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LEAK - Where to get new Rasa O-ring?

post #1 of 8
Thread Starter 
I finally got my first loop assembled, and just started leak testing when I noticed water accumulating at the bottom of my case. Turns out it was dripping from behind the Rasa CPU block! After I cleaned up the water and stopped raging, I opened the block to find what looks like a damaged o-ring. Where can I get a new one? I bought this block used from someone on this forum, so I can't just RMA it.
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AMD 955BE Gigabyte GA-770TA-UD3 Asus GTX560ti 12GB DDR3 1333 CL7 
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post #2 of 8
Email XSPC, they will probably be able to mail you out a new for free or at minimal cost.
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Labor of Love
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2600k @ 5.0 GHz/1.42v ASUS P8P67 Pro MSI GTX 670 OC 20 GB/1600/7-7-7-24 
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post #3 of 8
Thread Starter 
Yeah I just sent XSPC an email and explained the situation, hopefully they get back to me quick. Here is a picture of the area in question.

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CPUMotherboardGraphicsRAM
AMD 955BE Gigabyte GA-770TA-UD3 Asus GTX560ti 12GB DDR3 1333 CL7 
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Containment
(18 items)
 
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(19 items)
 
 
CPUMotherboardGraphicsRAM
AMD 955BE Gigabyte GA-770TA-UD3 Asus GTX560ti 12GB DDR3 1333 CL7 
Hard DriveHard DriveOptical DriveCooling
Spinpoint F3 750GB Seagate 1TB None Custom loop 
OSMonitorMonitorKeyboard
W7 Ultimate x64 Asus ML249H Asus VE228H Alienware TactX 
PowerCaseMouseMouse Pad
OCZ 550W Antec 902 Alienware TactX Razer Sphex 
AudioAudio
E-MU 0404 USB Ultrasone DJ1 Pro Headphones 
CPUCPUMotherboardGraphics
Xeon E5405 Xeon E5405 SuperMicro X7DA3 ATI X1800 
RAMHard DriveCoolingCooling
16GB DDR2 FB-DIMM Various Hyper 101 Hyper 101 
OSMonitorPowerCase
ESXi 5.0 Headless Antec NEO ECO 620W Rosewill RSV-L4000 
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post #4 of 8
that sux man, yeah deffiantly talk to XSPC before you buy
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Sexy Red Got Wet
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Hard DriveOSMonitorKeyboard
2x Raptor 150gb, 1 300gb raptor, 1 tb black caviar Win7 Ultimate (64bit) 3x Viewsonic x2268 3dVision Surround!! g-15 Logitech 
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post #5 of 8
Thread Starter 
XSPC was surprisingly quick to respond to my email. After I sent them that picture they said they would send me a new o-ring. +rep for them!
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CPUMotherboardGraphicsRAM
AMD 955BE Gigabyte GA-770TA-UD3 Asus GTX560ti 12GB DDR3 1333 CL7 
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Spinpoint F3 750GB Seagate 1TB None Custom loop 
OSMonitorMonitorKeyboard
W7 Ultimate x64 Asus ML249H Asus VE228H Alienware TactX 
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AudioAudio
E-MU 0404 USB Ultrasone DJ1 Pro Headphones 
CPUCPUMotherboardGraphics
Xeon E5405 Xeon E5405 SuperMicro X7DA3 ATI X1800 
RAMHard DriveCoolingCooling
16GB DDR2 FB-DIMM Various Hyper 101 Hyper 101 
OSMonitorPowerCase
ESXi 5.0 Headless Antec NEO ECO 620W Rosewill RSV-L4000 
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HP Dual Gigabit NIC 
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CPUMotherboardGraphicsRAM
AMD 955BE Gigabyte GA-770TA-UD3 Asus GTX560ti 12GB DDR3 1333 CL7 
Hard DriveHard DriveOptical DriveCooling
Spinpoint F3 750GB Seagate 1TB None Custom loop 
OSMonitorMonitorKeyboard
W7 Ultimate x64 Asus ML249H Asus VE228H Alienware TactX 
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OCZ 550W Antec 902 Alienware TactX Razer Sphex 
AudioAudio
E-MU 0404 USB Ultrasone DJ1 Pro Headphones 
CPUCPUMotherboardGraphics
Xeon E5405 Xeon E5405 SuperMicro X7DA3 ATI X1800 
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post #6 of 8
who sold you a leaking block?!!? That's **** man!
Publish his nickname and ruin him!
My PC
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My PC
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i7 2600k @ 4.6ghz Asus P8Z68-M PRO EVGA GTX 580 G. Skill Sniper 2x4GB 1866Mhz 8-8-8-24 
Hard DriveOptical DriveCoolingOS
2 x Crucial M4 64gb sata3 RAID 0 + ST500gb + WD... Asus DVDRW sata Corsair H80 Win7 x64 Professional -genuine- 
MonitorKeyboardPowerCase
Dell 2408wfp Rev. A02 Razer Lycosa CoolerMaster Silent Pro M 700 Lian Li PC-V600F 
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post #7 of 8
Quote:
Originally Posted by PeL4 View Post
who sold you a leaking block?!!? That's **** man!
Publish his nickname and ruin him!
Or not. There's a decent chance the block was damaged in shipping, or that the seller forgot to leak test it before shipping it out. Either way it's a mistake, and people make mistakes. I wouldn't punish him at all especially since XSPC has already sent him a replacement.
Labor of Love
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CPUMotherboardGraphicsRAM
2600k @ 5.0 GHz/1.42v ASUS P8P67 Pro MSI GTX 670 OC 20 GB/1600/7-7-7-24 
Hard DriveHard DriveOptical DriveOS
120GB Vertex SSD Western Digital 1TB None! Ubuntu 12.04/Win8/OSX 10.8.2 
MonitorKeyboardPowerCase
27" 1440p X-Star OCN Mechanical - MX Browns Seasonic X-560 800D w/RX480 top mounted 
Mouse
Logitech USB Generic 
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Reply
Labor of Love
(14 items)
 
  
CPUMotherboardGraphicsRAM
2600k @ 5.0 GHz/1.42v ASUS P8P67 Pro MSI GTX 670 OC 20 GB/1600/7-7-7-24 
Hard DriveHard DriveOptical DriveOS
120GB Vertex SSD Western Digital 1TB None! Ubuntu 12.04/Win8/OSX 10.8.2 
MonitorKeyboardPowerCase
27" 1440p X-Star OCN Mechanical - MX Browns Seasonic X-560 800D w/RX480 top mounted 
Mouse
Logitech USB Generic 
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post #8 of 8
Thread Starter 
Quote:
Originally Posted by PeL4 View Post
who sold you a leaking block?!!? That's **** man!
Publish his nickname and ruin him!
Nah. In all honesty I did open the block when I first got it about a month ago to clean it. I was very gentle with it and don't believe I caused any damage to it, but I also don't recall seeing this o-ring damage. I'm about 90% sure I didn't cause the damage, but if I did then it would be wrong to call out the seller on it. XSPC will send a new one so I have no worries.
Containment
(18 items)
 
Metamorphosis
(19 items)
 
 
CPUMotherboardGraphicsRAM
AMD 955BE Gigabyte GA-770TA-UD3 Asus GTX560ti 12GB DDR3 1333 CL7 
Hard DriveHard DriveOptical DriveCooling
Spinpoint F3 750GB Seagate 1TB None Custom loop 
OSMonitorMonitorKeyboard
W7 Ultimate x64 Asus ML249H Asus VE228H Alienware TactX 
PowerCaseMouseMouse Pad
OCZ 550W Antec 902 Alienware TactX Razer Sphex 
AudioAudio
E-MU 0404 USB Ultrasone DJ1 Pro Headphones 
CPUCPUMotherboardGraphics
Xeon E5405 Xeon E5405 SuperMicro X7DA3 ATI X1800 
RAMHard DriveCoolingCooling
16GB DDR2 FB-DIMM Various Hyper 101 Hyper 101 
OSMonitorPowerCase
ESXi 5.0 Headless Antec NEO ECO 620W Rosewill RSV-L4000 
MouseMouse PadOtherOther
None None HP P400 IPMI Card 
Other
HP Dual Gigabit NIC 
  hide details  
Reply
Containment
(18 items)
 
Metamorphosis
(19 items)
 
 
CPUMotherboardGraphicsRAM
AMD 955BE Gigabyte GA-770TA-UD3 Asus GTX560ti 12GB DDR3 1333 CL7 
Hard DriveHard DriveOptical DriveCooling
Spinpoint F3 750GB Seagate 1TB None Custom loop 
OSMonitorMonitorKeyboard
W7 Ultimate x64 Asus ML249H Asus VE228H Alienware TactX 
PowerCaseMouseMouse Pad
OCZ 550W Antec 902 Alienware TactX Razer Sphex 
AudioAudio
E-MU 0404 USB Ultrasone DJ1 Pro Headphones 
CPUCPUMotherboardGraphics
Xeon E5405 Xeon E5405 SuperMicro X7DA3 ATI X1800 
RAMHard DriveCoolingCooling
16GB DDR2 FB-DIMM Various Hyper 101 Hyper 101 
OSMonitorPowerCase
ESXi 5.0 Headless Antec NEO ECO 620W Rosewill RSV-L4000 
MouseMouse PadOtherOther
None None HP P400 IPMI Card 
Other
HP Dual Gigabit NIC 
  hide details  
Reply
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