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[Official] Case Labs Owners Club - Page 1319

post #13181 of 22322
Mixed feelings about this: (Source, CaseLabs FB)

Quote:
Originally Posted by CaseLabs View Post



Changes in the Lab…
Over the last 2 years we have seen our shipping ETAs climb and climb. This is good because it means we have continued to grow, but at the same time, we realize the need to do something to counteract it. The only way to do this is to either buy hundreds of thousands of dollars’ worth of manufacturing equipment (not an option right now), or we can simplify things to better streamline production. With that being said the following changes will be taking place:

1. It is with deep regret that the NOVA X2 and X5 have been shelved indefinitely. We can't in good conscience release new cases when we can't already make what we have orders for. This is just a simple fact and we apologize for anyone who has been waiting to order one. The X2M will continue to be available. This will also allow us to move to a new design platform more quickly and speed up future product development.
2. We will be TEMPORARILY discontinuing the White, Gunmetal, Primer and Two Tone case colors at the end of this month (June 2015). We hope that that will give enough time for people who have already made their build plans for a specific color to get their case ordered. Custom case colors, as in "custom powder coating", will also continue to be temporally suspended. It is with every intention to bring these colors back, but we do not have an ETA at this time. Of course accessories and replacement parts will still be available for ordering throughout this time.
3. XL window door options on the TH10A, STH10 and SMA8 will no longer be an option. As well as the MB ventilated door for the STH10 and SMA8.
4. Open fan hole PCI back-plates will no longer be an option.


These decisions were difficult and not taken lightly. Our primary concern has always been customer service and we felt that the long shipping times had become a service issue. We hope that everyone will understand why we came to these decisions. We never would have imagined several years ago that it would take as long as it does for us to fulfill orders (5-7 weeks). For the record, it does not 5-7 weeks to manufacture a single case. The 5-7 weeks is more like a waiting list.
Thank you for your continued support!

The taking away of the color options is the worst to me...Can't have a white build in a black case. Glad I didn't wait until the end of the year to build my computer like I originally planned.
Edited by guitarhero23 - 6/9/15 at 7:43am
post #13182 of 22322
"We will be TEMPORARILY discontinuing the White, Gunmetal, Primer and Two Tone case colors at the end of this month (June 2015)."

WHAT??????mad.gifmad.gifmad.gifmad.gifmad.gifmad.gifmad.giffrown.gifsadsmiley.gif:eek:drool.gif


CaseLabs - it's time to expand, hire new stuff. Don't cut your product list. Your cases are simply the best and no one is even close (even ThermalFake smile.gif).
We all hope to see a European CL division/sales.

Wish you the very best.
post #13183 of 22322
My caselabs at computex 2015 bitspower booth

4c585bf96521fb30544f235956a53fbe.jpg

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post #13184 of 22322
Quote:
Originally Posted by smicha View Post

"We will be TEMPORARILY discontinuing the White, Gunmetal, Primer and Two Tone case colors at the end of this month (June 2015)."

WHAT??????mad.gifmad.gifmad.gifmad.gifmad.gifmad.gifmad.giffrown.gifsadsmiley.gif:eek:drool.gif


CaseLabs - it's time to expand, hire new stuff. Don't cut your product list. Your cases are simply the best and no one is even close (even ThermalFake smile.gif).
We all hope to see a European CL division/sales.

Wish you the very best.

Believe me, this wasn't an easy decision. Meaningful expansion would cost about a million dollars, which is not something we can do in the short term. There are developments that I can't announce yet that probably would have pushed out deliveries well beyond 8 weeks, something we felt was unacceptable. Color choices will return, I just don't have an ETA for it ATM
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post #13185 of 22322
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post #13186 of 22322
Quote:
Originally Posted by Case Labs View Post

Believe me, this wasn't an easy decision. Meaningful expansion would cost about a million dollars, which is not something we can't do in the short term. There are developments that I can't announce yet that probably would have pushed out deliveries well beyond 8 weeks, something we felt was unacceptable. Color choices will return, I just don't have an ETAS for it ATM

I do understand, truly. But cutting colors and xl window....

I was just about to order S8 in gunmetal/white - how long would I wait for it?
post #13187 of 22322
I'd much rather wait whatever time it takes, and be able to get at least the basic color choices, B-W-GM, and larger windows, than be limited to black with a regular window with all that black around it . . . .


This will speed up delivery times alright, because only half as many people will be buying a case . . . .

I had planned on buying 2 more cases this year, if my only choice is black, they won't be Cl.

Darlene
Edited by IT Diva - 6/9/15 at 8:12am
post #13188 of 22322
Quote:
Originally Posted by IT Diva View Post

I'd much rather wait whatever time it takes, and be able to get at least the color choices and larger windows, than be limited to black with a regular window with all that black around it . . . .


This will speed up delivery times alright, because only half as many people will be buying a case . . . .

I had planned on buying 2 more cases this year, if my only choice is black, they won't be Cl.

Darlene

I ordered the S3 (Gunmetal/white thankfully, already) but I was planning on maybe something a little bigger for a rebuild of my 750D. I will postpone that Idea until CL gets in gear once again.

The Cautious One

This is news for sure, maybe not good, or bad news, but NEWS.
     
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post #13189 of 22322
Quote:
Originally Posted by smicha View Post

I do understand, truly. But cutting colors and xl window....

I was just about to order S8 in gunmetal/white - how long would I wait for it?

The XXL option will still exist which made up over 90% of orders. Colors can be ordered through the end of the month and will likely have a 6-7 week lead time. We realize that's it's kind of a no-win situation. Surely, there will be those who would hold off on buying a case, but there are also a significant number who can't or won't deal with the current lead times. Better to regroup, streamline and return on a path that is more sustainable. As I said earlier, color options will return later this year.
Edited by Jim-CL - 6/9/15 at 8:23am
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post #13190 of 22322
The news makes sense and is fair enough, however I still feel sad-smiley-002.gif about the news and I'm not even ordering a case anytime soon. Hope everything gets back on track as soon as it can lads thumb.gif.
     
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