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Smart Failure - Recovered or RMA?

post #1 of 2
Thread Starter 
Hi,
I have a new WD 2tb Black drive.
When I first installed it, I got the following errors:
- HD Tune: 1 Damaged Block.
- SMART: Raw Read Error Rate: 197. FAILED.
- HD Sentinel: Reported 3 weak sectors.


I then used the WD tools and:
- Wrote all zeros.
- Low Level format.

It seems as if this has remapped out the weak sectors (is that what it is supposed to do?). I now have:

- HD Tune: No damaged blocks.
- WD Quick Test: Passed.
- WD Extended Test: Passed.
- HD Sentinel: No reported weak sectors.

However, the SMART still reports "FAILED" under the Raw Read Error Rate.

I assume that is because it doesn't reset the old failed status.

So the question is should I RMA or just use the drive?

The only reason I see not RMA is that IIRC, when you RMA you may get a reconditioned drive that has a limited warrantee.
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My System
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post #2 of 2
I would go for a RMA, if your drive is new you should get a drive that has equivalent warranty with the one you sent.
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Centurion
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