W is going a little far though.
post #24 of 56
Quote:
Originally Posted by Phaedrus2129 View Post
And you have not directly addressed a thing I said before. I'm not questioning the market for the CX430, or that it cannot achieve what it states. What I am questioning is the ethics of using a premium branding to sell a non-premium product.
If it does what it says on the box, I don't see any violation....ethical or otherwise.


Quote:
Originally Posted by Phaedrus2129 View Post
I know (or knew) a great many people who would buy any product with Corsair on it over any other because they believe that they are buying a premium product. And many of them would believe that the CX430 is of the same quality as the CX400, or even the HX750 or AX1200, with the only difference being wattage, features, and price.
First, an enthusiast should be able to read a box or a spec listed on a website. We do not make any claims like what you are insinuating here. If you think that the average person can't look at box or a website or a review and determine the difference between the lowest and highest tiered PSUs in our lineup AND see the obvious price difference, I think you are greatly underestimating the average person.


Quote:
Originally Posted by Phaedrus2129 View Post
So rather than be rude toward me, you can respect our difference in opinion. Someone in Corsair's chain of command has read my previous comments I'm sure, though I doubt they've reached the CEO or anything; probably got locked up in the marketing department. I hope that they can accept what I'm trying to teach them--that is, that when you break a person's trust in your company by releasing a lower-quality
We do appreciate feedback, valid constructive criticisms, creative input etc. I take great pride in my company. We're not perfect but we try.

My issue with you specifically has been your attacks on us. Your posts are in no way constructive or valid. Just 1 example: http://www.overclock.net/11571970-post10.html

With no testing and no hands on experience, you attacked us and spread quite a bit of information that you now realize and freely admit is nowhere near accurate. That is impossible to undo. A lot of people read your posts and they will live forever in Google.

You have the title of local PSU guru. Quite a few people look up to you and trust your advice. And you do in fact appear to be very knowledgable. But, with that title "should" come a bit of a sense of resposibility to provide accurate information.
post #25 of 56
Quote:
Originally Posted by GameBoy View Post
Of course I read them, but I found your (quoted) statement extremely ludicrous... it's essentially the same reason why units like the TR2 430w are looked down upon here.
I am missing your point.


Quote:
Originally Posted by GameBoy View Post
You say the CX430 isn't a direct replacement for the CX400, whether that's true or not, that's how the CX430 is perceived. The CX400 went EOL when the CX430 arrived and anybody would think it's a superior product (especially non-enthusiasts, you know, the audience this PSU is targeted towards? ) when they see it's rated at 30w more.
We have already acknowledged this mistake multiple times. We've only been in the PSU business about 4.5 years now. Believe it or not, this stage of product revision and transition is new to us. As I just said above; we aren't perfect but we try. And we are listening to end users. But, we also have to listen to Newegg, Best Buy, et al.


Quote:
Originally Posted by GameBoy View Post
Can I ask you why it's rated at 430w? Why didn't Corsair give it a much more sensible rating (like anything between 350-380w) It wouldn't have raised nearly as many eyebrows if it didn't have such an anemic +12v capacity.
I have no idea. That occurred at some powwow with engineering and marketing.
post #26 of 56
I bought a CX430 for 24.99 after rebate, seems like good PSU depending on what you are doing with it

I am running a Phenom 710 at stock and a 9800gt and I am sure it is fine for those purpose
    
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post #27 of 56
Quote:
We do appreciate feedback, valid constructive criticisms, creative input etc. I take great pride in my company. We're not perfect but we try.

My issue with you specifically has been your attacks on us. Your posts are in no way constructive or valid. Just 1 example: http://www.overclock.net/11571970-post10.html

With no testing and no hands on experience, you attacked us and spread quite a bit of information that you now realize and freely admit is nowhere near accurate. That is impossible to undo. A lot of people read your posts and they will live forever in Google.

You have the title of local PSU guru. Quite a few people look up to you and trust your advice. And you do in fact appear to be very knowledgable. But, with that title "should" come a bit of a sense of resposibility to provide accurate information.
It was accurate to the best of my knowledge at the time of writing. And I apologize for any lasting harm I might have caused; you don't think I'm not concerned by that as well? And that my reputation didn't take a ding too when I was proven wrong? Let's just the both of us chalk it up to experience and leave it be.

But I stand by what I've said since the reviews came out, and that Corsair made a mistake; one that you've freely acknowledged. I am not going to retract my statements, but you must understand I'm not trying to be hostile. Critical, yes, very much so. But I'm not attacking you.



I do want to speak with you in private though.
post #28 of 56
Quote:
Originally Posted by Phaedrus2129 View Post
It was accurate to the best of my knowledge at the time of writing. And I apologize for any lasting harm I might have caused; you don't think I'm not concerned by that as well? And that my reputation didn't take a ding too when I was proven wrong? Let's just the both of us chalk it up to experience and leave it be.

But I stand by what I've said since the reviews came out, and that Corsair made a mistake; one that you've freely acknowledged. I am not going to retract my statements, but you must understand I'm not trying to be hostile. Critical, yes, very much so. But I'm not attacking you.



I do want to speak with you in private though.
Cool. It's late here (in Georgia) and I'm about to watch a movie with my wife. Ironically, we're using my HTPC which has a CX400 in it

I'll PM you later this week with IM, phone, or SKYPE info.
post #29 of 56
I'm writing you a PM right now, almost done. Wait 2 minutes.
post #30 of 56
Quote:
Believe it or not, enthusiasts are not the center of the computing universe. In fact, I have heard numbers starting as high as 3% and going down from there. For every guy that builds and OCs his own system, there's 97 or more people that are perfectly happy to buy a Dell. When their Dell needs a replacement PSU, or when Joe Consumer wants to upgrade his GPU a little bit, there is a huge need for a PSU that meets the CX430 spex.
I agree with this statement. Seems like people are getting worked up over a technicality in the way the PSU was marketed.

I believe the CX430 is a great value in the sub $50 range( I do alot of system building designed for the average Joe.) With the mail in rebate its even a better value. The PSU doesn't feel cheap at all and is more than fine for most people.

I would probably say the CX430 and this PSU are a good value.
http://www.newegg.com/Product/Produc...82E16817101021
Edited by dlee7283 - 2/15/11 at 8:37pm
    
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