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Overclock.net's line of DuckyChannel mechanical keyboards - Page 104

post #1031 of 2423
Thread Starter 
Quote:
Originally Posted by kzinti1 View Post
You're completely right. You moderators have always helped as much as possible and I thank each of you. The 2 people that can really help are the ones failing to respond.
Chipp e-mailed me on March 17th that a return was okay. I e-mailed him back asking for the return details, who to send it to, RMA number, etc. and never received a response. All I want is the return info. and an RMA number since a package without an RMA will usually be refused at delivery. TankGuys apparently do not answer e-mails.
I never knew search result links couldn't be posted. That's just plain weird.
Hi there,

I'll get in touch with Tankguys' owner directly and make sure all is okay - it is quite unusual for him to not have a prompt reply out to an email. I did some digging around tonight and the followup you sent me on March 25th was spam-filtered for whatever reason and I guess I didn't notice it when I did a check through there for false positives.

So sorry for all the hassles.
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post #1032 of 2423
Can we get an ETA of the next batch, or is there no ETA?
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post #1033 of 2423
Still no ETA, sorry. As has been repeated, Tator or I will post once we get an update.
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post #1034 of 2423
Quote:
Originally Posted by Chipp View Post
Hi there,

I'll get in touch with Tankguys' owner directly and make sure all is okay - it is quite unusual for him to not have a prompt reply out to an email. I did some digging around tonight and the followup you sent me on March 25th was spam-filtered for whatever reason and I guess I didn't notice it when I did a check through there for false positives.

So sorry for all the hassles.
Thank you Chipp.
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post #1035 of 2423
Quote:
Originally Posted by slytown View Post
May I ask why you would want blank keycaps?
I really like the clean look from blank key caps, more of a personal preference than anything really. Looks like I'll end up just getting a board from ducky directly, thanks!
post #1036 of 2423
Quote:
Originally Posted by tankguys View Post
I've absolutely responded to you on this. On 2/25, 2/28, and the last one on March 13th, outlining exactly what you needed to do for a refund, and I never heard back. Unless I'm mistaken and I missed a response somewhere?
I requested a refund. You said that I would have to resell it myself. I've never been told that by any e-tailer. Ever.
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post #1037 of 2423
Right, I think that just shows he didn't speak to admin about it. If he had before responding, you might have already sent it back by now. But I can't know that for sure.
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post #1038 of 2423
Quote:
Originally Posted by kzinti1 View Post
I requested a refund. You said that I would have to resell it myself. I've never been told that by any e-tailer. Ever.
Correct - you requested a refund on a product that specifically said no refunds. I have e-mailed back and forth with you multiple times, and instead of just being told no, you were offered a compromise solution where OCN agreed to subsidize the re-sale cost, so that would still get you a refund, but I never heard back from you.

This leaves me more than a little confused when I read your posts about how we're ignoring you and whatnot.
Edited by tankguys - 4/10/11 at 8:27am
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post #1039 of 2423
Quote:
Originally Posted by tankguys View Post
you requested a refund on a product that specifically said no refunds.
Well, he didn't read carefully enough to know that the keyboard wasn't backlit; we shouldn't be surprised if he also didn't bother to read the terms of the sale.
post #1040 of 2423
Now I'm no Mod and I have no power, but seriously guys, grow up.

Stop asking if they're in stock, you've been told multiple times that we will know when they are.
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