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Is MSI a good brand? - Page 2

post #11 of 57
My only experience with msi rma is my motherboard rma, i sent them an email telling them i would like to rma it (and why i wanted to) and got an email back with an rma number no questions asked. The turn around was about a week to week and a half, it was smooth and didnt run into any hassles.
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post #12 of 57
MSI products are goods, RMA service... what RMA service?
    
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post #13 of 57
From my experience, I love the products they make (except motherboards maybe); except I don't like their warranty policies, and I hear they don't acknowledge mail-in rebates
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post #14 of 57
Msi is a great company.

Serial based rma.

Unquestionably(grammar?) replaced my 2 gtx 470s even thougth they were perfectly fine.

Replaced my gd80 when I broke it benching.

All no questions asked.
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post #15 of 57
Thread Starter 
Quote:
Originally Posted by 2010rig;12504819 
If you're going to install an after market cooler, why not just get the TF2 right off the bat?
http://www.newegg.com/Product/Product.aspx?Item=N82E16814127564&cm_re=MSI_GTX_570-_-14-127-564-_-Product

Its $80 more expensive and I don't get free 4GB of laptop memory or a 16GB flash drive. With the $280 card, I get either of those tree.
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post #16 of 57
MSI's graphics cards are pretty damn good. I owned the original Twin Frozr card (GTX 275) and it was a beast performer and the cooler worked wonders. Now here I am on my GTX 560 with the TFII design; it's crazy how cool this thing stays overvolted and overclocked. It's warmer than "room temperature" (I believe it's defined as 72F?) right now, and the thing only got to 66C in Crysis.

I can't say the same about their motherboards, however. I've heard of people getting enthusiastic, overclocking and whatnot, and MSI is definitely a brand that comes up often for faults (and exploding boards!). Then again, that shouldn't be made as a generalization.
post #17 of 57
Having RMA'd 2 items through MSI now, I've found them to be very fast. It's taken them 3-4 business days each time from the day my package arrived at their HQ to the day they shipped out a replacement.

It's been surprisingly easy to get in touch with their CSRs as well. Honestly, I don't recall ever having to wait on hold to get through.

No complaints so far.
post #18 of 57
yes...its a good company. thier rma department is pretty good. did a couple motherboard for customer due to vrm problems and it was no question ask pretty much and it took like 4 days to get the board back. i say thats pretty good in my book. =)
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post #19 of 57
MSI products are alittle better then average if you ask me. I've had 3 of there mobos and a couple video cards. My friend has a pair of there laptops. And we never had problems. How ever they arent great oc'er and there 3rd party coolers are Yukk!
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post #20 of 57
I've had good luck with MSI every time I've dealt with them. Have owned multiple gpus and motherboards from them, all good products.
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