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post #11821 of 22267
I think it's best that they work on all orders at the same time because if they have to change their powder coating production line for every single color change then it will slow them down by a massive amount. This is growing pains guys, everyone knows about it. I'd rather see them get more popular so that more people in the world enjoy the CaseLabs quality. It's risky to beef up production lines, finish all the backorders then you have expensive equipment sitting around and not so cool to lay off the extra help.

It's not their fault that their cases are now being used for $14,000 Supernovas in the UK or maybe it is because they definitely have this type of quality that I couldn't find for years. There is no way I will ever buy a case from another manufacturer now unless there is an unavoidable requirement. I have 3 case labs cases and waiting on a 4th one.

I don't know if you guys have seen this but it's an interesting read for supernovas with 8Pack making $14,000 made to order computers. http://www.forbes.com/sites/antonyleather/2015/04/01/meet-the-supernova-an-insane-14000-gaming-pc/
Edited by Artah - 4/3/15 at 10:24pm
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post #11822 of 22267
you sure that is not an inwin copycat ?

http://www.xtremerigs.net/2015/01/19/ces2015-win-heavily-inspired-competition/
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post #11823 of 22267
Quote:
Originally Posted by Mega Man View Post

you sure that is not an inwin copycat ?

http://www.xtremerigs.net/2015/01/19/ces2015-win-heavily-inspired-competition/

I'm 100% sure that was the cause of this mix up, they had an In Win part that they accidentally packed into a CaseLabs shipment smile.gif they need that part back so that they can proceed to copy In Win.
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post #11824 of 22267
Quote:
Originally Posted by jcde7ago View Post

Got my SMA8 today...after about 2 hours of putting it together, I got to basically the last part where I put the motherboard tray together....and well...the PCI/back over + chassis holes + motherboard tray are completely, utterly, awfully misaligned...like, it's badddd bad.

I thought I did something wrong, so broke the case down again, and put it together a second time, once again following all instructions to a "T." Same thing....

After about 3 hours of spending time with this SMA8, only to find out the QC was atrocious, and this after the case was delayed already...holy smokes. I really have no idea what to do anymore...guess I paid upgraded shipping for nothing, thinking I would be able to put my build together this weekend; but that's not going to be possible unless I actually have to sand down some parts, drill some holes + live without a removable motherboard tray for something I paid ~$700 for after all the accessories....

Shame on you, CaseLabs...and I was ready to bow down and sing your praises after every step of putting my case together was flawless. Turned out to be a horrendous waste of time...i'll be sending an email to CaseLabs shortly, but wanted to vent here...everyone seems to have had an amazing process from pre-to-post sales on OCN, but my experience from order to delivery has been nothing short of disappointing, and i'm usually really lenient when it comes to stuff like this. Ugh.








mad.gifmad.gifmad.gif


It looks to me from this sequence of pictures that you have the back end panel on upside down . . . . . effectively as if you were going to assemble it in reverse atx format . . .

OR . . . it's the rear panel for a reverse ATX config.

Notice the open screw holes towards the top and bottom that line up with where the mobo back panel should be, and the absence of the same screw positions on the left side where they should be.

I could be wrong, but from what can be seen in the pics, that appears to be the problem.

Can you assemble it properly if you reverse it . . . you didn't show the front panel, but check to see if it matches for a reverse ATX config too.


Darlene
Edited by IT Diva - 4/4/15 at 5:49am
post #11825 of 22267
Quote:
Originally Posted by IT Diva View Post

It looks to me from this sequence of pictures that you have the back end panel on upside down . . . . . effectively as if you were going to assemble it in reverse atx format . . .

OR . . . it's the rear panel for a reverse ATX config.

Notice the open screw holes towards the top and bottom that line up with where the mobo back panel should be, and the absence of the same screw positions on the left side where they should be.

I could be wrong, but from what can be seen in the pics, that appears to be the problem.

Can you assemble it properly if you reverse it . . . you didn't show the front panel, but check to see if it matches for a reverse ATX config too.


Darlene

I have that same Sma8. But I am not sure I agree Diva. Where the fan Exhaust Hole is Is exactly where Mine is as well. I understand the idea bout the reverse ATX though.



(the Only picture I could find of the Rear CHassis)

The Cautious One

     
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post #11826 of 22267
Quote:
Originally Posted by TheCautiousOne View Post

Quote:
Originally Posted by IT Diva View Post

It looks to me from this sequence of pictures that you have the back end panel on upside down . . . . . effectively as if you were going to assemble it in reverse atx format . . .

OR . . . it's the rear panel for a reverse ATX config.

Notice the open screw holes towards the top and bottom that line up with where the mobo back panel should be, and the absence of the same screw positions on the left side where they should be.

I could be wrong, but from what can be seen in the pics, that appears to be the problem.

Can you assemble it properly if you reverse it . . . you didn't show the front panel, but check to see if it matches for a reverse ATX config too.


Darlene

I have that same Sma8. But I am not sure I agree Diva. Where the fan Exhaust Hole is Is exactly where Mine is as well. I understand the idea bout the reverse ATX though.
Warning: Spoiler! (Click to show)

(the Only picture I could find of the Rear CHassis)

The Cautious One


The exhaust fan is on the mobo tray back panel, and the same panel is used for both reverse and normal ATX configs, . . . . I'm talking about the main chassis back panel

Look at your pic, there's 2 flat head screws at the upper left corner area that screw the back panel to the mobo tray panel . . .



Now look at his pics, and the same screw holes are on the right, as though it was meant to attach to a mobo tray panel in reverse ATX format . . . . and there's no screw holes on the left where the mobo tray panel actually is:




And more importantly, there's no screws where yours are (upper left side) to attach the mobo tray in the normal ATX format.

Maybe he ordered a reverse and forgot that he did, or they sent a reverse back panel by mistake.


@TCO, Look at your front chassis panel and see if it's ambidextrous . . . . could you have assembled your case in reverse atx, with the same front panel?

Darlene
Edited by IT Diva - 4/4/15 at 6:35am
post #11827 of 22267
Quote:
Originally Posted by IT Diva View Post

The exhaust fan is on the mobo tray back panel, and the same panel is used for both reverse and normal ATX configs, . . . . I'm talking about the main chassis back panel

Look at your pic, there's 2 flat head screws at the upper left corner area that screw the back panel to the mobo tray . . .

Now look at his pics, and the same screw holes are on the right, as though it was meant to attach to a mobo tray in reverse ATX format . . . .

And more importantly, there's no screws where yours are (upper left side) to attach the mobo tray in the normal ATX format.

Maybe he ordered a reverse and forgot that he did, or they sent a reverse back panel by mistake.

Darlene

Oh Snap. You are totally right. They are missing!!

TCO
     
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post #11828 of 22267
Quote:
Originally Posted by TheCautiousOne View Post

Quote:
Originally Posted by IT Diva View Post

The exhaust fan is on the mobo tray back panel, and the same panel is used for both reverse and normal ATX configs, . . . . I'm talking about the main chassis back panel

Look at your pic, there's 2 flat head screws at the upper left corner area that screw the back panel to the mobo tray . . .

Now look at his pics, and the same screw holes are on the right, as though it was meant to attach to a mobo tray in reverse ATX format . . . .

And more importantly, there's no screws where yours are (upper left side) to attach the mobo tray in the normal ATX format.

Maybe he ordered a reverse and forgot that he did, or they sent a reverse back panel by mistake.

Darlene

Oh Snap. You are totally right. They are missing!!

TCO


Another thing to note, is that his mounting of the midplate appears to be upside down compared to the pictures on the Caselabs site for the replacement chassis parts, as well as your own pic of your SMA8, indicating that it was intended to be a reverse atx midplate:

The picture isn't very good, so I could be wrong on this, but if I'm correct, then it's further evidence that maybe it's a reverse atx orientation that's been assembled backwards.


Regardless, the rear chassis panel is definitely for a reverse ATX orientation, and that's why it doesn't line up to the mobo tray and its rear panel properly as it's currently assembled.










Darlene
Edited by IT Diva - 4/4/15 at 7:19am
post #11829 of 22267
Quote:
Originally Posted by jcde7ago View Post

Got my SMA8 today...after about 2 hours of putting it together, I got to basically the last part where I put the motherboard tray together....and well...the PCI/back over + chassis holes + motherboard tray are completely, utterly, awfully misaligned...like, it's badddd bad.

I thought I did something wrong, so broke the case down again, and put it together a second time, once again following all instructions to a "T." Same thing....

After about 3 hours of spending time with this SMA8, only to find out the QC was atrocious, and this after the case was delayed already...holy smokes. I really have no idea what to do anymore...guess I paid upgraded shipping for nothing, thinking I would be able to put my build together this weekend; but that's not going to be possible unless I actually have to sand down some parts, drill some holes + live without a removable motherboard tray for something I paid ~$700 for after all the accessories....

Shame on you, CaseLabs...and I was ready to bow down and sing your praises after every step of putting my case together was flawless. Turned out to be a horrendous waste of time...i'll be sending an email to CaseLabs shortly, but wanted to vent here...everyone seems to have had an amazing process from pre-to-post sales on OCN, but my experience from order to delivery has been nothing short of disappointing, and i'm usually really lenient when it comes to stuff like this. Ugh.








mad.gifmad.gifmad.gif

I'm sorry for the frustration. I don't have access to the order system as I'm three states away from HQ. Could you please post a screenshot of your order and options that you chose?
Edited by X-Nine - 4/4/15 at 7:20am
post #11830 of 22267
Warning: Spoiler! (Click to show)
Quote:
Originally Posted by IT Diva View Post

The mobo would have to carry twice the usual level of hold on current as usual with2 of the PSU's hold in circuits in parallel during normal operation, but the setup would work fine using the NO contacts of the relay.

What may be confusing is that calling the "power on" wire, which is always the lone green one in the 24 pin connector a 3.3V wire.


The one fly in the ointment, would be that if you turn the aux supply on manually, and then turn the system PSU on via the normal power switch, then you won't be able to turn either one off from the normal power switch until you remember to turn off the aux supply's rocker switch.


As somewhat of a work-around . . . . .

If you used a DPDT relay, then you could use the NC contacts of the other pole, in series with the rocker switch, so that it would be taken out of the circuit when the main PSU powered up.

That would let you power down the main PSU from the normal power switch with the rocker switch still on, but once the main PSU powered down, then the aux PSU would come back on as the rocker switch was once again in its control circuit.


If you don't mind a bit more complexity, then you could use 2 pushbuttons, one momentary on, the other momentary off and a 5V coil DPDT relay and the 5V standby power from either PSU, like an across the line starter, so that you'd effectively have an on button and an off button for the aux PSU, and then use a DPDT 12V relay where you already have K1, whereby you have the connection you show on the NO contacts of one pole, and put the NC contacts of the other pole in series with the "off" button of the aux psu control.

That would give you exactly what you want, both PSU's turn on from the front panel power switch, both PSU's would turn off from the front panel switch, even if you had turned the aux psu on before powering from the front panel, and the pushbuttons would start and stop the aux psu without starting the main psu.
Darlene

Darlene, you are a goddess. Thanks for catching my stupidity. Teaches me to plan circuits when drinking! Totally right and I really appreciate the recommendations! I'm trying to break the current solutions that I know are out there can and come up with a completely new way to invent the wheel. ;-) fast_fate's incredible build showed me it was possible but I don't want to copy him since my needs diverge a bit from what other are looking to make. Reading my not... sober... post I don't even understand what I was thinking regarding the diode/caps! I have taken your recommendations strongly but offer this alternative idea for the scrutiny of the great members of the thread!



I think this may achieve my intent. It'll be up for testing soon since I finished building my modified switch plate (except touch up painting). I'm not used to working with thin aluminum so I made some mistakes. Learning the whole time and valuing my Dremel more and more each step.

Warning: Spoiler! (Click to show)
Quote:
Originally Posted by jcde7ago View Post

Got my SMA8 today...after about 2 hours of putting it together, I got to basically the last part where I put the motherboard tray together....and well...the PCI/back over + chassis holes + motherboard tray are completely, utterly, awfully misaligned...like, it's badddd bad.

I thought I did something wrong, so broke the case down again, and put it together a second time, once again following all instructions to a "T." Same thing....

After about 3 hours of spending time with this SMA8, only to find out the QC was atrocious, and this after the case was delayed already...holy smokes. I really have no idea what to do anymore...guess I paid upgraded shipping for nothing, thinking I would be able to put my build together this weekend; but that's not going to be possible unless I actually have to sand down some parts, drill some holes + live without a removable motherboard tray for something I paid ~$700 for after all the accessories....

Shame on you, CaseLabs...and I was ready to bow down and sing your praises after every step of putting my case together was flawless. Turned out to be a horrendous waste of time...i'll be sending an email to CaseLabs shortly, but wanted to vent here...everyone seems to have had an amazing process from pre-to-post sales on OCN, but my experience from order to delivery has been nothing short of disappointing, and i'm usually really lenient when it comes to stuff like this. Ugh.








mad.gifmad.gifmad.gif

Sorry to hear this for you. My case arrived badly bent in many different pieces but that was expected. Once I bent the pieces back (mostly) it went together easily (mostly). I'm sure caselabs will work with you in your time of need. If not they will work with your wallet. ;-)
Quote:
Originally Posted by Mega Man View Post

#1stworldproblems

biggrin.gif
LOL THIS!
Warning: Spoiler! (Click to show)
Quote:
Originally Posted by Killa Cam View Post

I think it's crazy that waiting time for case has escalated over a month. I'm sorry caselabs fam, but this is getting ridiculous. Maybe I'm overreacting, but I totally sympathize with jcde7ago.

It's no secret that cl has gotten popular, but it still doesn't justify cases being this long to produce. I would understand 3-4 weeks tops, but anything more than that is just not right especially paying such a premium.

Yes, I know cl is a small business, but these waiting times have escalated for months since maybe last summer, and I have yet to see cl take any action.

I'm very concerned because I love my caselab cases and I am a huge supporter, but when I see people waiting this long and having quality control issues, it's a bit disheartening.

Just a humble suggestion, but would it be better to just stop new orders and focus on the copious of backorders until they get waiting times back to normal? Idk nothing about running a business, but I think it would benefit cl and potential customers who have great expectations because of the price tag. Just a thought.

Im not trying to criticize, but I am concerned. It just sucks that some people aren't getting the overjoyed experience I had with my caselab.

I couldn't agree with Killa Cam more on this. Since they expect premium prices there's a premium service expected along with that price. Over 30 day wait period is not premium.
Warning: Spoiler! (Click to show)
Quote:
Originally Posted by IT Diva View Post

It looks to me from this sequence of pictures that you have the back end panel on upside down . . . . . effectively as if you were going to assemble it in reverse atx format . . .

OR . . . it's the rear panel for a reverse ATX config.

Notice the open screw holes towards the top and bottom that line up with where the mobo back panel should be, and the absence of the same screw positions on the left side where they should be.

I could be wrong, but from what can be seen in the pics, that appears to be the problem.

Can you assemble it properly if you reverse it . . . you didn't show the front panel, but check to see if it matches for a reverse ATX config too.


Darlene

I'm jumping on the Darlene bandwagon here and agreeing. I definitely looks like a reverse ATX situation may have occurred. I half expect another user to post the same problem with an SMA8 of the same color expecting their SMA8 to be reversed. ;-)

-Joe
Red Dragon
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Red Dragon
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EK FC980-TF5 Waterblock (with backplate) Bitspower Fittings Various (52 total) EK EVO Blood Red Coolant (3 total) Swiftech Compression Fittings (8 total) 
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