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RMA Arrived Today - Should I send it back? - Page 5

post #41 of 62
Thank god my first build went without the need for RMA, I think I'm going to be sick .............
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post #42 of 62
My last RMA was pretty Good, Drop off the board directly at the RMA Center in Markham (Ontario Canada), the next morning they where calling me and sending me email to let me know the board was ready to pick up.... After asking they even send it back to me by mail. It was a P5Q "Green" in september this years
post #43 of 62
Thread Starter 
ASUS sent me a pre-paid shipping label, FEDEX Ground...I'm okay with that, at least I'm not out anything on the return-

Another email from ASUS essentially said:

'that they were are out of stock for my model, for this reason they are sending the regular RMA document so I can send in my motherboard for warranty service.

I'm guessing that they didn't have another Maximus II Formula to cross-ship me-
Edited by cr1 - 2/23/11 at 7:55pm
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THE PHOENIX
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post #44 of 62
U should tell them to give you another model of the same value, And that you would like to get the new board by UPS overnight.
post #45 of 62
Thread Starter 
That's a good idea....
THE PHOENIX
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Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
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Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
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WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
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Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
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Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
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THE PHOENIX
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Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
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Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
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post #46 of 62
u should not be penalized because they can't do theyre job correctly.
post #47 of 62
Thread Starter 
I just got off of the phone with ASUS, they said not to send-in the board for repair, but will call me today when they locate another board (they didn't want to say new, but that's what they inferred), or they will find a suitable replacement...

I'm getting a good feeling about ASUS!

Stay posted-
THE PHOENIX
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Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
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WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
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Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
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THE PHOENIX
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Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
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Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
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post #48 of 62
Fortunately for me, I had never had that use the RMA for any of the components that I bought.
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post #49 of 62
Thread Starter 
I spoke with ASUS today, they found a Maximus II Formula-

Supervisor said it would work perfectly, and not look like the one in the photo's-

I sent them the Fedex Tracking # ... they're cross-shipping it-

(fingers-crossed)
THE PHOENIX
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CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
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Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
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Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
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THE PHOENIX
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CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
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post #50 of 62
Does the motherboard work?

The picture of the pins look fine to me, it's too unclear for me to tell if anything is bent. So what a screw isn't screwed in? That would take only 10 seconds to fix (in fact you're better off replacing the thermal paste/tape because every manufacturer sucks at putting it on). Lastly, who cares if it's warped a little bit. In no way does this affect the quality or performance of the motherboard. Once you screw it in to the case it would be fine.
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FreeNAS
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Beast
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Alura :)
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5 x 8TB Seagate IronWolf Pro in ZF2 Array CoolerMaster Hyper 212 Evo FreeNAS 11 EVGA SuperNOVA G2 550W Gold 
Case
Fractal Design Node 804 
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i7 4790k Asus Z97 Pro WIFI-AC Sapphire Nitro Radeon R9 Fury Tri-X OC+  G.Skill 4 x 8GB F3-2133C9D-16GXH 
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2 x Intel 730 480GB SSD in RAID 0 Asus DRW-24B1ST/BLK/B/AS Noctua NH-D15 Winblows 10 Pro x64 
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Pixio PX277 Logitech G510 Seasonic SS-660XP2 Fractal Design R4 Blackout 
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Logitech G500 Xtrac Ripper 
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i5 2500k Asus P8Z68-V Pro MSI R7970 Lightning BE 2 x 4GB G.Skill Ripjaws 2133mhz 
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