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post #8711 of 22267
Is it possible to turn the drop in mount and 36mm extended panel 180 degrees on the mercury s5? I'd really like to have airflow going on to the gpus for the time I'm going to be running my cards on air.
post #8712 of 22267
Quote:
Originally Posted by Red Comet View Post

Is it possible to turn the drop in mount and 36mm extended panel 180 degrees on the mercury s5? I'd really like to have airflow going on to the gpus for the time I'm going to be running my cards on air.

No it's not I tried, it isn't symmetrical. When flipped around it overhangs the back and sits back on the front.
     
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post #8713 of 22267
That's too bad
Quote:
Originally Posted by NKrader View Post

No it's not I tried, it isn't symmetrical. When flipped around it overhangs the back and sits back on the front.
The top cover doesn't flip around either?
post #8714 of 22267
Quote:
Originally Posted by Red Comet View Post

That's too bad
The top cover doesn't flip around either?

You could do it if you left the top cover off, the drop in mount fits, the top cover doesn't sit right.
I can take pictures when I get home if you want

I too run crossfire on air currently and was excited when I thought that I figured that out, but because the way they make the back of the top panel different from the front you can't flip it around, you could always run without the top panel until you go water
Edited by NKrader - 8/7/14 at 2:20pm
     
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post #8715 of 22267
Ooh, that's not a huge issue, I could just block out the hole and have the fans suck in the air with a little bit of restriction. Thanks smile.gif
post #8716 of 22267
Caselabs' customer service is absolutely wonderful. Something like 2-3 weeks after I had received my S5 I finally took the cover stickers off the windows of the panels. I found out that there was some kind of residue left behind on the window of the top panel, I think it must have been glue from the sticker. I tried to gently wipe it off with a microfiber cloth but it had no effect whatsoever. I sent Caselabs an email with a photo of the window and inquired what I could do to clean the window without damaging it. Well, after a little while I received an email where I was told that they are just going to ship me a new window, no further questions asked. I received the new window today, I think it only took 4 business days to ship it from the US to Finland. smile.gif When something goes wrong is when you really see what kind of company you're dealing with. Definitely the best company I've yet to encounter in terms of customer service. This experience reinforced my feelings that whenever I'm going to get another case it's going to be a Caselabs.

Thank you Caselabs!
post #8717 of 22267
Yes they really have amazing service. I also had problems with Fedex, some of my parts got damaged. I took some pictures and Caselabs just sent me new ones as warranty replacement. They even sent a new TX10 extended top which is one of the most expensive parts while it only had a small bump (picture in my build log), most companies wouldn't bother for something like that.
post #8718 of 22267
Quote:
Originally Posted by NKrader View Post

Yep I get to wait another day for this because not only does caselabs use a useless retarded shipping company that does everything backwards, but they send signature required,

Just a quick question for ya Kevin, how many of your customers have the money to purchase a caselabs case and are home in the middle of the day and not at work to sign for a package? Signature required is the most retarded waste of time, especially so with fedex as you can't just drive to the terminal to pick the item up same day every option available to be has a minimum wait time if 24/48 hours..

Awesome, not like I wanted my package today or anything

Yeah I agree with ya on signature required being dumb. If I'm worried about it being stolen then I would be home anyway.

I now live in a condo tho and have to say the best thing about it is the doorman signs and stores all the packages being delivered. Many negatives about the condo tho lol so tradeoffs I suppose.
post #8719 of 22267
Quote:
Originally Posted by NKrader View Post

Quote:
Originally Posted by geggeg View Post

Would you rather they leave it on the door for anyone to steal?

Yes,

Yes I would. On top of the fact how unreliable fedex is, my case was delivered and left at my door (third floor apartment, you can't even see my door unless your going to my door to begin with) but this 105$ order of random parts doesn't get left the same way. My problem isn't so much with signature required as if it was ups signature required they would have tried the leasing office or at worst brought back to terminal where I could pick it up that night, but no fedex is crap shipping company they take forever, charge more than ups, and in my line of work have damaged 5x as much as any carrier we have ever used.

There should be an opt out of signature required shipping in BOLD when checking out, I would remove signature required from all of my shipments even if that removed any shipping insurance.

It's just worth the risk, 1/100000000 chance of getting stolen or never delivered on time because there is NEVER anyone home in the middle of the day because we work like normal people.

Id take the risk of one package every twenty years getting stolen before never ever ever getting packages on time.

Just a thought, have it shipped to your place of business?

You have to understand, we're sending custom built chassis, expensive chassis to people. These boxes are pretty light, and can easily be taken by someone. So, what happens when Fedex drops it at the door, and someone steals it? You're out of luck. We fulfilled the order, Fedex says they delivered it, it's not there. Then you're out 500 bucks and the best enthusiast made chassis on the market.

While I understand your frustration (I've had more cases delivered to my door than a lot of people, because I'm a sick freak who loves working on cases more than any other hardware), but in the end, I'd rather assure that you get your case than some thieving jerkface.
post #8720 of 22267
Quote:
Originally Posted by XNine View Post

Just a thought, have it shipped to your place of business?

You have to understand, we're sending custom built chassis, expensive chassis to people. These boxes are pretty light, and can easily be taken by someone. So, what happens when Fedex drops it at the door, and someone steals it? You're out of luck. We fulfilled the order, Fedex says they delivered it, it's not there. Then you're out 500 bucks and the best enthusiast made chassis on the market.

While I understand your frustration (I've had more cases delivered to my door than a lot of people, because I'm a sick freak who loves working on cases more than any other hardware), but in the end, I'd rather assure that you get your case than some thieving jerkface.

I apologise for my rant, I just have to deal with how terrible fedex is on a daily basis and then this happened today and it pissed me off how they run their company lol..

Also these cases per pound aren't nearly as expensive as alot of newegg boxes I get that sit at my front door all day long that say newegg on the outside. I'm just not worried about someone stealing my stuff I realize that it's not all about me tho
Edited by NKrader - 8/7/14 at 6:57pm
     
CPUMotherboardGraphicsRAM
Intel Core i7-7700K ASUS ROG STRIX Z270I w/TPM EVGA GeForce GTX 1080 Ti Black Edition CORSAIR Dominator Platinum 16GB (2 x 8GB) DDR4 ... 
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SAMSUNG 960 PRO M.2 512GB NVMe  SAMSUNG 960 EVO M.2 1TB NVMe w/EKWB Heatsink ASUS External 12X Blu-Ray Writer Corsair H100i GTX 
OSMonitorKeyboardPower
Windows 10 Professional Samsung - S34E790C - 34" 21:9 Curved Screen CODE 87 - Cherry MX Green CORSAIR SF600 - 600W 
CaseMouseMouse PadAudio
Caselabs - Bullet BH2 RAZER DeathAdder Chroma Glorious PC Gaming Race 3XL Mouse Mat - 48X24" Steelseries - Arctis 7 
AudioOther
Bose Companion 2 Series III  CyberPower UPS - PR1500LCDRTXL2U - 1500w 
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CPUMotherboardGraphicsRAM
Intel Core i7-7700K ASUS ROG STRIX Z270I w/TPM EVGA GeForce GTX 1080 Ti Black Edition CORSAIR Dominator Platinum 16GB (2 x 8GB) DDR4 ... 
Hard DriveHard DriveOptical DriveCooling
SAMSUNG 960 PRO M.2 512GB NVMe  SAMSUNG 960 EVO M.2 1TB NVMe w/EKWB Heatsink ASUS External 12X Blu-Ray Writer Corsair H100i GTX 
OSMonitorKeyboardPower
Windows 10 Professional Samsung - S34E790C - 34" 21:9 Curved Screen CODE 87 - Cherry MX Green CORSAIR SF600 - 600W 
CaseMouseMouse PadAudio
Caselabs - Bullet BH2 RAZER DeathAdder Chroma Glorious PC Gaming Race 3XL Mouse Mat - 48X24" Steelseries - Arctis 7 
AudioOther
Bose Companion 2 Series III  CyberPower UPS - PR1500LCDRTXL2U - 1500w 
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