Originally Posted by SortOfGrim
Is US Postal Service on strike too? My case is waiting in area code 90009 for 7 days now
They used to always ship fedex domestically. 90009 is LAX the closest international airport to CL. So I'm guessing you're out of the country and thats why you asked about USPS? Typically my personal shipments out of the country that do go USPS don't often get updated because they get transferred to your country's postal service who don't often give updates except delivered/held for pick up etc. UPS/DHL/Fedex are sometimes better in this regard, though often crazy expensive.
Originally Posted by CaliLife17
I am pretty much at 4 calendar weeks without an update. Today will be the 19th business day, and no case order update/movement. I was hoping to have it before next Wednesday, since next week, i have no work Wed-Friday, so that would of given me 5 days over the Thanksgiving holiday to work on my case. Now I am not sure, and I have no idea when this thing will arrive.
I also was really eager to work on my new build, that I broke down my old build too early and are currently selling off parts. So no desktop for a month has not been fun.
Which color did you get? If black that's very surprising, if it's white/grey or a mix then it's slow but not crazy - the website does say 15-20 days I guess. Maybe contact CS if it's black and see what's up, if it's not black, maybe wait til the 20th business day
I think the cases status is usually only done/not done so you won't see anything until it ships, it would be nice given that the wait is so long if they could have a better tracking process through the manufacturing steps like this:
Panels painted - color 1
Panels painted - color 2 (if applicable)
Boxed ready to ship
Where each step could be monitored on the site with a in process/done type thing. Sadly though it would slow CL down a lot as it would have to all be done manually. And sometimes knowledge can make customer's mad, like why is my box not shipped when it's been ready to be boxed and shipped for a few days.