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LG plasma 60PS11 HDTV - no video

post #1 of 4
Thread Starter 
My 2 year old LG plasma 60PS11 TV has no video but has sound and the menu button doesn't show the OSD on the screen. CS says either the panel or the circuit boards behind the TV need to be replaced.

I was the last one to use it and while I was waiting for a video file to load from a media box, I left the TV screen on for a few minutes too long, with no video or audio signal. And I think those are what caused the problem but I could be wrong.

What would cause a panel or circuitry board to no longer function?

After some thought, is there a solid basis to make the claim that a media box can do this, say for example, considering that static electricity can build up if they are placed too close to each other?

Now I'm not looking to blame others because I was the last to use it and more than likely I probably did something unknowingly to mess it up, but I am looking to find out whether or not the cause of the damage to the TV is internal or external or both.
Edited by Stealth3si - 2/27/11 at 10:16pm
post #2 of 4
Probably just a defective unit that decided to die on its 2nd year of use, it happens unfortunately with many sets out there. Have the CS rep send over a technician to see what the problem is and if their warranty will cover what is defective on the set.
ASUS G750JW
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ASUS G750JW
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel® Core™ i7-4700HQ Mobile Intel® HM87 NVIDIA® GeForce® GTX 765M with 2GB GDDR5 VRAM 8GB DDR3 1600MHz  
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 256GB SSD 1TB hard drive (5400 rpm) Multiformat DVD±RW/CD-RW drive Stock Cooling 
OSMonitorKeyboardPower
Windows 8.1 17.3” anti-glare FHD LED backlit (1920 x 1080) Onboard 41.0cm x 31.8cm x 1.7-5.0cm, 4.5Kg (8-cell batt... 
CaseMouseMouse PadAudio
ASUS G750JW  Razer Deathadder 2013 XTRAC PADS Ripper Optical Mouse pad Onboard 
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post #3 of 4
Thread Starter 
oh I see. thanks.
post #4 of 4
Thread Starter 
I want to update my situation for you.

I had an LG tech look at it today and he said the panel is fine but something inside the TV needs to be replaced and he didn't mention exactly what needs to be fixed or what happened to it, without a fee.

As for defectiveness, what's the difference between a defect and normal wear and tear, if any? Like, is a defect something that dies unexpectedly whereas normal usage is something that dies because of it's lifespan is over?
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