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Samsung Captivate not connecting to PC

post #1 of 4
Thread Starter 
I used to be able to connect my phone to my PC and and use it as mass storage and everything. However now I try connecting, and it just says that the device is malfunctioning and it couldn't install the drivers. I installed all of them, and Kies, but it won't recognize anything. I've tried all but doing a factory restore, which I was hoping to avoid. Anyone else have this issue?
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Green Dragon
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post #2 of 4
You're not the only one that is experiencing this issue. I know someone else was talking about having problems with connecting their Captivate to the Kies software on this forum.
post #3 of 4
Thread Starter 
It worked before I installed Kies, though. Then I installed it and it stopped working like a month later. Now when I connect, nothing happens at all. It will charge, but nothing else.
Green Dragon
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Green Dragon
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RAMHard DriveHard DriveCooling
12GB (3x4) Samsung 2133 Mhz Sandisk SSD 500GB Samsung Spinpoint F3 Corsair H100 
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post #4 of 4
Thread Starter 
Found the problem...I think the car charger I bought broke one of the data pins off, because I tried another Captivate and it worked fine.
Green Dragon
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Intel Core i7 3930K ASrock Extreme4 X79 LGA 2011 EVGA GTX 780 6GB EVGA GTX 780 6GB 
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12GB (3x4) Samsung 2133 Mhz Sandisk SSD 500GB Samsung Spinpoint F3 Corsair H100 
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Windows 10 Professional 64-bit Acer G7 G237HLbi Acer G7 G237HLbi Acer G7 G237HLbi 
KeyboardPowerCaseMouse
Razer Black Widow Chroma Corsair HX 750 Lancool K62 Dragonlord Razer taipan 
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Green Dragon
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CPUMotherboardGraphicsGraphics
Intel Core i7 3930K ASrock Extreme4 X79 LGA 2011 EVGA GTX 780 6GB EVGA GTX 780 6GB 
RAMHard DriveHard DriveCooling
12GB (3x4) Samsung 2133 Mhz Sandisk SSD 500GB Samsung Spinpoint F3 Corsair H100 
OSMonitorMonitorMonitor
Windows 10 Professional 64-bit Acer G7 G237HLbi Acer G7 G237HLbi Acer G7 G237HLbi 
KeyboardPowerCaseMouse
Razer Black Widow Chroma Corsair HX 750 Lancool K62 Dragonlord Razer taipan 
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