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post #8881 of 22424
They gave you a solution. You did not like it.

They never said they would just do what you want. They offered you something. Which I think is very reasonable and you said no.

Although I am on mobile and can not quote it (pain to do)


In your posts you did expect them to do something when you ordered.

You expected then to include a different set of covers. Because you ordered a 240 fan mount for the flex bays.

You then said they lied which is the response you just quoted from them. Which again in my opinion was perfectly reasonable I would of reacted the same way. The difference would of been I would not of reacted so nicely after being called a liar.
I think they still did a superb job.
USS CLM8-1701
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USS CLM8-1701
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Hard DriveHard DriveHard DriveOptical Drive
OCZ Agility 3 120GB  Seagate Barracuda 1TB  Segate Barracuda 3TB Rosewill RCR-IM5001 USB2.0 75 in 1 internal Car... 
Optical DriveCoolingCoolingCooling
Pioneer BDR-208DBK Blu-ray Writer Swiftech H20-220 EDGE HD Liquid Cooling Kit Swiftech Komodo 7970 Swiftech MCP-35X2 
CoolingCoolingCoolingCooling
Swiftech MCP35X2 Heat Sink Swiftech MCP35X Reservoir Swiftech Komodo 7970 Swiftech Komodo 7970 
CoolingCoolingCoolingCooling
Alphacool 240mm XT45 Alphacool 120mm XT45 Alphacool 120mm UT60 FrozenQ PC Mods UV Meteor Light Limited Edition... 
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Koolance Radiator Mounting Bracket with Quick-R... Swiftech Komodo 7970 Windows 7 Windows 8  
MonitorMonitorMonitorMonitor
ASUS VG248QE Black 24" 144Hz 1ms  ASUS VG248QE Black 24" 144Hz 1ms  ASUS VG248QE Black 24" 144Hz 1ms  XFX FXTRISTAND Triple Display Monitor Stand  
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Pioneer BDR-208DBK Rosewill RCR-IM5001 USB2.0 75 in 1 internal Car... Swiftech MCP-35X White Top Swiftech Quiet Power 240  
CoolingOSOSMonitor
Swiftech Apogee HD Windows 7 Windows 8 LG E2242 
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LG E2242 RAZER Black Lycosa Mirror Special Edition Seasonic x660 Cooler Master Storm Stryker 
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Razer Lachesis 
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FX 6100 Sabertooth 990fx R2.0 XFX 7770 Core Edition Samsung 1600 2x4 
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post #8882 of 22424
Quote:
Originally Posted by Mega Man View Post

They gave you a solution. You did not like it.

They never said they would just do what you want. They offered you something. Which I think is very reasonable and you said no.

Although I am on mobile and can not quote it (pain to do)


In your posts you did expect them to do something when you ordered.

You expected then to include a different set of covers. Because you ordered a 240 fan mount for the flex bays.

You then said they lied which is the response you just quoted from them. Which again in my opinion was perfectly reasonable I would of reacted the same way. The difference would of been I would not of reacted so nicely after being called a liar.
I think they still did a superb job.

You think that solution was reasonable your so full of it, I get it your the teachers pet huh thumb.gif You got it wrong I didnt expect jack what I did was make a suggestion so that the next guy that has to put his drive in the third slot wont have 2 empty slots,simple as sending a double and a single in place of one of the 3 triples. kind of a bummer when you pay $700 for a case and it looks unfinished. They lied when they said they would resolve my situation and didnt. keep drinkin his kool-aid. Superb job rolleyes.gif

On a positive note makin some progress, you can see how the fourth slot is a no go. Had to buy another smaller res but that was bad planning on my part biggrin.gif

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Samsung 850 Pro 512gb (OS) Samsung 850 Pro 512gb Samsung 850 evo 1tb WD velociraptor 10kRPM 600gb 
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WD Black 2tb LG Blu Ray burner SWIFTECH APOGEE XL ROG CPU BLOCK HARDWARE LABS Black Ice Nemesis 360GTX Dual-Cor... 
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ALPHACOOL MONSTA RAD 240  EK 980TI K|ngP|n waterblock NB ELOOP & GENTLE TYPHOON AP-29pwm FANS AQUACOMPUTER D5 PWM PUMP W/ BITSPOWER "S" TOP &... 
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post #8883 of 22424
I expect businesses to label exactly what will be in the box so that I know exactly what I'm purchasing and can plan appropriately. The exact number (and size) of bay covers I will receive in all the configurations I might order is listed so there was absolutely no confusion on what I was to receive.

1) "Hey you guys should consider changing your bay cover configurations going forward to cover the case where xyz..."
2) "Hey you guys should have anticipated my particular setup and shipped something completely different from the clearly stated list on the product page for what I would receive, and by the way I've already ordered and received my order."

One is perfectly reasonable.
Two is not a reasonable thing to expect imho.
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post #8884 of 22424
Quote:
Originally Posted by sdmf74 View Post

You think that solution was reasonable your so full of it, I get it your the teachers pet huh thumb.gif You got it wrong I didnt expect jack what I did was make a suggestion so that the next guy that has to put his drive in the third slot wont have 2 empty slots,simple as sending a double and a single in place of one of the 3 triples. kind of a bummer when you pay $700 for a case and it looks unfinished. They lied when they said they would resolve my situation and didnt. keep drinkin his kool-aid. Superb job rolleyes.gif

On a positive note makin some progress, you can see how the fourth slot is a no go. Had to buy another smaller res but that was bad planning on my part biggrin.gif


I understand how you can be frustrated with what happened. You thought you were getting a solution to your problem but did not. I am just wondering if Xnine chimed in and said that Caselabs will have a solution for you without really knowing the problem. Maybe he thought the order that came in was incorrect. Whatever happened happened and we should stop trying to drag this on any futher. Cant we all just get along? biggrin.gif

Oh and post a picture of your build progress. We love pictures.
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Tiny Dancer
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post #8885 of 22424
Hey guys! I have a question to any potential Caselabs staff.

I was intending on purchasing a 31mm replacement top cover for my SM8, however I had a quick question before I was going to do so.

I was curious as to if there was a possibility that I could have one somewhat customized? I would like to know if I could perhaps have one made with four 120mm fan holes (in fashion similar to the option for the bottom of the chassis) rather than the standard ventilation? I would gladly pay an extra on the price.

I only have fans on the underside of my ceiling radiator, and it would be far too much of a hassle to disassemble and drain my pipe system just to add the three fans, not to mention it would take away alot of cabling space.

However, I much prefer the look of the thin top cover, but I need the extra cooling from the 3 fans im going to be adding. If I had a way to permanently mount the 3 fans to the 31mm top cover, then I could easily switch them based on whatever my current needs are with relative ease.

Thank you
post #8886 of 22424
Quote:
Originally Posted by mbreslin View Post

I expect businesses to label exactly what will be in the box so that I know exactly what I'm purchasing and can plan appropriately. The exact number (and size) of bay covers I will receive in all the configurations I might order is listed so there was absolutely no confusion on what I was to receive.

1) "Hey you guys should consider changing your bay cover configurations going forward to cover the case where xyz..."
2) "Hey you guys should have anticipated my particular setup and shipped something completely different from the clearly stated list on the product page for what I would receive, and by the way I've already ordered and received my order."

One is perfectly reasonable.
Two is not a reasonable thing to expect imho.

1) precisely what I suggested, after all last week CL said here in the forum they will gladly hear suggestions to further improve their already great cases.
2) never happened, this was a smoke screen created by CL to divert from the real issue at hand, which was a failure to communicate between xnine and his customer service team apparently and also for which I have had to debunk 11 times now.
Quote:
Originally Posted by Ragsters View Post

I understand how you can be frustrated with what happened. You thought you were getting a solution to your problem but did not. I am just wondering if Xnine chimed in and said that Caselabs will have a solution for you without really knowing the problem. Maybe he thought the order that came in was incorrect. Whatever happened happened and we should stop trying to drag this on any futher. Cant we all just get along? biggrin.gif

Oh and post a picture of your build progress. We love pictures.

Maybe so but you would think if that was the case he would have said so. Too stubborn to admit perhaps? I agree its gone on too long, too much negativity. I'll post finished pics when im done but im probably not welcome here any longer
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Hard DriveHard DriveHard DriveHard Drive
Samsung 850 Pro 512gb (OS) Samsung 850 Pro 512gb Samsung 850 evo 1tb WD velociraptor 10kRPM 600gb 
Hard DriveOptical DriveCoolingCooling
WD Black 2tb LG Blu Ray burner SWIFTECH APOGEE XL ROG CPU BLOCK HARDWARE LABS Black Ice Nemesis 360GTX Dual-Cor... 
CoolingCoolingCoolingCooling
ALPHACOOL MONSTA RAD 240  EK 980TI K|ngP|n waterblock NB ELOOP & GENTLE TYPHOON AP-29pwm FANS AQUACOMPUTER D5 PWM PUMP W/ BITSPOWER "S" TOP &... 
OSMonitorMonitorMonitor
Win 10 pro 64BIT Asus PG279Q 165hz BenQ XL2420TE 144hz LG 55" LED 
KeyboardPowerCaseMouse
DUCKY ONE TKL RGB CHERRY MX BLUES EVGA SUPERNOVA 1300G2 W/ Sleeved cables(CARBON) CASELABS MERLIN SM8 (2-tone) Logitech G502 RGB 
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ROGIXBEAST
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Hard DriveHard DriveHard DriveHard Drive
Samsung 850 Pro 512gb (OS) Samsung 850 Pro 512gb Samsung 850 evo 1tb WD velociraptor 10kRPM 600gb 
Hard DriveOptical DriveCoolingCooling
WD Black 2tb LG Blu Ray burner SWIFTECH APOGEE XL ROG CPU BLOCK HARDWARE LABS Black Ice Nemesis 360GTX Dual-Cor... 
CoolingCoolingCoolingCooling
ALPHACOOL MONSTA RAD 240  EK 980TI K|ngP|n waterblock NB ELOOP & GENTLE TYPHOON AP-29pwm FANS AQUACOMPUTER D5 PWM PUMP W/ BITSPOWER "S" TOP &... 
OSMonitorMonitorMonitor
Win 10 pro 64BIT Asus PG279Q 165hz BenQ XL2420TE 144hz LG 55" LED 
KeyboardPowerCaseMouse
DUCKY ONE TKL RGB CHERRY MX BLUES EVGA SUPERNOVA 1300G2 W/ Sleeved cables(CARBON) CASELABS MERLIN SM8 (2-tone) Logitech G502 RGB 
Mouse PadAudioAudioOther
Corsair MM200 CH-9000086-WW Extended Edition 7-channel Klipsch Legends/2-channel THX ultra I... Sennheiser G4me Zero h.p. CABLEMOD AURA RF RGB LED Lighting KIT 
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post #8887 of 22424
Quote:
Originally Posted by Nichismo View Post

Hey guys! I have a question to any potential Caselabs staff.

I was intending on purchasing a 31mm replacement top cover for my SM8, however I had a quick question before I was going to do so.

I was curious as to if there was a possibility that I could have one somewhat customized? I would like to know if I could perhaps have one made with four 120mm fan holes (in fashion similar to the option for the bottom of the chassis) rather than the standard ventilation? I would gladly pay an extra on the price.

I only have fans on the underside of my ceiling radiator, and it would be far too much of a hassle to disassemble and drain my pipe system just to add the three fans, not to mention it would take away alot of cabling space.

However, I much prefer the look of the thin top cover, but I need the extra cooling from the 3 fans im going to be adding. If I had a way to permanently mount the 3 fans to the 31mm top cover, then I could easily switch them based on whatever my current needs are with relative ease.

Thank you
perhaps i am lost here but why ?

you can just take off the top you have unscrew the rad 4 screws at a time and screw the fan in through the top ( IE sandwich the case between the rad and the fan ) ?
then you dont need a custom top
USS CLM8-1701
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Lil Tough Guy
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CPUMotherboardGraphicsGraphics
AMD FX-8350 Gigabyte 990FXA-UD7 R7970-2PMD3GD5/OC  R7970-2PMD3GD5/OC  
GraphicsGraphicsRAMHard Drive
R7970-2PMD3GD5/OC  R7970-2PMD3GD5/OC  F3-2400C10D-16GTX  OCZ Agility 3 120GB  
Hard DriveHard DriveHard DriveOptical Drive
OCZ Agility 3 120GB  Seagate Barracuda 1TB  Segate Barracuda 3TB Rosewill RCR-IM5001 USB2.0 75 in 1 internal Car... 
Optical DriveCoolingCoolingCooling
Pioneer BDR-208DBK Blu-ray Writer Swiftech H20-220 EDGE HD Liquid Cooling Kit Swiftech Komodo 7970 Swiftech MCP-35X2 
CoolingCoolingCoolingCooling
Swiftech MCP35X2 Heat Sink Swiftech MCP35X Reservoir Swiftech Komodo 7970 Swiftech Komodo 7970 
CoolingCoolingCoolingCooling
Alphacool 240mm XT45 Alphacool 120mm XT45 Alphacool 120mm UT60 FrozenQ PC Mods UV Meteor Light Limited Edition... 
CoolingCoolingOSOS
Koolance Radiator Mounting Bracket with Quick-R... Swiftech Komodo 7970 Windows 7 Windows 8  
MonitorMonitorMonitorMonitor
ASUS VG248QE Black 24" 144Hz 1ms  ASUS VG248QE Black 24" 144Hz 1ms  ASUS VG248QE Black 24" 144Hz 1ms  XFX FXTRISTAND Triple Display Monitor Stand  
KeyboardPowerCaseMouse
Logitech G510 XFX pro 1250w black edition Caselabs MAGNUM M8 Case Razer Naga 
AudioAudioOther
Sony 2.1 Razer Megalodon XFX pro 1250w black edition 
CPUMotherboardGraphicsGraphics
8350 batch 1229 pgn  Asus Crosshair V Formula-Z gigabyte 7770 OC gigabyte 7770 OC 
RAMHard DriveHard DriveHard Drive
F3-2400C10D-16GTX OCZ agaility 3 120  OCZ Agility 3 120gb  Seagate 7200rpm 1tb 
Optical DriveOptical DriveCoolingCooling
Pioneer BDR-208DBK Rosewill RCR-IM5001 USB2.0 75 in 1 internal Car... Swiftech MCP-35X White Top Swiftech Quiet Power 240  
CoolingOSOSMonitor
Swiftech Apogee HD Windows 7 Windows 8 LG E2242 
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LG E2242 RAZER Black Lycosa Mirror Special Edition Seasonic x660 Cooler Master Storm Stryker 
Mouse
Razer Lachesis 
CPUMotherboardGraphicsRAM
FX 6100 Sabertooth 990fx R2.0 XFX 7770 Core Edition Samsung 1600 2x4 
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Samsung 1600 2x4 Unknown as of now  Piorneer BDR-208DBK Swiftech H220  
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USS CLM8-1701
(39 items)
 
Her Venom
(21 items)
 
Lil Tough Guy
(15 items)
 
CPUMotherboardGraphicsGraphics
AMD FX-8350 Gigabyte 990FXA-UD7 R7970-2PMD3GD5/OC  R7970-2PMD3GD5/OC  
GraphicsGraphicsRAMHard Drive
R7970-2PMD3GD5/OC  R7970-2PMD3GD5/OC  F3-2400C10D-16GTX  OCZ Agility 3 120GB  
Hard DriveHard DriveHard DriveOptical Drive
OCZ Agility 3 120GB  Seagate Barracuda 1TB  Segate Barracuda 3TB Rosewill RCR-IM5001 USB2.0 75 in 1 internal Car... 
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post #8888 of 22424
Quote:
Originally Posted by sdmf74 View Post

1) precisely what I suggested, after all last week CL said here in the forum they will gladly hear suggestions to further improve their already great cases.
2) never happened, this was a smoke screen created by CL to divert from the real issue at hand, which was a failure to communicate between xnine and his customer service team apparently and also for which I have had to debunk 11 times now.
Maybe so but you would think if that was the case he would have said so. Too stubborn to admit perhaps? I agree its gone on too long, too much negativity. I'll post finished pics when im done but im probably not welcome here any longer

Don't be like that, man. Idk what's going on with your situation, but I don't want any of my fellow caselab members feeling excluded. What do you need, breh? I got some spare cl bay covers in white if u need some. Lemme know...
Lanu Moana
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Lanu Moana
(18 items)
 
Niecey
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post #8889 of 22424
Quote:
Originally Posted by sdmf74 View Post

You think that solution was reasonable your so full of it, I get it your the teachers pet huh thumb.gif You got it wrong I didnt expect jack what I did was make a suggestion so that the next guy that has to put his drive in the third slot wont have 2 empty slots,simple as sending a double and a single in place of one of the 3 triples. kind of a bummer when you pay $700 for a case and it looks unfinished. They lied when they said they would resolve my situation and didnt. keep drinkin his kool-aid. Superb job rolleyes.gif

On a positive note makin some progress, you can see how the fourth slot is a no go. Had to buy another smaller res but that was bad planning on my part biggrin.gif

Yeah, sorry about that. I didn't know they just sent a triple and two singles. Is it a big hassle to send back the triple you don't have mounted and get three singles in return?

Your build is looking real nice!
Martian Element
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Martian Element
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post #8890 of 22424
Quote:
Originally Posted by Killa Cam View Post

Don't be like that, man. Idk what's going on with your situation, but I don't want any of my fellow caselab members feeling excluded. What do you need, breh? I got some spare cl bay covers in white if u need some. Lemme know...

No thank you. I sincerely appreciate your offer but I got this thumb.gif
ROGIXBEAST
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ROGIXBEAST
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ALPHACOOL MONSTA RAD 240  EK 980TI K|ngP|n waterblock NB ELOOP & GENTLE TYPHOON AP-29pwm FANS AQUACOMPUTER D5 PWM PUMP W/ BITSPOWER "S" TOP &... 
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