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interesting problem

post #1 of 5
Thread Starter 
so my mom is having a small problem with her computer setup. she is using a pc i built for her and works from home by using a client that connects to her computer at work and opens in a windows and just covers the desktop BUT i cant seem to get the client to cover both of her screens, the client is running xp sp3 and lists all of the pc hardware at work... is their any way to get the client to go across both screens? it would make it easier for her to work at home when she cant go into work so any help is MUCH appreciated!
intel-a-thon
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Intel 730 Series NZXT Kraken X61 Windows 10 Acer K272HULbmiidp 
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intel-a-thon
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 5820k Gigabyte x99-UD4- CF Powercolor R9 290 4x4GB G. Skill 
Hard DriveCoolingOSMonitor
Intel 730 Series NZXT Kraken X61 Windows 10 Acer K272HULbmiidp 
MonitorKeyboardPowerCase
2x asus 21.5" Varmilo VA87MD Corsair RM850 Corsair Air 540 
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post #2 of 5
Are you using citrix desktop by chance?
post #3 of 5
Thread Starter 
i believe it is citrix, not sure how to tell because in order to setup i just started and installer and the next thing it asked was for her login and password
intel-a-thon
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 5820k Gigabyte x99-UD4- CF Powercolor R9 290 4x4GB G. Skill 
Hard DriveCoolingOSMonitor
Intel 730 Series NZXT Kraken X61 Windows 10 Acer K272HULbmiidp 
MonitorKeyboardPowerCase
2x asus 21.5" Varmilo VA87MD Corsair RM850 Corsair Air 540 
MouseMouse Pad
Func MS-1 Roccat Taito 
  hide details  
Reply
intel-a-thon
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 5820k Gigabyte x99-UD4- CF Powercolor R9 290 4x4GB G. Skill 
Hard DriveCoolingOSMonitor
Intel 730 Series NZXT Kraken X61 Windows 10 Acer K272HULbmiidp 
MonitorKeyboardPowerCase
2x asus 21.5" Varmilo VA87MD Corsair RM850 Corsair Air 540 
MouseMouse Pad
Func MS-1 Roccat Taito 
  hide details  
Reply
post #4 of 5
Thread Starter 
some more information on the problem... it just wont let me change the resolution bigger than 1 screen, any way to force it? its running xp and i tried changing the resolution and doing advanced
intel-a-thon
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 5820k Gigabyte x99-UD4- CF Powercolor R9 290 4x4GB G. Skill 
Hard DriveCoolingOSMonitor
Intel 730 Series NZXT Kraken X61 Windows 10 Acer K272HULbmiidp 
MonitorKeyboardPowerCase
2x asus 21.5" Varmilo VA87MD Corsair RM850 Corsair Air 540 
MouseMouse Pad
Func MS-1 Roccat Taito 
  hide details  
Reply
intel-a-thon
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 5820k Gigabyte x99-UD4- CF Powercolor R9 290 4x4GB G. Skill 
Hard DriveCoolingOSMonitor
Intel 730 Series NZXT Kraken X61 Windows 10 Acer K272HULbmiidp 
MonitorKeyboardPowerCase
2x asus 21.5" Varmilo VA87MD Corsair RM850 Corsair Air 540 
MouseMouse Pad
Func MS-1 Roccat Taito 
  hide details  
Reply
post #5 of 5
I think that you would have to be an admin to get into the citrix control panel. There is a program called splitview that may or may not be what you're looking for. You would more than likely need local admin rights on the machine, so not sure if that would be possible.
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