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please help!

post #1 of 41
Thread Starter 
I am trying to restore my windows 7 on my pc. usually I do the restore to factory condition on the options but now when I do it it's saying it can't because some hardware/software is inaccessible. the pc says to insert my operating system disk but the pc doesn't come with one. I have to restore off the hdd. does anyone know how to fix this or what is missing?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
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gateway Corsair cx430 gateway gateway 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
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post #2 of 41
dont suppose by any chance you have installed sp1 one recently have you?

and if you try to do a system restore even a few hours back does it work?
post #3 of 41
Thread Starter 
I hate to ask but what is sp1? since I have had this pc it has never let me restore it. it tries but then it says it failed. always says security needs to be disabled but can't find a way to shut off my Norton Antivirus. I have only been able to do a back to factory condition restore.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
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post #4 of 41
Thread Starter 
oh, service pack 1. not intentionally if I did. how do I check, on the updates?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
Reply
post #5 of 41
sp1= Service pack 1 basicly it means microsoft have bundled all their new securty updates e.c.t into a pack, you run norton antivirus might i suggest u uninstall it permantly, that company cause nothing but problems, i would reccomend microsoft security essensials (free) ooh maby you have the system restore turned off. You can buy just windows 7 disks on ebay, without product keys. can i just ask why do you want to restore windows?
post #6 of 41
Thread Starter 
well I'd like to fully restore this pc since it won't do the regular restore to a certain date. should I really delete my norton? is the security essentials really free and as good as norton?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
Reply
post #7 of 41
http://www.microsoft.com/security_essentials/ yeah free, and its alot better less system usage and does a better job and finding and cleaning up your computer, as for the restore im afraid your only option will have to be a re-install, but you can start the system restore from today
http://windows.microsoft.com/en-GB/w...tore-on-or-off
post #8 of 41
Thread Starter 
just downloading MSE now. is re-installing with a cd the only way to restore windows 7?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
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post #9 of 41
Quote:
Originally Posted by onmiway75 View Post
just downloading MSE now. is re-installing with a cd the only way to restore windows 7?
i belive so im affraid, unless you set it up when you first install it or do what i did and take a image of the hard-drive when it was first installed theres no real option thats the real pain in the ass with microsoft
post #10 of 41
Thread Starter 
I have two disks I made for backup when I first got the pc. I'm trying to do the restore with them but it says it can't detect any backup. jeez
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
phenom 2 x4 810 am2+/am3 nvidia galaxy geforce gt220 8gb ddr2 800mhz 
Hard DriveOptical DriveOSMonitor
1tb cd/dvd-r/rw windows 7 home premium samsung 23" B2330 
KeyboardPowerCaseMouse
gateway Corsair cx430 gateway gateway 
  hide details  
Reply
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