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XSPC Dual Bay Res Leak! AHH!!

post #1 of 7
Thread Starter 
Ok, I looked like a terrible plumber last night when I finally cleaned my loop and when I got it cleaned and reassembled (with new XSPC res), I had a leak.

The leak is right where the res meets the pump:
I used the XSPC o-ring and fitted it around the BACK of the pump, moved it all the way to the front lip, then slid on the plastic bracket, and tightened it as tight as I could before I felt unsafe turning (don't want to break acrylic). Every time I add water to the res and power on the pump, it start leaking water pretty bad where the pump and the res meet. It won't leak though if water is just sitting there (which is odd to me). Only when I power it on does it start to leak...

To avoid people asking these questions:
-Yes, I used the XSPC o-ring
-It did not appear cracked or rotten
-I tightened it a good amount, the plastic is almost bending, I'm sure this is as safe as I can tighten it...
-I am sure that I fitted the o ring around the back of the pump and then the plastic mounting bracket
-I can't see any cracks in the acrylic

I will have to disassemble the res tonight and take a closer look, but I can't figure out why this leaked...

Thanks,
PM
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post #2 of 7
I'd be willing to bet that somehow the o-ring got pinched, damaged, or improperly seated during the install. I would start look for a replacement o-ring now so that you can be prepared tonight when you tear it back apart.
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post #3 of 7
Thread Starter 
I'm confused... the o ring is on the BACK of the pump, not exposed to the water, so why does it matter?
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post #4 of 7
I am sure you have them, but here are the instructions. The o-ring should not be on the back of the pump. It has to be in the front in the slot formed by the plastic pump housing and the pump. Maybe you didn't put the o-ring in the right spot, and that is why you are leaking. It would make no sense to put the o-ring on the back of the pump, it has to be where the water meets the pump.
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post #5 of 7
Lots of people have a hard time with putting the o-ring correctly on these reservoirs. This wasn't my experience but I just put my O-ring in the slot of the res, then set the pump into the res and tightened screws. Definitely test it outside of the case first now that you know there's an issue.

I did have an issue with my cpu waterblock getting o-ring damage. No clue how it happened, but I emailed XSPC and they were very prompt, sent me a few extra o-rings free of charge in no time
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post #6 of 7
Warranty? send it back? You say "new" so you should be able to just ship it right back.

XSPC is REALLY good about this, I had a issue with my dual bay res and they shipped me out parts before I could get off the phone with them.
post #7 of 7
Thread Starter 
Quote:
Originally Posted by The_Punisher View Post
Lots of people have a hard time with putting the o-ring correctly on these reservoirs. This wasn't my experience but I just put my O-ring in the slot of the res, then set the pump into the res and tightened screws. Definitely test it outside of the case first now that you know there's an issue.

I did have an issue with my cpu waterblock getting o-ring damage. No clue how it happened, but I emailed XSPC and they were very prompt, sent me a few extra o-rings free of charge in no time
This is the way I thought to put it together at first. I did follow the PDF manual from their website... I'm hoping everything is okay when I get home later (take it apart... again). Shoot, not getting home til late tonight either.
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