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broken pin on a new board, what are the chances?

post #1 of 5
Thread Starter 
well, the title pretty much sums up my question. I have a ASUS R3E for about 3 months now, and only recently I had some problems with my memory not being detected properly. I only installed the CPU once since I got it btw, well twice including today... I originally thought it was a faulty memory slot on the board, but then I decided to reinstall the CPU as some people suggested, and I noticed a pin in the socked doesn't have a tip, which might affect the connection between the CPU and the socket. Anyhow, after reinstalling the CPU, the memory problem disappeared, but doesn't change the fact that 1 pin on the board is broken. I would like to have it RMAed, but not sure what my odds are, as I'm not even sure if it's my fault or not as I didn't check the pins when the board arrived... has anyone had a board with bad pins when it arrived???
post #2 of 5
well the pins are all pushed down slightly when you install the CPU but if there's enough missing it might not connect properly. regardless of whether it was like that when you got it, it does not meet the quality mark it should so an RMA is more than warranted. good luck though
:3
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:3
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by jy360 View Post
well the pins are all pushed down slightly when you install the CPU but if there's enough missing it might not connect properly. regardless of whether it was like that when you got it, it does not meet the quality mark it should so an RMA is more than warranted. good luck though
well, i just contacted Scan, they said if the pin is 'physically damaged' then there is 'a good chance' that warranty would be void. they need to inspect the board and if the pin was damaged during cpu installation then a replacement would be unlikely.... but i was thinking...how on earth can they tell if the pins came broken or i broke it? i might just try to get it RAMed anyway, worse comes to worst i'll just have to pay up delivery cost...and a few weeks without a pc...ARGHHHHH
post #4 of 5
Some pins are just a ground contact.

Your board might not even miss a beat with one pin gone.
    
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post #5 of 5
And some pins are essencial for motherboard functionality.
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