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Envy 14 i7 Q840 Reduces Multiplier underload

post #1 of 7
Thread Starter 
Having some strange problems, that only creeped up in the last few days. During game play of a heavy load game such as Mass Effect 2 whatever, the CPU lowers it's multiplier to such low levels that the game is practically un-playable.

Example, it will run @ a multiplier of 23, 5 mins into the game the multiplier will drop to 4 or five. So I would go from 3Ghz to 500-700Mhz. The temps never really go any higher that 70-75 Celsius.

I have not found a way to adjust SpeedStep to prevent this, nor can I figure out what is causing this.

Thanks
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i5 All Rounder
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post #2 of 7
I wouldn't double post in multiple sections, one post is enough, pretty sure its against the rules since it counts as spam, especially when you bump one of the topics.

Anyway, HP Envys don't have SpeedStep in BIOS, I forget the HP BIOS, but check C1E or EIST and see if those are enabled? If you don't see either, I would do a system restore from the recovery partition (or install Windows from scratch), if it still persists, contact HP directly.
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post #3 of 7
if after 5mins of running at 3ghz and the temps reaches 75'C, then maybe its reducing clock drastically for a reason?
post #4 of 7
Thread Starter 
Sorry about the double post, wasn't sure if my initial thread was in the right section. I saw these temps previously and never had any of the problems I am experiencing now. I have been trying to find a prog., like everest to maintain the multiplier but no avail.

75c doesn't seem to drastic of a temperature for an i7...
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post #5 of 7
double post ...
post #6 of 7
Since the CPU isn't the limiting factor when you play video games, I suggest you use a program like ThrottleStop to set your multiplier to 10~12 so you won't have heat or throttling issues. Feel free to play around and set it higher!
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HP ENVY 14
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post #7 of 7
Envy 14's are known to overheat, specially using an i7 840QM. What monitoring software are you using because I can assure you the CPU is certainly not at 75c
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