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CoolerMaster eRMA question

post #1 of 2
Thread Starter 
I am confused to what happened with the erma.
I filled it out monday morning and didn't hear anything back from them.
Today I check it again and it says closed?
I opened up an erma for them to send me a replacement for my front panel because it shorts out when i plug anything in to the USB...

Any advise on what I should do?
post #2 of 2
Quote:
Originally Posted by RaCeR123 View Post
I am confused to what happened with the erma.
I filled it out monday morning and didn't hear anything back from them.
Today I check it again and it says closed?
I opened up an erma for them to send me a replacement for my front panel because it shorts out when i plug anything in to the USB...

Any advise on what I should do?
YES! Call Cooler Master Customer Service or Technical Support and voice out your scenario and ask them that they push that ERma up and also ask them to eventually giving you a shipping tracking number. Then you monitor the progress of this, if you don't see movement call them back - rinse and repeat.
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