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Problem with 2TB Seagate HDD

post #1 of 2
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I bought a Seagate 2TB Barracuda LP SATA 5900.1 32MB 3.5" hdd (ST32000542AS) from an online store a couple of days ago.

I installed the hard drive into my Windows XP pro x32 system. The hard drive was recognized by the operating system correctly showing a capacity of 1863MB.

I proceeded to partition and format the drive using the Windows XP tools found under “Disk Managementâ€. I created the first partition of 533MB with a format of NTFS type; this was done correctly by the OS. However, the remaining (unallocated) portion of the drive still showed the full 2TB capacity. After I created the second partition in a similar manner, the unallocated portion of the HDD still showed the 2TB capacity; similarly after the 3 partition.

I tried to use Acronis Disk Director to correct the problem but the Acronym program failed.

I moved the HDD into a Vista OS x32 system and tried to allocate the remaining space correctly but the Vista OS was unable to do so.

I detected some of the partitions hoping to start over in order the correct the unallocated space problem. Then I transferred the HDD Bach to my original Win XP system.

The Windows XP system now showed the hard drive to be of a 1TB capacity; however I still managed to create more partitions such that the total capacity of the partitions was greater than 1TB. The unallocated space still showed 1TB (approx).

The methods and tools that I used, I have used before and I have a lot of experience performing the partitioning/formatting tasks indicated above.

I do not believe that I have done anything wrong.

Various websites indicate that Windows XP (and Vista, Win 7) can handle a drive of a 2TB capacity; however, there were a few comments posted on the websites that indicating some people were having similar problems such as I encountered.


A friend emailed this to me recently and wants me to help resolve the problem but I am baffled. Do you guys know how to remedy?
Atracarmin
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Atracarmin
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post #2 of 2
First of all we don't have to exclude this HDD may be broken, but we'll suppose it's working fine. If nothing works, than it could be broken and unfortunately seagate doesn't have a very good track record lately.

Being an "advanced format" drive it should not be partitioned in XP. Vista, 7 are oke, XP is not. The disk probably have a "compatibility mode" jumper in order to be used with XP; if it doesn't have it, then it most certainly can't be partitioned in XP, and probably it can't be used either. Download Easeus Partition Master - this is a free software that makes partitioning a breeze.

You could begin by erasing all partitions that have been created. Then using the aformentioned software or the Vista/7 disk manager you can slice the disk anyway you want.

If after erasing the partitions (that have been obviously ill-defined in XP) you still can't see the full 2TB you could try seatools, which is seagate's own partitioning software. If this doesn't work you should contact the seller for RMA.
Edited by dragosmp - 2/22/11 at 4:03am
Centurion
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Centurion
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