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Been speaking to AMD Customer Support - Page 6

post #51 of 63
Hold on, AMD's warranty is void if you use a heatsink other than the one provided with the CPU?
Are you kidding me???
What about OEM CPUs that clearly have some level of warranty but come with no heatsink?
    
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post #52 of 63
What about HSF manufacturers ? They are running an illegal business or at least tempting customers to void their warranties with way lower temps ? OMG
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post #53 of 63
Their main offices are half a kilometer from my house so if I ever RMA my chip they better not screw around with me.
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post #54 of 63
This is one of the most fail posts ever.

You never give anyone a serial number and tell them you overclocked.
    
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post #55 of 63
I think its funny they make black edition processors talk about overclocking potential, then void your warranty if found this info out. Same with the 6990 if you flip the switch and it dies from there factory overclock your screwed. Totally bs imo
post #56 of 63
Hi All,
First telling them you burned it up while pushing it too hard is like telling Ford you just blew the engine on your new Mustang GT while doing only 150 mph and then saying well the speedo goes to 180 so it should still be warranty rigiht?

Next just becaouse a Lamborghini Muceolago can do 220mph doesn;t mean they are giving you permission to do it, nor does it mean they will warranty it if you decide to put twin paxton superchargers on it.
Yup not too smart. good luck.
    
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post #57 of 63
Quote:
Originally Posted by Somenamehere View Post
This is one of the most fail posts ever.

You never give anyone a serial number and tell them you overclocked.
I do believe that he STATED that he wasn't worried about his warranty. And if he truly was you think he would have told him that he Overclocks and and liquid cools?

Fail on your part for not reading through 2 pages worth of information.

~Ceadder
 
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post #58 of 63
Quote:
Originally Posted by solar0987 View Post
...Same with the 6990 if you flip the switch and it dies from there factory overclock your screwed...
Yeah I highly doubt that AMD would fail you on it considering they aren't the ones selling those cards. They build the chips and Develop the platform and then sell the reference cards to the manufacturers who in turn build them off AMD's specs. If you have a warranty issue with the new AMD cards you don't go to AMD unless it's their DRIVER that knackers your card.

You ever had to warranty an NVidicrap card? Did you go to them or the manufacturer whose name is plastered ALL OVER it?

Before the NVidia legion gets their knickers in a twist I'm pro competition. Not Anti NVidia. Just hate the way they monopolize the market with the aid of the Developers who write the code to skew their Benchies.

~Ceadder
 
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post #59 of 63
Only if we had a union or something Game Players Union. G.P.U. We could demand that the game codes wouldn't favor any company or we wouldn't buy Worldwide protests on city centers ehehehe.

"Flash news : During a protest today, AMD and Nvidia fans engaged in a street fight. There are some injuries on both sides and a few shops were damaged in the process. Now we'll speak with our reporter on the scene. Paul...."
Edited by Catscratch - 3/19/11 at 9:56am
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post #60 of 63
Quote:
Originally Posted by UnexplodedCow View Post
They would know by your admitting to that specific CPU being overclocked and providing them with its unique serial number, which is entirely independent from the batch. In my signature the batch of my 1090T is visible, not the serial number. Keep that information confidential, but batch codes are a safe bet if AMD is asking. Given the response you received, asking for which batch it came from, to gauge performance, that's all they require. Giving more only incriminates you. I also agree that they can easily blacklist that CPU against any and all RMA, due to your admittance of adjusting the voltage and clock speed beyond their specifications.
If you haven't read the warranty that comes with the processor, it does specifically say that overclocking will void the warranty. Admitting this will only worsen the situation. I also believe AMD will have a few competent attorneys to tell you to go outside and screw should you try to fight them in a legal battle.
Without any solid proof they can't do anything, the only possible tests to be made to declare warranty as void would be to check the CPU for any overvoltage damage, which might or not happen, and if they failed to prove it, they lost one good chip, and will have to replace it, making it almost a double loss.

Quote:
Originally Posted by Ceadderman View Post
No offense but we're not talking about Intel here. AMD EXPECTS you to OC their chips. AMD Fusion? Ummm HELLO?

Still there are things you can do to their CPU that WOULD void the warranty. Such as LAPPING them and taking their protective coating off as I have done with mine.

I think so long as only the batch number is provided they aren't going to put anybody in a list of voided ownership. I think that someone is reasonably impressed that the CPU has gone past their list specs and would honestly like to know which batch so they can pull one of them from the vault to see if they can see why it hit those numbers. Sort of a test.

Give him the batch # please.

~Ceadder
That only applies to Black Edition CPU's, 1055T isnt one of them, and even BE CPU's have their limit when it comes to overclocking...
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