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URGENT Virus Help

post #1 of 12
Thread Starter 
Hello OCN, I have my aunts laptop here and she has a virus that won't let me install any .exe files or even run them, what virus removal tool is there that can run past this?
My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770K ASUS P8Z77-V PRO EVGA GTX 670 FTW Ed. Corsair XMS3 8GB DDR3 1600MHZ 
Hard DriveOptical DriveOSMonitor
Crucial M4 64GB, WD 640GB, Spinpoint F3 1TB LG Windows 7 Ultimate 64 Bit 3X ASUS 23'' 1080p HDMI 6056x1080 
KeyboardPowerCaseMouse
Ducky Shine Cherry MX Blues Corsair HX-750W HAF 932 Black Logitech G500 
Mouse Pad
CM Weapon Of Choice 
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My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770K ASUS P8Z77-V PRO EVGA GTX 670 FTW Ed. Corsair XMS3 8GB DDR3 1600MHZ 
Hard DriveOptical DriveOSMonitor
Crucial M4 64GB, WD 640GB, Spinpoint F3 1TB LG Windows 7 Ultimate 64 Bit 3X ASUS 23'' 1080p HDMI 6056x1080 
KeyboardPowerCaseMouse
Ducky Shine Cherry MX Blues Corsair HX-750W HAF 932 Black Logitech G500 
Mouse Pad
CM Weapon Of Choice 
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post #2 of 12
i know u won't want to hear this,but the only way i get rid of it for good is to reformat.this way it's gone for good.and not have hidden virus files in my hard drive.
Black Edition
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon X4 870K @ 4.50 ASUS A68HM-Plus FM2+ EVGA GeForce GTX 760 Crucial Ballistix Sports (8GB.) (DDR3-1600) 
Hard DriveHard DriveHard DriveHard Drive
SanDisk SSD Plus 240GB. Toshiba (500GB.) Hitachi Deskstar (500GB.) WD Ultra Passport 
Optical DriveCoolingOSMonitor
Samsung DVD Burner 24X SH-224DB/BEBE Cooler Master Hyper T4 Windows 10 Pro x64 Samsung S23A350H 23" 1080p 
KeyboardPowerCaseMouse
Logitech G105 Gaming Keyboard CORSAIR CX series CX600M 600W Thermaltake V3 Black Edition Logitech G300s Gaming Mouse 
Audio
ASUS DG 5.1 DD 
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Black Edition
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon X4 870K @ 4.50 ASUS A68HM-Plus FM2+ EVGA GeForce GTX 760 Crucial Ballistix Sports (8GB.) (DDR3-1600) 
Hard DriveHard DriveHard DriveHard Drive
SanDisk SSD Plus 240GB. Toshiba (500GB.) Hitachi Deskstar (500GB.) WD Ultra Passport 
Optical DriveCoolingOSMonitor
Samsung DVD Burner 24X SH-224DB/BEBE Cooler Master Hyper T4 Windows 10 Pro x64 Samsung S23A350H 23" 1080p 
KeyboardPowerCaseMouse
Logitech G105 Gaming Keyboard CORSAIR CX series CX600M 600W Thermaltake V3 Black Edition Logitech G300s Gaming Mouse 
Audio
ASUS DG 5.1 DD 
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post #3 of 12
Boot into safe mode and run malware bytes.
Earl
(28 items)
 
  
CPUMotherboardGraphicsGraphics
1055T Asus crosshair IV Asus 6870 Sapphire 6870 
RAMHard DriveHard DriveHard Drive
Corsair Dominator GT 8GB (1 spare 2GB stick) Corsair Neutron 120GB Samsung Spinpoint F3 Samsung Spinpoint F4 
Optical DriveCoolingCoolingCooling
Samsung USB slimline EK supreme HF XSPC RS 360 XSPC X20 750 Dual Bay Res 
CoolingCoolingOSOS
6x GT AP-15's bits and bobs Windows 8 Pro x64 Ubuntu 11.10 X64 (MSGE) 
MonitorMonitorMonitorMonitor
Hanns G 24" 1920x1080 Dell 17" 1280x1024 32" Sony Bravia Asus P1 Pico projector 
KeyboardPowerCaseMouse
Filco Majestouch Ninja Mx Browns ISO UK, Ducky ... OCZ fatality 1000 Coolermaster HAF X Microsoft sidewinder X8 
Mouse PadAudioAudioOther
Enjoi custom Sennheiser HD 205's Asus Xonar DX PCI-E Xbox 360 Game pad for windows 
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Earl
(28 items)
 
  
CPUMotherboardGraphicsGraphics
1055T Asus crosshair IV Asus 6870 Sapphire 6870 
RAMHard DriveHard DriveHard Drive
Corsair Dominator GT 8GB (1 spare 2GB stick) Corsair Neutron 120GB Samsung Spinpoint F3 Samsung Spinpoint F4 
Optical DriveCoolingCoolingCooling
Samsung USB slimline EK supreme HF XSPC RS 360 XSPC X20 750 Dual Bay Res 
CoolingCoolingOSOS
6x GT AP-15's bits and bobs Windows 8 Pro x64 Ubuntu 11.10 X64 (MSGE) 
MonitorMonitorMonitorMonitor
Hanns G 24" 1920x1080 Dell 17" 1280x1024 32" Sony Bravia Asus P1 Pico projector 
KeyboardPowerCaseMouse
Filco Majestouch Ninja Mx Browns ISO UK, Ducky ... OCZ fatality 1000 Coolermaster HAF X Microsoft sidewinder X8 
Mouse PadAudioAudioOther
Enjoi custom Sennheiser HD 205's Asus Xonar DX PCI-E Xbox 360 Game pad for windows 
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post #4 of 12
Thread Starter 
Quote:
Originally Posted by AMOCO View Post
i know u won't want to hear this,but the only way i get rid of it for good is to reformat.this way it's gone for good.and not have hidden virus files in my hard drive.
No its cool, I told her I may need to and she said that's fine.
My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770K ASUS P8Z77-V PRO EVGA GTX 670 FTW Ed. Corsair XMS3 8GB DDR3 1600MHZ 
Hard DriveOptical DriveOSMonitor
Crucial M4 64GB, WD 640GB, Spinpoint F3 1TB LG Windows 7 Ultimate 64 Bit 3X ASUS 23'' 1080p HDMI 6056x1080 
KeyboardPowerCaseMouse
Ducky Shine Cherry MX Blues Corsair HX-750W HAF 932 Black Logitech G500 
Mouse Pad
CM Weapon Of Choice 
  hide details  
Reply
My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770K ASUS P8Z77-V PRO EVGA GTX 670 FTW Ed. Corsair XMS3 8GB DDR3 1600MHZ 
Hard DriveOptical DriveOSMonitor
Crucial M4 64GB, WD 640GB, Spinpoint F3 1TB LG Windows 7 Ultimate 64 Bit 3X ASUS 23'' 1080p HDMI 6056x1080 
KeyboardPowerCaseMouse
Ducky Shine Cherry MX Blues Corsair HX-750W HAF 932 Black Logitech G500 
Mouse Pad
CM Weapon Of Choice 
  hide details  
Reply
post #5 of 12
Boot into Avira Rescue cd
Ivy-E Defined
(17 items)
 
  
CPUMotherboardGraphicsRAM
4930K @ 4.5ghz w/ 1.336v RAMPAGE IV FORMULA GTX 980 Jetstream  G.Skill Ripjaws 16GB 1600mhz 
Hard DriveCoolingOSMonitor
120GB Samsung 840 EVO + 6TB (Storage) Corsair H80i w/ 2 x SP120 Windows 7 Ultimate 64-Bit Asus VG278HE  
KeyboardPowerCaseMouse
Ducky Shine 3 - Brown Cherry MX Switch - Green LED Corsair AX860  Fractal Design Define R4 Black Pearl w/ Window  Razer DeathAdder 2013 
Mouse PadAudioAudioAudio
Overclockers Medium Mouse Mat KRK ROKITS Fiio E10K  Audio Technica ATH-M50 
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Ivy-E Defined
(17 items)
 
  
CPUMotherboardGraphicsRAM
4930K @ 4.5ghz w/ 1.336v RAMPAGE IV FORMULA GTX 980 Jetstream  G.Skill Ripjaws 16GB 1600mhz 
Hard DriveCoolingOSMonitor
120GB Samsung 840 EVO + 6TB (Storage) Corsair H80i w/ 2 x SP120 Windows 7 Ultimate 64-Bit Asus VG278HE  
KeyboardPowerCaseMouse
Ducky Shine 3 - Brown Cherry MX Switch - Green LED Corsair AX860  Fractal Design Define R4 Black Pearl w/ Window  Razer DeathAdder 2013 
Mouse PadAudioAudioAudio
Overclockers Medium Mouse Mat KRK ROKITS Fiio E10K  Audio Technica ATH-M50 
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post #6 of 12
Safe mode buddy
Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
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Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
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post #7 of 12
Thread Starter 
Quote:
Originally Posted by jammo2k5 View Post
Boot into safe mode and run malware bytes.
thanks, only one that worked in safemode, all the others the virus blocked IN SAFEMODE so thanks for this, its running right now and already found 11 items in 9 minutes, its going to be a long day -.-
My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770K ASUS P8Z77-V PRO EVGA GTX 670 FTW Ed. Corsair XMS3 8GB DDR3 1600MHZ 
Hard DriveOptical DriveOSMonitor
Crucial M4 64GB, WD 640GB, Spinpoint F3 1TB LG Windows 7 Ultimate 64 Bit 3X ASUS 23'' 1080p HDMI 6056x1080 
KeyboardPowerCaseMouse
Ducky Shine Cherry MX Blues Corsair HX-750W HAF 932 Black Logitech G500 
Mouse Pad
CM Weapon Of Choice 
  hide details  
Reply
My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770K ASUS P8Z77-V PRO EVGA GTX 670 FTW Ed. Corsair XMS3 8GB DDR3 1600MHZ 
Hard DriveOptical DriveOSMonitor
Crucial M4 64GB, WD 640GB, Spinpoint F3 1TB LG Windows 7 Ultimate 64 Bit 3X ASUS 23'' 1080p HDMI 6056x1080 
KeyboardPowerCaseMouse
Ducky Shine Cherry MX Blues Corsair HX-750W HAF 932 Black Logitech G500 
Mouse Pad
CM Weapon Of Choice 
  hide details  
Reply
post #8 of 12
Quote:
Originally Posted by AMOCO View Post
i know u won't want to hear this,but the only way i get rid of it for good is to reformat.this way it's gone for good.and not have hidden virus files in my hard drive.
Wrong.

Try running rkill (get the COM or scr version). If that doesn't work, try booting into safemode and scan with malwarebytes antimalware and/or superantispyware. If that doesn't work, make a boot CD (avira, kasperksy, f-secure, or ubcd4win and scan with that.
Workstation
(19 items)
 
  
CPUMotherboardGraphicsGraphics
Intel i7 920 c0 @ 3.50 Asus Sabertooth X58 Nvidia gtx 570 Nvidia gtx 210 
RAMHard DriveOptical DriveOptical Drive
12 GB (Patriot 4GB DDR3 1600 Mhz + G.Skill Ripj... OCZ Vertex II 60GB + x2 WD 1TB + WD 500 GB Lite-On DVD Burner LG Blu Ray Burner 
OSMonitorMonitorMonitor
Windows 8 Professional x64, Arch Linux x64 Samsung 22 inch 1920x1080 60Hz Asus 23 inch 1920x1080 IPS Acer 19 inch 1600x900 
KeyboardPowerCaseMouse
Logitech g11 Corsair 750 Watt NZXT Tempest Razer deathadder 3500 dpi 
Mouse PadAudioAudio
OCZ Audigy SE Sony MDR-V6 
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Workstation
(19 items)
 
  
CPUMotherboardGraphicsGraphics
Intel i7 920 c0 @ 3.50 Asus Sabertooth X58 Nvidia gtx 570 Nvidia gtx 210 
RAMHard DriveOptical DriveOptical Drive
12 GB (Patriot 4GB DDR3 1600 Mhz + G.Skill Ripj... OCZ Vertex II 60GB + x2 WD 1TB + WD 500 GB Lite-On DVD Burner LG Blu Ray Burner 
OSMonitorMonitorMonitor
Windows 8 Professional x64, Arch Linux x64 Samsung 22 inch 1920x1080 60Hz Asus 23 inch 1920x1080 IPS Acer 19 inch 1600x900 
KeyboardPowerCaseMouse
Logitech g11 Corsair 750 Watt NZXT Tempest Razer deathadder 3500 dpi 
Mouse PadAudioAudio
OCZ Audigy SE Sony MDR-V6 
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Reply
post #9 of 12
Quote:
Originally Posted by Waffleboy View Post
Wrong.

Try running rkill (get the COM or scr version). If that doesn't work, try booting into safemode and scan with malwarebytes antimalware and/or superantispyware. If that doesn't work, make a boot CD (avira, kasperksy, f-secure, or ubcd4win and scan with that.
My friend thought me that not along ago, I also found out booting to a second drive works
Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
  hide details  
Reply
Dorianime
(15 items)
 
School Rig
(5 items)
 
 
MotherboardGraphicsRAMHard Drive
Clevo W120HNM/w170HN GT540M Samsung Seagate Momentus 
OS
Windows 7 ultimate 
  hide details  
Reply
post #10 of 12
Quote:
Originally Posted by Dorianime View Post
My friend thought me that not along ago, I also found out booting to a second drive works
Yup that would work too. Either way, the malware doesn't load into memory and can't stop you from killing it
Workstation
(19 items)
 
  
CPUMotherboardGraphicsGraphics
Intel i7 920 c0 @ 3.50 Asus Sabertooth X58 Nvidia gtx 570 Nvidia gtx 210 
RAMHard DriveOptical DriveOptical Drive
12 GB (Patriot 4GB DDR3 1600 Mhz + G.Skill Ripj... OCZ Vertex II 60GB + x2 WD 1TB + WD 500 GB Lite-On DVD Burner LG Blu Ray Burner 
OSMonitorMonitorMonitor
Windows 8 Professional x64, Arch Linux x64 Samsung 22 inch 1920x1080 60Hz Asus 23 inch 1920x1080 IPS Acer 19 inch 1600x900 
KeyboardPowerCaseMouse
Logitech g11 Corsair 750 Watt NZXT Tempest Razer deathadder 3500 dpi 
Mouse PadAudioAudio
OCZ Audigy SE Sony MDR-V6 
  hide details  
Reply
Workstation
(19 items)
 
  
CPUMotherboardGraphicsGraphics
Intel i7 920 c0 @ 3.50 Asus Sabertooth X58 Nvidia gtx 570 Nvidia gtx 210 
RAMHard DriveOptical DriveOptical Drive
12 GB (Patriot 4GB DDR3 1600 Mhz + G.Skill Ripj... OCZ Vertex II 60GB + x2 WD 1TB + WD 500 GB Lite-On DVD Burner LG Blu Ray Burner 
OSMonitorMonitorMonitor
Windows 8 Professional x64, Arch Linux x64 Samsung 22 inch 1920x1080 60Hz Asus 23 inch 1920x1080 IPS Acer 19 inch 1600x900 
KeyboardPowerCaseMouse
Logitech g11 Corsair 750 Watt NZXT Tempest Razer deathadder 3500 dpi 
Mouse PadAudioAudio
OCZ Audigy SE Sony MDR-V6 
  hide details  
Reply
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