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Graphic Card won't boot into BIOS/OS - hd 5970

post #1 of 15
Thread Starter 
Hi folks

Hi guys need urgent help here

Having setup my new watercooling system and the graphic card won't boot, i get a red message on the screen saying ''there is no power connected to the graphics card..''

I have the following setup:

1. 1x single rail 6 pin, 1x single rail 8 pin power supply directly to the card
2. I have not plugged in the fan 4 pin from the air cooler, would this be the issue?
3. I have plugged in both 8 Pin ATX cables to the mobo
4. 24 pin cable is plugged in on the mobo as well

I cant access BIOS so far as it won't start. On the ASUS RIIIE it shows red light indicating a VGA card issue which would be correct at this stage ;-)
I have switched on the PCI-E 16x Lane switches as well (in order to enable the PCI-E cards)

thanks for the speedy reply.

--------------------------------------------------
update...

I have purchased and received a new XFX HD 5970 Black Edition 2GB, since I thought that i have damaged maybe the first HIS HD 5970 card.

The card has never been used, this is the first time i used it, the card is not modified.

I installed the new XFX in the 1st PCI Express slot as pre manual and before I removed the 9800GT from this slot.

I received the same red error message on startup before I can enter BIOS even, like with the HIS.
The message reads that there is no sufficient power plugged in the VGA card, please refer to the quick start guide/settings guide.

The 1000Watt PSU has sufficient power to power even two hd5970 cards so i dont understand why i get this red message on screen and asking to check the power t othe VGA card...

It means that both 5970 dont work in any PCIE slot i plug in, but the 9800GT card does work and the system boots into BIOS, OS, working just fine no BSOD whatsoever.

I assume there is an issue with the Motherboard since both cards with the same model (HD5970) give me the error message and the 9800GT from Gigabyte does work and it worked before also with the older HIS HD 5970 card

The following I have tried:
a different CM 1000Watt PSU
single individual cables from the PSU to VGA card 6 & 8 pin plugs
additional single PCIE 6 & 8 pin cabsle from the PSU
All PCIE slots with all three cards
higher voltage on the PCI with 1.51.. standard voltage in BIOS (not in AUTO mode)
loading default BIOS settings with the 9800GT card and then changing to the hd5970 if its working, but it also failed to boot up
I can see the red light indicating an error on the ASUS board
I changed the PCIE lane switches to on and off to no luck but I have noticed that when it was on first with the 5970 plugged in and then powering on the system and then switching it to off the fans started to increase to maximum and staying there, not sure whether this info helps though.
Lan switches with the 9800GT do work properly, all of them

Remember, before the older HIS card with stock cooler was working on the board! the 9800GT still works though...
I dont get any error message in BIOS or OS nor BSOD when using the Win7 64 Bit OS with the 9800GT indicating an error with the ASUS board

Anyone having the same problem or am i alone, I am desperate guys...? I have two HD5970 cards and both are not working now, any suggestions? BIOS update? any other mobo fix?

Thanks, appreciated...
    
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post #2 of 15
Are you using the 8pin thats directly connected to the PSU or a modular cable? I would make sure the dedicated 8pin that is connected to your PSU should be connected to your mobo and only modular cables should be used on your card.

Try this first before we move onto the next thing.
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post #3 of 15
Thread Starter 
i tried both options, the dedicated single rail 12V 6 and 8 pin connectors yes. in addition the modular cables whir are also single lines. I tested them also with the 9800GT and they work all okay, so we can cross out the cables i believe, before it was working as well without any issues and the older HD5970. might try to swap tomorrow the psu and try the graphics card on an older mobo with pci express slot to test if both cards work fine.. thanks mate
    
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post #4 of 15
That's a good test. Also, lets just rule out any other issues and disconnect any components you don't need, like extra RAM modules and any other hard drive aside from your C. Test to make sure your 5970 is working as well (it should, but lets just make sure nothing went funky during your changes).
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post #5 of 15
You say you don't have the fan hooked up?Have you tried to hook it up?
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post #6 of 15
Thread Starter 
Quote:
Originally Posted by PeaceMaker View Post
That's a good test. Also, lets just rule out any other issues and disconnect any components you don't need, like extra RAM modules and any other hard drive aside from your C. Test to make sure your 5970 is working as well (it should, but lets just make sure nothing went funky during your changes).
apprecuated, thats right, will let you know tomorrow and feels greta someone caring for such a delicate issue ;-) im really fed up with this...lol

i actuall swapped my hdd as i got a new revo drive rev2 which is on a pcie slot but it idd not work either if i had the older hdd connected but will switch off disconnect all unnecessary items as well tomorrow.

to redwoodz, it does not matter nope, whether i use the HIS with waterblock or the XFX with stock fan it gives me an error at the moment. thanks mate
    
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post #7 of 15
You should slow down. You're trying to fix too many things at once and you can't properly isolate the problem. Make one adjustment at a time so you can rule things out until you find the culprit.
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post #8 of 15
EDIT: you stated you have the 8-pin CPU and 24 pin ATX connected,as well as the 2 GPU connectors,but what about the 2 4-pin molex connectors for the PCIe lanes(labeled EZ_PLUG 1 &2 by Asus-just above the first slot the 2nd just below the bottom slot) this is not necassary for a low power GPU-but it is there for a reason Asus states these must be connected for multiple GPU's.
If you do not have this connected-this very well might be your only problem

also make sure you are on the latest bios first.Secondly,you state that you can get into bios with the 9800 but not the 5970.To me it seems like something is not being enabled in bios-maybe some crossfire option as the 5970 is technically a crossfire system.Have you tried to boot with all your GPU's installed-with the monitor hooked up to the 9800 in the primary slot?If you can boot with the 9800 as your main,then get into bios?Beyond a bios setting problem,the other possibility could be a problem with your motherboard?
Edited by Redwoodz - 3/1/11 at 11:54am
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Amelia
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post #9 of 15
Thread Starter 
Quote:
Originally Posted by Redwoodz View Post
EDIT: you stated you have the 8-pin CPU and 24 pin ATX connected,as well as the 2 GPU connectors,but what about the 2 4-pin molex connectors for the PCIe lanes(labeled EZ_PLUG 1 &2 by Asus-just above the first slot the 2nd just below the bottom slot) this is not necassary for a low power GPU-but it is there for a reason Asus states these must be connected for multiple GPU's.
If you do not have this connected-this very well might be your only problem

also make sure you are on the latest bios first.Secondly,you state that you can get into bios with the 9800 but not the 5970.To me it seems like something is not being enabled in bios-maybe some crossfire option as the 5970 is technically a crossfire system.Have you tried to boot with all your GPU's installed-with the monitor hooked up to the 9800 in the primary slot?If you can boot with the 9800 as your main,then get into bios?Beyond a bios setting problem,the other possibility could be a problem with your motherboard?
Thanks mate, there is actually no connection on my gpu card for the C and D labeled EZ Plugs on the mobo to connect.
what i tried so far is just to use the 5970 cards one by one so i did not combine them, means i had the new XFX with the stock fan only connected in the first slot without anythin in the pcie slots else and it would not want to boot, if i take them out of the slot and insert the 9800GT it boots right away.
I am using also two 8 pin CPU connections for the CPU labeled with A, should is use only 2x 4 pin instead? too much power for the CPU?
okay will try your recommendations as you stated and let you know, step by step as well PeaceMaker. thanks
    
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post #10 of 15
Thread Starter 
I have it running now with the stock fans, however I have to put the Nvidia Card on the first PCI Express Slot otherwise the system wont boot no wheter what sequence (even one 5970) is plugged in.

Therefore I asked ASUS for a fix to the problem and awaiting their information, a solution would be that if there is no BIOS fix for it that I could select a PCIE Lane for boot up and then have the other two cards running on 16x speed lanes, which is the easiest solution if there is no BIOS fix.

I consider buying a cheap ATI card supporting the ATI 5900 series driveers so that at least I have the same drivers from the same company installed and dont use two drivers like now...cheers and thanks mate
    
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