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[CNet] T-Mobile earnings fall as customers depart

post #1 of 39
Thread Starter 
Quote:

A first-ever loss in customers for T-Mobile USA took its toll on sales and earnings during the fourth quarter.

For the quarter ended December 31, the mobile carrier suffered a total loss of 23,000 subscribers, compared with gains of 137,000 in the third quarter and 371,000 in 2009's final quarter. The churn rate measuring the overall customer exits rose to 3.6 percent in the quarter, up from 3.3 percent a year ago.

The exodus of subscribers pushed down fourth-quarter earnings to $268 million, down from $306 million in the prior year's quarter. Sales inched down to $5.36 billion, a drop of around 1 percent from $5.41 billion a year ago. For 2010 as a whole, T-Mobile saw its earnings dip to $1.3 billion from $1.4 billion and sales fall to $21.3 billion from $21.5 billion.

Source

wave2.gif Bye bye T-Mobile!
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post #2 of 39
Damn. My bill better not go up...
post #3 of 39
Thread Starter 
Quote:
Originally Posted by EfemaN;12524860 
Damn. My bill better not go up...

Suspect the worse...
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post #4 of 39
so a 1% drop means theyll go "bye bye"

rofl....they have the best prices, their not going anywhere
post #5 of 39
Yeah I'm thinking about hopping ship soon. I just don't get 3g in any of the 4 cities where i spend 90% of my time. And while that wasn't a problem when i had my BB with my nexus one the speeds are just terrible. I will say that when I am in Phoenix I get amazing speed on the hspa network. Also the Moto Atrix looks sweet
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post #6 of 39
i like t-mobile:(
    
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post #7 of 39
I've been with t-mobile for over 10 years and they are the best. Best price, best CS and have never had a signal issue.

FYI- If you call up and sweet talk the women on the phone, they'll basically give you anything you want within reason. I get 2 full upgrades every sixmonths to a year instead of the 2 year wait.
    
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post #8 of 39
T-Mobile is awesome. im still using like 30GB month and they dont give a damn.
post #9 of 39
Quote:
Originally Posted by Xinoxide;12525922 
T-Mobile is awesome. im still using like 30GB month and they dont give a damn.

It would be impossible for me to do that lol. I wish i had speeds like that. I get 20kbps down IF im lucky its usually like 5kbps
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post #10 of 39
Quote:
Originally Posted by Rayzer76;12525915 
FYI- If you call up and sweet talk the women on the phone, they'll basically give you anything you want within reason.

That's true for any phone based customer service. Dem women are lonely frown.gif
    
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