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is this normal for steam?

post #1 of 12
Thread Starter 
I can't login at all, I cant reset my info because i get no email. Is this normal, this is the second time my password doesn;t allow me to login. and now steam has decided to not let the email work. this sucks. cant even play offline.
Valery
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Valery
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post #2 of 12
no call tech support
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post #3 of 12
Thread Starter 
wheres the phone number?
Valery
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post #4 of 12
425-889-9642 , but they dont offer support over the phone... Their recording is quite comical.
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post #5 of 12
Try deleting the "clientregistry.blob" and then restart steam and let it rebuild it.
post #6 of 12
Thread Starter 
thanks. that did nothing. hopefully support gets back to me before the weekend. If this keeps up i guess i will never buy another game from them again. I have had steam for like 2 weeks and this is the second time my password stops working. maybe i should put a very simple password next.
Valery
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post #7 of 12
no you should have a very strong password with steam

my is 13 letter and numbers.

the cilentregistry.blob deletion trick should work
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post #8 of 12
It's possible that your account got phished, that's generally the main reason why your password quits working. Make sure you don't log in to steam via any odd websites. There are tons of them out there that just try to jack your account and all your games.
If you've sent a email to steam support already, your on the right path. Just wait till they get back to you. And when you do get your account back, change the email address on file with steam, and change all passwords associated with your account.
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post #9 of 12
Thread Starter 
i only log in through the client on my pc, i don't even play online aside from 3 hours of CS:S. my password is 17 characters long. i guess i will try to to change it again, maybe third time is the charm, I have already tried to get a new password my inputting my email and it says the email has been sent, but its not in my inbox. o well. common support. i cant even login to the website.
Valery
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Valery
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post #10 of 12
try your spam folder
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