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how to record and store calls

post #1 of 7
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I am trying to figure out a way to store and record business phone calls from my work number because sadly i have dealt with some shady craigslist folks. Plus i feel it would make great references when serious questions are asked months later from a client and i do not recall what was said exactly. So im looking for a way to record digitally and be able to store with the client's info. Ideas would be great.
OverKill
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OverKill
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post #2 of 7
You can record the audio if you pass the telephone line through a modem. Use the "What U Hear" setting for input, and it should grab the audio.
post #3 of 7
Now, as a law student I must interject swiftly...

Depending on your state, there are laws on the books about recording phone calls. A simple google search will show if it's a single consent or dual.

If single, you may give yourself permission to record. That's it. Easy. Never need to inform them as well till the very end.

Now if it is dual, You need to ask permission at the very beginning.

If you go to court in a dual consent state and the other did not consent, your looking at 10k+ in fines.

Just trying to cover you....
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post #4 of 7
Thread Starter 
Quote:
Originally Posted by RussianJ View Post
Now, as a law student I must interject swiftly...

Depending on your state, there are laws on the books about recording phone calls. A simple google search will show if it's a single consent or dual.

If single, you may give yourself permission to record. That's it. Easy. Never need to inform them as well till the very end.

Now if it is dual, You need to ask permission at the very beginning.

If you go to court in a dual consent state and the other did not consent, your looking at 10k+ in fines.

Just trying to cover you....

you are correct, which will be stated in the contract that must be completed before anything is done work wise.
OverKill
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OverKill
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post #5 of 7
What kind of phone implementation do you have?
Some kind of VoIP or POTS (normal analog phone service)?
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post #6 of 7
Google Voice can record your phone calls and will automatically notify the other person. You should be able to set it up with your existing phone lines as well.
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post #7 of 7
Quote:
Originally Posted by Xyxyll View Post
Google Voice can record your phone calls and will automatically notify the other person. You should be able to set it up with your existing phone lines as well.
Good to know, thanks.
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