Overclock.net › Forums › Graphics Cards › AMD/ATI › Not enjoying my recent RMA
New Posts  All Forums:Forum Nav:

Not enjoying my recent RMA - Page 3

post #21 of 78
Thread Starter 
I called again, really dissappointed in their customer support.

"We really only care that your product works."

You really don't care about your customer's satisfaction, really?
Hopefully I'm able to talk to the manager, Ryan, tomorrow.

I'll update again around 4:00 EST Tomorrow.
    
CPUGraphicsGraphicsRAM
Intel i7 3630QM HD 7970M HD 7970M 2x4GB 1333MHz 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 256GB mSata Seagate Momentus 750GB Western Digital Scorpio Blue 500GB DVD Burner 
OSMonitorMonitorKeyboard
Windows 7 64-Bit Ultimate 17.3" 1920x1080 Matte Screen Auria 27" 2560x1440 Back-lit Clevo Keyboard 
Power
330 Watt Power *BRICK*! 
  hide details  
Reply
    
CPUGraphicsGraphicsRAM
Intel i7 3630QM HD 7970M HD 7970M 2x4GB 1333MHz 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 256GB mSata Seagate Momentus 750GB Western Digital Scorpio Blue 500GB DVD Burner 
OSMonitorMonitorKeyboard
Windows 7 64-Bit Ultimate 17.3" 1920x1080 Matte Screen Auria 27" 2560x1440 Back-lit Clevo Keyboard 
Power
330 Watt Power *BRICK*! 
  hide details  
Reply
post #22 of 78
Andrew Ryan?
pron.
(13 items)
 
  
CPUMotherboardRAMHard Drive
Pentium 4 520. Asus P5QPL-AM. 1x2gB Corsair XMS2. 1xWD 320gB IDE. 
Optical DriveOSMonitorKeyboard
HP 1270i. Windows Vista Ultimate 32bit. LG 710E 17'' CRT Monitor. IBM Kb-0225 Crap! 
PowerCaseMouseMouse Pad
Stock Thermalmaster 420w. Cooler Master Elite 334. Razer Abyssus Mirror Special Edition. 3M Precise Mousing Surface. 
  hide details  
Reply
pron.
(13 items)
 
  
CPUMotherboardRAMHard Drive
Pentium 4 520. Asus P5QPL-AM. 1x2gB Corsair XMS2. 1xWD 320gB IDE. 
Optical DriveOSMonitorKeyboard
HP 1270i. Windows Vista Ultimate 32bit. LG 710E 17'' CRT Monitor. IBM Kb-0225 Crap! 
PowerCaseMouseMouse Pad
Stock Thermalmaster 420w. Cooler Master Elite 334. Razer Abyssus Mirror Special Edition. 3M Precise Mousing Surface. 
  hide details  
Reply
post #23 of 78
That's strange. I thought they had to give you an identical card? I'd be really pissed.

Hope it all sorts out.
AiryBox
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 3770k Gigabyte GA-Z77X-UD5H Sapphire 7950 Vapor-X Corsair Vengeance 8GB 
Hard DriveHard DriveCoolingOS
Hitachi Desktar 7200RPM 1TB Samsung 830 128GB Corsair H100i W10 Pro 
MonitorKeyboardPowerCase
BenQ 24" Qpad Mk-50 Cherry MX Red CM V700 NZXT H440 
  hide details  
Reply
AiryBox
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 3770k Gigabyte GA-Z77X-UD5H Sapphire 7950 Vapor-X Corsair Vengeance 8GB 
Hard DriveHard DriveCoolingOS
Hitachi Desktar 7200RPM 1TB Samsung 830 128GB Corsair H100i W10 Pro 
MonitorKeyboardPowerCase
BenQ 24" Qpad Mk-50 Cherry MX Red CM V700 NZXT H440 
  hide details  
Reply
post #24 of 78
Thread Starter 
Quote:
Originally Posted by Gothiq View Post
Andrew Ryan?
Whoever Extention 111 is. lol

@ Stefy:

If they deem it equal they can send you another card.
Hell, they could send me a Nvidia card if I sent in an ATI card, their choice.
    
CPUGraphicsGraphicsRAM
Intel i7 3630QM HD 7970M HD 7970M 2x4GB 1333MHz 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 256GB mSata Seagate Momentus 750GB Western Digital Scorpio Blue 500GB DVD Burner 
OSMonitorMonitorKeyboard
Windows 7 64-Bit Ultimate 17.3" 1920x1080 Matte Screen Auria 27" 2560x1440 Back-lit Clevo Keyboard 
Power
330 Watt Power *BRICK*! 
  hide details  
Reply
    
CPUGraphicsGraphicsRAM
Intel i7 3630QM HD 7970M HD 7970M 2x4GB 1333MHz 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 256GB mSata Seagate Momentus 750GB Western Digital Scorpio Blue 500GB DVD Burner 
OSMonitorMonitorKeyboard
Windows 7 64-Bit Ultimate 17.3" 1920x1080 Matte Screen Auria 27" 2560x1440 Back-lit Clevo Keyboard 
Power
330 Watt Power *BRICK*! 
  hide details  
Reply
post #25 of 78
I think you got to work on what equal means. Things like 50$ less and no back plate and not able to fit onto your cooling solution mean its not equal. Voltage, power regulation, build quality and clock-ability will help to, but they and the BBB will probably not care about them. Call them again and stress that they sent you a card that is not equivalent and you expect them to make it right or you will take it to the BBB.
 
Folding for coinz
(14 items)
 
 
CPUMotherboardGraphicsRAM
i7 3930K EVGA Z79 Dark Asus HD7850 samsung 
Hard DriveOptical DriveCoolingOS
Team XS3 SSD Got one Noctua u140 Have one too. Win7 for now 
MonitorKeyboardPowerCase
Acer p234w Mechanical Today its a Fractal Fractal Arc XL 
MouseMouse PadAudioOther
1 or 2 of them Cherry Some speekers Logitech 800 bluetooth/RF headset 
CPUMotherboardGraphicsRAM
xeon 1230 v3 Asrock Z87e itx powercolor r9 290 Changes like socks 
Hard DriveOptical DriveCoolingOS
m500 ssd no! ah, soon Vista Home Prem 
MonitorKeyboardPowerCase
no keycool LED Rosewill 500w passive Bitpenix phenom 
MouseMouse Pad
no tesoro 
  hide details  
Reply
 
Folding for coinz
(14 items)
 
 
CPUMotherboardGraphicsRAM
i7 3930K EVGA Z79 Dark Asus HD7850 samsung 
Hard DriveOptical DriveCoolingOS
Team XS3 SSD Got one Noctua u140 Have one too. Win7 for now 
MonitorKeyboardPowerCase
Acer p234w Mechanical Today its a Fractal Fractal Arc XL 
MouseMouse PadAudioOther
1 or 2 of them Cherry Some speekers Logitech 800 bluetooth/RF headset 
CPUMotherboardGraphicsRAM
xeon 1230 v3 Asrock Z87e itx powercolor r9 290 Changes like socks 
Hard DriveOptical DriveCoolingOS
m500 ssd no! ah, soon Vista Home Prem 
MonitorKeyboardPowerCase
no keycool LED Rosewill 500w passive Bitpenix phenom 
MouseMouse Pad
no tesoro 
  hide details  
Reply
post #26 of 78
At least you got a card in good shape. Visiontek sent me a card with a bent bracket and pre-installed dust-bunnies on a RMA. Thankfully it still works so I've never had to talk to them again...
Edited by d0gr0ck - 2/25/11 at 4:04am
Room Heater
(15 items)
 
  
CPUMotherboardGraphicsRAM
Q9550 ASUS P5E3 Deluxe/WiFi-AP@n Radeon 6950 unlock 2x2GB & 2x1GB Patriot Viper Fin DDR3 
Hard DriveOptical DriveCoolingOS
A-DATA S599 64GB + JBOD LG Super-Multi DVD-RW Apogee XT rev. 1 Win7 Pro 64Bit 
MonitorKeyboardPowerCase
LG Flatron 22" MS Digital Media Pro Corsair TX 850 HAF 932 
MouseAudio
Wired MS Laser Mouse 6000 Xonar D2X 
  hide details  
Reply
Room Heater
(15 items)
 
  
CPUMotherboardGraphicsRAM
Q9550 ASUS P5E3 Deluxe/WiFi-AP@n Radeon 6950 unlock 2x2GB & 2x1GB Patriot Viper Fin DDR3 
Hard DriveOptical DriveCoolingOS
A-DATA S599 64GB + JBOD LG Super-Multi DVD-RW Apogee XT rev. 1 Win7 Pro 64Bit 
MonitorKeyboardPowerCase
LG Flatron 22" MS Digital Media Pro Corsair TX 850 HAF 932 
MouseAudio
Wired MS Laser Mouse 6000 Xonar D2X 
  hide details  
Reply
post #27 of 78
Thread Starter 
Quote:
Originally Posted by d0gr0ck View Post
At least you got a card in good shape. Visiontek sent me a card with a bent bracket and pre-installed dust-bunnies on a RMA. Thankfully it still works so I've never had to talk to them again...
Only thing that was bad with my RMA card was the amount of thermal compound they used. There's no reason to use that much; it was actually insulating the heat on the gpu.

A bent bracket is kinda bad, but I guess they aren't worried about it since it doesn't affect the performance of the card.

I think I'll be a fan of Asus/EVGA for a while.
    
CPUGraphicsGraphicsRAM
Intel i7 3630QM HD 7970M HD 7970M 2x4GB 1333MHz 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 256GB mSata Seagate Momentus 750GB Western Digital Scorpio Blue 500GB DVD Burner 
OSMonitorMonitorKeyboard
Windows 7 64-Bit Ultimate 17.3" 1920x1080 Matte Screen Auria 27" 2560x1440 Back-lit Clevo Keyboard 
Power
330 Watt Power *BRICK*! 
  hide details  
Reply
    
CPUGraphicsGraphicsRAM
Intel i7 3630QM HD 7970M HD 7970M 2x4GB 1333MHz 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 256GB mSata Seagate Momentus 750GB Western Digital Scorpio Blue 500GB DVD Burner 
OSMonitorMonitorKeyboard
Windows 7 64-Bit Ultimate 17.3" 1920x1080 Matte Screen Auria 27" 2560x1440 Back-lit Clevo Keyboard 
Power
330 Watt Power *BRICK*! 
  hide details  
Reply
post #28 of 78
Evga it should be. In my eyes Asus and PNY are the most expensive with BFG trailing.

I remember last year, i told some people that XFX isn't good anymore and so is inno3d, and i got some really good fanboy banging.
pron.
(13 items)
 
  
CPUMotherboardRAMHard Drive
Pentium 4 520. Asus P5QPL-AM. 1x2gB Corsair XMS2. 1xWD 320gB IDE. 
Optical DriveOSMonitorKeyboard
HP 1270i. Windows Vista Ultimate 32bit. LG 710E 17'' CRT Monitor. IBM Kb-0225 Crap! 
PowerCaseMouseMouse Pad
Stock Thermalmaster 420w. Cooler Master Elite 334. Razer Abyssus Mirror Special Edition. 3M Precise Mousing Surface. 
  hide details  
Reply
pron.
(13 items)
 
  
CPUMotherboardRAMHard Drive
Pentium 4 520. Asus P5QPL-AM. 1x2gB Corsair XMS2. 1xWD 320gB IDE. 
Optical DriveOSMonitorKeyboard
HP 1270i. Windows Vista Ultimate 32bit. LG 710E 17'' CRT Monitor. IBM Kb-0225 Crap! 
PowerCaseMouseMouse Pad
Stock Thermalmaster 420w. Cooler Master Elite 334. Razer Abyssus Mirror Special Edition. 3M Precise Mousing Surface. 
  hide details  
Reply
post #29 of 78
typical XFX crappy rma story. sorry op for you ill experience. One of the reasons I left ATI (yes, I still call em ATI ) is that many companies make non-reference design cards. Is the AMD design that bad or too expensive ???. With Nvidia, the majority of the highend cards are still reference except for maybe a couple of companies that go out on that non-reference tangent (here's looking at you Gigabyte ). I love water cooling, and the majority of the "full cover" blocks are for reference designs. Yeah, yeah, you can always go uni block on your gpu but it aint as sexy . Another peeve w/ ATI cards is that reference cards tend to hold their resale value quite good, where its cool for the seller but not so great for a buyer looking for an inexpensive preowned card. my
post #30 of 78
Quote:
Originally Posted by Gothiq View Post
Evga it should be. In my eyes Asus and PNY are the most expensive with BFG trailing.

I remember last year, i told some people that XFX isn't good anymore and so is inno3d, and i got some really good fanboy banging.
Well you might wanna get with the times he has a ati card evga does not make any ati lol. Asus has great warranty better then evga in some sorts sence you get 3 years no matter who owns the card and iv sent back 2 ref 5870s and always got a ref back.
SABERWOLF
(18 items)
 
XEON-WOLF
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6800K MSI X99A GAMING PRO CARBON EVGA GTX 1080 FTW Hydro Copper G.SKILL TridentZ Series 
Hard DriveCoolingCoolingCooling
Samsung EVO 850 500 EK-SBAY Dual DDC 3.2 PWM Serial Alphacool NexXxoS ST30 Full Copper Radiator 360 Hardware Labs Black Ice SR2 Multiport Black Car... 
CoolingCoolingOSMonitor
EK-CoolStream RAD XTC 420 koolance 380i Windows 10 Pro ASUS VW246H Black 24" 2ms 
PowerCaseMouseAudio
SeaSonic M12D SS-850 850W  Thermaltake core x71 CM Storm Sentinel Advance II Corsair Void 
CPUMotherboardGraphicsRAM
X5675@4400 1.344 ASUS P6X58D-E XfX RX480 RS F3-12800CL7T-6GBPI 6-7-6-21 1T 
RAMHard DriveHard DriveHard Drive
F3-12800CL9S-4GBRL WDC WD1001FALS-00J7B1 ST31000340AS WDC WD7500AAKS-00RBA0 
Hard DriveOptical DriveCoolingOS
Hitachi HDS723020BLA642 ihas 624-A SilverStone Heligon HE01 windows 10 64 Pro 
MonitorPowerCase
Vizio 42inch lcd tv CORSAIR CMPSU-950TX Modded Rocketfish 
  hide details  
Reply
SABERWOLF
(18 items)
 
XEON-WOLF
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6800K MSI X99A GAMING PRO CARBON EVGA GTX 1080 FTW Hydro Copper G.SKILL TridentZ Series 
Hard DriveCoolingCoolingCooling
Samsung EVO 850 500 EK-SBAY Dual DDC 3.2 PWM Serial Alphacool NexXxoS ST30 Full Copper Radiator 360 Hardware Labs Black Ice SR2 Multiport Black Car... 
CoolingCoolingOSMonitor
EK-CoolStream RAD XTC 420 koolance 380i Windows 10 Pro ASUS VW246H Black 24" 2ms 
PowerCaseMouseAudio
SeaSonic M12D SS-850 850W  Thermaltake core x71 CM Storm Sentinel Advance II Corsair Void 
CPUMotherboardGraphicsRAM
X5675@4400 1.344 ASUS P6X58D-E XfX RX480 RS F3-12800CL7T-6GBPI 6-7-6-21 1T 
RAMHard DriveHard DriveHard Drive
F3-12800CL9S-4GBRL WDC WD1001FALS-00J7B1 ST31000340AS WDC WD7500AAKS-00RBA0 
Hard DriveOptical DriveCoolingOS
Hitachi HDS723020BLA642 ihas 624-A SilverStone Heligon HE01 windows 10 64 Pro 
MonitorPowerCase
Vizio 42inch lcd tv CORSAIR CMPSU-950TX Modded Rocketfish 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: AMD/ATI
Overclock.net › Forums › Graphics Cards › AMD/ATI › Not enjoying my recent RMA