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hp dv9000 recall.

post #1 of 13
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so im looking at a friends dv9815nr currently posting from it actually. but it will randomly shut off. anyone know about a recall on these. apparently an issue with the nvidia card substrate overheating and causing damage to the main board. if this is so is it still possible to get it repaired or replaced. for them as well as me id like an answer. i might end up with the laptop or buy it if they get a new one. or they may get it replaced/repaired if thats still possible.

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post #2 of 13
It's pretty common, google nvidia defect.
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post #3 of 13
I had a client bring one in with that same problem. We contacted HP and they told us we were SOL as the recall was only for a year or some BS. They wanted to charge us some really expensive price for them to replace the mobo.. it was cheaper to buy a new laptop at their price. Being that we couldn't find a decently priced mobo they bought a new laptop. HP dropped the ball.
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post #4 of 13
Yes and whatever you do, don't download the bios 'update' for the defective comp. it just runs the fan at 100% hoping to push the inevtiable death outside of warranty.
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post #5 of 13
no recall for the dv9000/60000 there was a limited service enhancement for some models which added on an extra year warranty for certain issues. there is a lawsuit aganist nvidia though. http://www.nvidiasettlement.com/

which could result in a replacement notebook if it qualifies
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post #6 of 13
Quote:
Originally Posted by SniperXX View Post
I had a client bring one in with that same problem. We contacted HP and they told us we were SOL as the recall was only for a year or some BS. They wanted to charge us some really expensive price for them to replace the mobo.. it was cheaper to buy a new laptop at their price. Being that we couldn't find a decently priced mobo they bought a new laptop. HP dropped the ball.
nice to see you know that it wasn't just hp, but dell acer apple, plus more. many companies that used that particular manufacturing process for those gpu's
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post #7 of 13
Hit it with a heat gun.
 
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post #8 of 13
I ownED a dv9000. Get rid of it IMMEDIATELY. There is no heatsink for the CPU and temps get up to 200 degrees. My laptop started smoking, amd that was the end of it. If you keep it, buy a laptop heat spreader.
When I tore the laptop apart, I took out the CPU and there's a serious BURN on the chip. The CPU sunk in, and the thermal Paste bonded to it. Can't get it out with acetone, isopropyl, or anything else.
    
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post #9 of 13
we have been re-flowing them and replacing the thermal pads with copper slugs kocks down the temps BIG TIME!
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post #10 of 13
www.nvidiasettlement.com
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