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Laptop shutting down

post #1 of 8
Thread Starter 
I have a HP laptop with windows 7 and 2 times today it shut down because of a crash dump or something like that so i just tried a memory diagnostic in windows and in safe mode and it shut down again both times at around 30%. Any help would be great.
post #2 of 8
Interesting. Have you run a Mem Test or ran a SMART test on your drive to see if it's faulty hardware?
post #3 of 8
Run memtest off the CD while not in Windows. Also did you update any drivers recently? Or install SP 1?
Gemini
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Gemini
(26 items)
 
 
Computer/Office
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CPUMotherboardGraphicsRAM
Intel Core i5-2500K ASUS P8Z68 Deluxe PNY Nvidia GeForce GTX 680  CORSAIR XMS3 1333Mhz 16GB 
Hard DriveHard DriveHard DriveHard Drive
2 x Samsung Spinpoint F3R - RAID 1 (1 TB) Western Digital Green EARS (1 TB) Western Digital Green EARS (1.5 TB)  Western Digital My Passport Elite USB 2.0 (640GB) 
Hard DriveOptical DriveOptical DriveCooling
Western Digital My Book Essential USB 3.0 (2 TB) LG GBC-H20L Blu-ray Asus DRW-1814BLT CORSAIR H80 Push/Pull 
CoolingOSMonitorMonitor
Dual 200mm Fans / Dual 120mm Fans Windows 7 Ultimate x64 SP1 Dell UltraSharp U2412M (24") - Primary Dell UltraSharp U2412M (24") - Secondary 
KeyboardPowerCaseMouse
Logitech G510 CORSAIR Enthusiast Series TX750 V2 CORSAIR 650D Logitech G500 
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XTRAC Ripper  Creative X-Fi Platinum Fatality Champion Series Sennheiser HD 595 Headphones  Logitech Z-2300 THX Cert 2.1 System 
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2x HGST 1TB 7200 RPM HD's RAID 0 MATSHITA BD-RE 6X Windows 8 Pro 64 Bit with Media Center 17.3" 1920x1080 Matte  
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post #4 of 8
Thread Starter 
no new drivers and i did just install sp1.
post #5 of 8
Thread Starter 
Just finished the SMART test on my drive and everything is fine. What next..lol
post #6 of 8
MEMtest.
post #7 of 8
Quote:
Originally Posted by methodical9 View Post
no new drivers and i did just install sp1.
Well since this just started happening after installing SP 1 it's safe to say that's your issue. But still do run Memtest to be sure. But it sounds like it's a driver issue with SP 1, or a borked SP 1 install, all of which can happen.
Gemini
(26 items)
 
 
Computer/Office
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CPUMotherboardGraphicsRAM
Intel Core i5-2500K ASUS P8Z68 Deluxe PNY Nvidia GeForce GTX 680  CORSAIR XMS3 1333Mhz 16GB 
Hard DriveHard DriveHard DriveHard Drive
2 x Samsung Spinpoint F3R - RAID 1 (1 TB) Western Digital Green EARS (1 TB) Western Digital Green EARS (1.5 TB)  Western Digital My Passport Elite USB 2.0 (640GB) 
Hard DriveOptical DriveOptical DriveCooling
Western Digital My Book Essential USB 3.0 (2 TB) LG GBC-H20L Blu-ray Asus DRW-1814BLT CORSAIR H80 Push/Pull 
CoolingOSMonitorMonitor
Dual 200mm Fans / Dual 120mm Fans Windows 7 Ultimate x64 SP1 Dell UltraSharp U2412M (24") - Primary Dell UltraSharp U2412M (24") - Secondary 
KeyboardPowerCaseMouse
Logitech G510 CORSAIR Enthusiast Series TX750 V2 CORSAIR 650D Logitech G500 
Mouse PadAudioAudioAudio
XTRAC Ripper  Creative X-Fi Platinum Fatality Champion Series Sennheiser HD 595 Headphones  Logitech Z-2300 THX Cert 2.1 System 
OtherOther
Logitech HD Pro Webcam C910 Cyber Power CP1500AVRT 900Watt UPS 
CPUMotherboardGraphicsRAM
Intel Core i7-3610QM 2.3GHz Intel HM77 NVIDIA Geforce GTX 675M & Intel HD 4000 16GB G.Skill DDR3 1600 
Hard DriveOptical DriveOSMonitor
2x HGST 1TB 7200 RPM HD's RAID 0 MATSHITA BD-RE 6X Windows 8 Pro 64 Bit with Media Center 17.3" 1920x1080 Matte  
KeyboardPowerCaseMouse
Steelseries  180 Watt A/C and 9 Cell Battery Allant Black Carrying Case for 17.3" Notebook M... Razer Orochi 2013 
Mouse PadAudioAudioOther
Razer - Kabuto DynAudio speakers and sub with Realtek HD ALC ... Asus Xonar U3 USB DAP/Sound Card w/ Sony XBA-4 ... Intel Centrino Advanced-N 6235 
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Gemini
(26 items)
 
 
Computer/Office
(4 photos)
CPUMotherboardGraphicsRAM
Intel Core i5-2500K ASUS P8Z68 Deluxe PNY Nvidia GeForce GTX 680  CORSAIR XMS3 1333Mhz 16GB 
Hard DriveHard DriveHard DriveHard Drive
2 x Samsung Spinpoint F3R - RAID 1 (1 TB) Western Digital Green EARS (1 TB) Western Digital Green EARS (1.5 TB)  Western Digital My Passport Elite USB 2.0 (640GB) 
Hard DriveOptical DriveOptical DriveCooling
Western Digital My Book Essential USB 3.0 (2 TB) LG GBC-H20L Blu-ray Asus DRW-1814BLT CORSAIR H80 Push/Pull 
CoolingOSMonitorMonitor
Dual 200mm Fans / Dual 120mm Fans Windows 7 Ultimate x64 SP1 Dell UltraSharp U2412M (24") - Primary Dell UltraSharp U2412M (24") - Secondary 
KeyboardPowerCaseMouse
Logitech G510 CORSAIR Enthusiast Series TX750 V2 CORSAIR 650D Logitech G500 
Mouse PadAudioAudioAudio
XTRAC Ripper  Creative X-Fi Platinum Fatality Champion Series Sennheiser HD 595 Headphones  Logitech Z-2300 THX Cert 2.1 System 
OtherOther
Logitech HD Pro Webcam C910 Cyber Power CP1500AVRT 900Watt UPS 
CPUMotherboardGraphicsRAM
Intel Core i7-3610QM 2.3GHz Intel HM77 NVIDIA Geforce GTX 675M & Intel HD 4000 16GB G.Skill DDR3 1600 
Hard DriveOptical DriveOSMonitor
2x HGST 1TB 7200 RPM HD's RAID 0 MATSHITA BD-RE 6X Windows 8 Pro 64 Bit with Media Center 17.3" 1920x1080 Matte  
KeyboardPowerCaseMouse
Steelseries  180 Watt A/C and 9 Cell Battery Allant Black Carrying Case for 17.3" Notebook M... Razer Orochi 2013 
Mouse PadAudioAudioOther
Razer - Kabuto DynAudio speakers and sub with Realtek HD ALC ... Asus Xonar U3 USB DAP/Sound Card w/ Sony XBA-4 ... Intel Centrino Advanced-N 6235 
  hide details  
Reply
post #8 of 8
Thread Starter 
well i tried the memtest and this time it went past the 30% where is screwed up last time and it went onto the second part of the test the the computer shut down and then would not restart normally and i had to do a start up problem scan and then windows fixed whatever problem there was and now here i am putting in this message.
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