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my xspc rasa 750 pump just died. help!

post #1 of 40
Thread Starter 
I haven't even had this pump for 2 months yet and its dead already. Computer just shut down and I didn't know what was going on. I tried powering it back up again and then it shut off. I waited a few minutes and turned it back on and jumped into the bios real fast and checked out the temp monitoring and my cpu was at 115c

I then noticed the pump wasnt working and my hoses were dry. I pulled my system on to my work desk and unplugged everything but the pump from the psu and shorted it out to see if it was working and I can't get it to come on. I have swapped out the molex power plug with another one to see if it would work or not and still nothing. It's safe to say this thing is already dead. How often does this sort of thing happen. I can't believe it died in less than 2 months.

On top of that, I can't seem to find any clear warranty on xspc's site for this sort of thing. If anyone can point me in the right direction I would appreciate it greatly.

This is very disheartening and upsetting. I have to use the stock intel cpu cooler....*shudder*
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post #2 of 40
Quote:
Originally Posted by lynxxyarly View Post
I haven't even had this pump for 2 months yet and its dead already. Computer just shut down and I didn't know what was going on. I tried powering it back up again and then it shut off. I waited a few minutes and turned it back on and jumped into the bios real fast and checked out the temp monitoring and my cpu was at 115c

I then noticed the pump wasnt working and my hoses were dry. I pulled my system on to my work desk and unplugged everything but the pump from the psu and shorted it out to see if it was working and I can't get it to come on. I have swapped out the molex power plug with another one to see if it would work or not and still nothing. It's safe to say this thing is already dead. How often does this sort of thing happen. I can't believe it died in less than 2 months.

On top of that, I can't seem to find any clear warranty on xspc's site for this sort of thing. If anyone can point me in the right direction I would appreciate it greatly.

This is very disheartening and upsetting. I have to use the stock intel cpu cooler....*shudder*
"I then noticed the pump wasnt working and my hoses were dry"
What do you mean when you say the hoses were dry?
    
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post #3 of 40
no water running thru the pump while pumping = pump death
    
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post #4 of 40
Thread Starter 
Quote:
Originally Posted by microman View Post
"I then noticed the pump wasnt working and my hoses were dry"
What do you mean when you say the hoses were dry?
There wasnt any water in the hoses, running from the rad to the cpu. It was the first sign that made me get a light and look at the pump and see that it wasn't even pumping any water.

I can't find *any* warranty information on this kit.
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post #5 of 40
Quote:
Originally Posted by lynxxyarly View Post
There wasnt any water in the hoses, running from the rad to the cpu. It was the first sign that made me get a light and look at the pump and see that it wasn't even pumping any water.

I can't find *any* warranty information on this kit.
if you killed your pump why should they replace it?? even if your pump is completely dead all the lines should be totally full.
    
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post #6 of 40
Thread Starter 
Quote:
Originally Posted by microman View Post
if you killed your pump why should they replace it??
How did I kill my pump? It died on its own. The res is still full of water. I'm not sure how you think I could have had anything to do with it.
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post #7 of 40
Did you bleed all the air out of your loop when you put it together? If not, all of the air finally found it's way out of all the blocks and tubing and into your reservoir. If it was a substantial amount of air in your loop, then your pump was probably starved for water.
    
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post #8 of 40
Quote:
Originally Posted by lynxxyarly View Post
How did I kill my pump? It died on its own. The res is still full of water. I'm not sure how you think I could have had anything to do with it.
if the res is full of water then the lines are full of water....
    
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post #9 of 40
Thread Starter 
I have had it running non stop for 2 months now and temps were phenomenal I went through a 24 hour full bleed test/leak test without issue and monitored subsequent water levels for weeks after. No changes in temp or water level. I think I did about as much as anyone could to make sure all the air was gone.

My guess as to the hoses being empty is simply because the water traveled through the hoses and drained into the res after the pump stopped pumping water. Seems logical enough to me. Same concept that allows one to drain their system is being applied here.

The point is, I didn't do anything and was just playing a game when it BSOD'd and then I checked that the pump (which is the pump/res combo that the rasa kit is built upon) was no longer running and I could not hear it. Moved the power plug to a different molex plug to see if it was that power plug messing up and still nothing. XSPCs site is less than helpful for any kind of warranty info. All I see is a 'contact' page to fill in my name and yadda yadda yadda.
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post #10 of 40
Quote:
Originally Posted by microman View Post
if the res is full of water then the lines are full of water....
This.

Sounds like you didn't have enough water in the loop and too much air. Eventually that would kill the pump.
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