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HD5670 incompatible? Please help!

post #1 of 7
Thread Starter 
Gentlemen,

I bought all the new gear quite a while ago, but only now I've been able to assemble all together. The specs are:

mainboard: M4A79XTD EVO - specs HERE.
VGA: ASUS EAH5670 - specs HERE.
CPU: AMD Phenom X2 II 550 Black Edition
Memory: Patriot PGS LLK DDR3 2GB (just one module inserted for now)
PSU: OCZ 500MXSP-EU (500 W)

The problem is simple, I don't get any display. Rest assured the card is seated firmly, besides, I was putting it out and back in many times. The setup does work with my GF's old PCI-E X300 graphic card. I also tried my VGA in her computer, incidentally running an older ASUS mobo too (K8N4-E Deluxe) - no display either. I was pretty sure the VGA is dead out of the box, but as a last resort I took it to work and asked IT guy to test it - it turned out to be working... He used Intel-based Gigabyte mainboard, I put down the symbol, but I left it at work. Nothing stellar, I believe, something with an integrated graphic adapter.

Using my GF's adapter I upgraded my mobo's BIOS - no luck either; I have also been advised to try another PCI-E slot - nothing. Among things I haven't tried is different brand memory - I don't have any other at the moment. I also can't find any BIOS upgrade for this card. The power requirements for this card are met.

What could be the issue, any ideas? I find it pretty disturbing that ASUS adapter refuses to run on ASUS mobo, that's definitely the last thing I would expect. Is this a matter of PCI-E (card being 2.1 and mobo 2.0)? Memory?

Please help, I'm desperate.

regards,
Matt
post #2 of 7
I'm no expert,however you board has integrated graphics,try turning this off in your bios after you have removed your current graphics driver for the onboard gpu.Apparently sometimes these things can conflict with each other,the worst that can happen is your have to reinstall your driver for your onboard gpu,worth a shot.
post #3 of 7
Thread Starter 
Quote:
Originally Posted by crossy82 View Post
I'm no expert,however you board has integrated graphics(...)
No, it doesn't.
post #4 of 7
Try both PCI-e slots
GE60
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GE60
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CPUGraphicsHard DriveOS
Intel Core i5 4200M Geforce GTX760M 750GB WD Scorpio Black Windows 7 Home Premium 
MonitorKeyboardMouseMouse Pad
15.6" CM Quickfire Rapid CM Xornet Steelseries QcK+ 
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post #5 of 7
Did you plug the PCI-E cable into the card ?
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
4790K Asus Z97 Pro Sapphire Radeon R9 290 4GB Tri-X 16GB GSkil 2133MHz 
Hard DriveHard DriveOptical DriveCooling
Seagate 2TB 2000DM001 Seagate 3TB 3000DM001 Plextor PX891SA NH-C12P 
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Windows 7 64bit Iiyama XB2783HSU Microsoft Digital Media Keyboard 3000 Corsair TX750W 
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My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
4790K Asus Z97 Pro Sapphire Radeon R9 290 4GB Tri-X 16GB GSkil 2133MHz 
Hard DriveHard DriveOptical DriveCooling
Seagate 2TB 2000DM001 Seagate 3TB 3000DM001 Plextor PX891SA NH-C12P 
OSMonitorKeyboardPower
Windows 7 64bit Iiyama XB2783HSU Microsoft Digital Media Keyboard 3000 Corsair TX750W 
CaseMouseAudio
Lancool K62 Logitech G500 Xonar DX 
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post #6 of 7
Quote:
Originally Posted by Telimektar View Post
Did you plug the PCI-E cable into the card ?
5670s don't need one
GE60
(13 items)
 
  
CPUGraphicsHard DriveOS
Intel Core i5 4200M Geforce GTX760M 750GB WD Scorpio Black Windows 7 Home Premium 
MonitorKeyboardMouseMouse Pad
15.6" CM Quickfire Rapid CM Xornet Steelseries QcK+ 
  hide details  
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GE60
(13 items)
 
  
CPUGraphicsHard DriveOS
Intel Core i5 4200M Geforce GTX760M 750GB WD Scorpio Black Windows 7 Home Premium 
MonitorKeyboardMouseMouse Pad
15.6" CM Quickfire Rapid CM Xornet Steelseries QcK+ 
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post #7 of 7
Thread Starter 
Quote:
Originally Posted by matis View Post
I have also been advised to try another PCI-E slot - nothing.
Quote:
Originally Posted by sLowEnd View Post
Try both PCI-e slots
So much for this.

Quote:
Originally Posted by Telimektar View Post
Did you plug the PCI-E cable into the card ?
If you mean PCI-E power cable - the card doesn't need it, indeed.


For those who are too tired reading more than 5 lines of continuous post, here's a checklist:
  • I tried another PCI-E slot.
  • The VGA works on a different rig, based on Gigabyte 945GCM-S2L motherboard.
  • An older X300 VGA works in my motherboard
  • I also tried different memory module (Patriot PGS LLK DDR3 2GB).
  • Motherboard BIOS is updated to the newest version.
  • PSU (according to what VGA manufacturer declares) gives enough power.

Any chance that it might be a problem of PCI-E 2.0 motherboard and PCI-E 2.1 VGA?

Thanks for help,
Matt
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