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Hard Drives not recognized during windows install

post #1 of 6
Thread Starter 
So, I work at a pc repair shop and a clients notebook (Gateway MX 6919)
will recognize the HDD in bios, any HDD I put in it, but when it comes to installing windows, ANY version of windows it refuses to recognize the HDD.
What do I do?
I mean I cant spend eternity on this, I have tried at least 4 known working sata drives.
Thanks, Professor Retard.
The Betrayal
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The Betrayal
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post #2 of 6
The notebook is missing the sata drivers? I think you may need to download the drivers and put them on a flash drive. When you begin installing windows, you have to install the sata drivers from the flash drive. I had a similar issue, but can't remember the exact steps i took.
Master Chieferrr
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Master Chieferrr
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post #3 of 6
Thread Starter 
The website doesn't have the drivers but thanks
The Betrayal
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The Betrayal
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post #4 of 6
Yes it does... I'm not too sure which ones to download exactly for the notebook, i would recommend downloading them all and putting them into a flash drive. During Windows installation, there comes a time when it asks if you need to install 3rd party drivers or something like that. So download this one, its for Vista 64-bit (SATA AHCI) .
This one is for Windows XP 64-bit

Drop them into a flash drive, and just try what i recommended. It worked for my SAS card, and i had a pair of raptors with a similar issue.

Edit: Here is the link for the Gateway drivers for that notebook.
Edited by Stealth2o - 2/28/11 at 5:40pm
Master Chieferrr
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AMD Phenom II 965 - stock clock ASUS M4A87TD EVO GTX 465 - stock clock 8GB Kingston HyperX Genesis 
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Logitech G15 OCZ ModXtreme Pro 600w Cooler Master Centurion 5 Logitech G5 
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Master Chieferrr
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AMD Phenom II 965 - stock clock ASUS M4A87TD EVO GTX 465 - stock clock 8GB Kingston HyperX Genesis 
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146GB SAS Cheetah + 1TB F3 Air Windows 7 Ultimate 64-bit 24" Asus VW246H 1080p 
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Logitech G15 OCZ ModXtreme Pro 600w Cooler Master Centurion 5 Logitech G5 
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post #5 of 6
^what he said
Press F6 when asked for 3rd party drivers
It shouldn't hurt to install all of them if your unsure which ones will work
Oneone Uapo
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Oneone Uapo
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post #6 of 6
Thread Starter 
thanks for the link, gave you some rep
The Betrayal
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CPUMotherboardGraphicsRAM
Sandy Bridge i7 2600K @4.7 Ghz MSI P67A-G45 AMD Powercolor 6950 1gb GSkill Sniper 8gb DDR3 1600 
Hard DriveOptical DriveOSMonitor
Western Digital Black 1.5 TB Plextor PX-L890SA(POS) Windows 7 Ultimate x64/ Windows 8 Milestone 2 NEC EA231WMI 
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Saitek Eclipse II Cougar CMX 700W Rosewill Thor Full Tower Saitek R.A.T. 5 
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The Betrayal
(13 items)
 
  
CPUMotherboardGraphicsRAM
Sandy Bridge i7 2600K @4.7 Ghz MSI P67A-G45 AMD Powercolor 6950 1gb GSkill Sniper 8gb DDR3 1600 
Hard DriveOptical DriveOSMonitor
Western Digital Black 1.5 TB Plextor PX-L890SA(POS) Windows 7 Ultimate x64/ Windows 8 Milestone 2 NEC EA231WMI 
KeyboardPowerCaseMouse
Saitek Eclipse II Cougar CMX 700W Rosewill Thor Full Tower Saitek R.A.T. 5 
  hide details  
Reply
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