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post #8891 of 22194
Who here ever gets the entire PC order right the first time? I always think of things I need afterwards and lose on shipping at least or worse don't use stuff I bought.
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The Avatar State
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post #8892 of 22194
Quote:
Originally Posted by Neo Zuko View Post

Who here ever gets the entire PC order right the first time? I always think of things I need afterwards and lose on shipping at least or worse don't use stuff I bought.
Exactly, I cant tell you how many extra parts I have from CaseLabs, Koolance, and FrozenCPU; I might start my own store or sell them through eBay.
post #8893 of 22194
wow!

I've been drooling over these CL cases for the last week. if only the postage to my country was a little more reasonable then without a doubt i would buy in a blink of an eye. instead i am forced to save for some time since i've almost completed my current WC build.

I have spent some time on the CL site looking at the TH10A however trying to make sense of the ventilated/meshed terminology and etc etc..

only question i have is where it has "Image 8" - shows the ventilated side in the mid area however does anyone know if there is an option to have the bottom Rad be positioned horizontally going across with air flow rather than the vertical option that would push or pull air from/to the motherboard/centre of the case....

hopefully that makes some sense,

judging by the pics i can see, theres a plate in the middle of the case so chances are the air being pulled with hit that plate - or is there ventilated holes in there????

any help would be much appreciated, thanks
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post #8894 of 22194
Quote:
Originally Posted by Flamso View Post


Your build is looking real nice!

Thank You! Just placed another order this morning, my rgb led kit took a dump so I ordered another one and a 7mm fitting for the cross chill cooler and a double flex-bay cover and a bunch of other stuff so hopefully I will finish by the end of the week. I know what you guys mean about making several orders and having extras.
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post #8895 of 22194
false
Quote:
Originally Posted by Mega Man View Post

perhaps i am lost here but why ?

you can just take off the top you have unscrew the rad 4 screws at a time and screw the fan in through the top ( IE sandwich the case between the rad and the fan ) ?
then you dont need a custom top

because I have rigid acrylic loop, theres no way I can move the radiator without at least disconnecting the tubes and thus draining alot of coolant.
post #8896 of 22194
While I can appreciate that there has been some frustration, I have to point out a couple of things. Jason’s (XNine) point was that at the time the order is placed, we can sometimes make accommodations for special needs. Maybe that was misunderstood. If so, our communication needs to improve. After the order has shipped however, it’s impractical and unrealistic to expect changes from the standard configuration. How far should that go? Setting that precedent would effectively put us out of business, at least as far as the enthusiast case market is concerned. I hope that would be apparent.

XNine is our social media director, not a CSR. For the fastest response to customer service issues, inquiries should be directed to CS@CaseLabs.net

As a general rule, we do not post responses in this thread. This is for two reasons: (A) It would quickly turn into a 100K post thread that would defeat its original purpose and be completely unmanageable for us and (B) we already have a subforum here on OCN for that purpose.

Anyone who has been with us for some time knows that we constantly reevaluate our products and methods. They are never “done”. We will continue to do so and make adjustments as we feel necessary.

Thank you
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post #8897 of 22194
Quote:
Originally Posted by Case Labs View Post

While I can appreciate that there has been some frustration, I have to point out a couple of things. Jason’s (XNine) point was that at the time the order is placed, we can sometimes make accommodations for special needs. Maybe that was misunderstood. If so, our communication needs to improve. After the order has shipped however, it’s impractical and unrealistic to expect changes from the standard configuration. How far should that go? Setting that precedent would effectively put us out of business, at least as far as the enthusiast case market is concerned. I hope that would be apparent.

XNine is our social media director, not a CSR. For the fastest response to customer service issues, inquiries should be directed to CS@CaseLabs.net

As a general rule, we do not post responses in this thread. This is for two reasons: (A) It would quickly turn into a 100K post thread that would defeat its original purpose and be completely unmanageable for us and (B) we already have a subforum here on OCN for that purpose.

Anyone who has been with us for some time knows that we constantly reevaluate our products and methods. They are never “done”. We will continue to do so and make adjustments as we feel necessary.

Thank you

I appreciate you guys clearing this up. I was a bit worried. Keep up the good work.
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post #8898 of 22194
Quote:
Originally Posted by Case Labs View Post

While I can appreciate that there has been some frustration, I have to point out a couple of things. Jason’s (XNine) point was that at the time the order is placed, we can sometimes make accommodations for special needs. Maybe that was misunderstood. If so, our communication needs to improve. After the order has shipped however, it’s impractical and unrealistic to expect changes from the standard configuration. How far should that go? Setting that precedent would effectively put us out of business, at least as far as the enthusiast case market is concerned. I hope that would be apparent.

XNine is our social media director, not a CSR. For the fastest response to customer service issues, inquiries should be directed to CS@CaseLabs.net

As a general rule, we do not post responses in this thread. This is for two reasons: (A) It would quickly turn into a 100K post thread that would defeat its original purpose and be completely unmanageable for us and (B) we already have a subforum here on OCN for that purpose.

Anyone who has been with us for some time knows that we constantly reevaluate our products and methods. They are never “done”. We will continue to do so and make adjustments as we feel necessary.

Thank you

Good reply. And good way to handle the delicate situation. I feel better about my future CaseLabs purchase. I'm still gun-shy about dropping this amount of coin on a case.

But someday, its inevitable... now even more so... thanks for dealing with this in the professional manner it deserved. smile.gif
     
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post #8899 of 22194
anybody wanna S3 biggrin.gif want the x2 so bad. need it to be released!
post #8900 of 22194
I pre-ordered my S8 with others in Feb, but had to put my build on hold. Was bummed, but now have an opportunity to continue the build. I put the case together over the weekend and am very pleased with the case. Build quality is nothing like I have ever had before and totally believe this will be the last case I use for a good long time.

S8 with White Exterior and Black (with a splash of white) Interior









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