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EK Supreme HF Question Urgent!!!!

post #1 of 12
Thread Starter 
I got my watercooling gear today and I am a little disappointed.

1.)My EK Supreme HF Full Nickel does not have the warranty void if removed sticker does that mean the block was already used?Although I have only seen those stickers on the Acetal and every other versions of the EK Supreme HF excecpt the Full Copper and Full Nickel version..do those two just not have one?
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post #2 of 12
My EK supreme HF full nickle did not have the sticker on it either. I think it is because they give you extra jet plates, and the only way to swap out those jet plates is to open the block up. Why would they void your warranty by doing something that they supplied the means for you to do.

Don't worry about it.
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post #3 of 12
I remember reading somewhere that the sticker just guarantees it won't leak out of the box, no real warranty. Not positive on this, but I believe that is how it works.

Mine also did not come with a sticker on it, no need to worry.
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post #4 of 12
I recently got an Acetal and it did not have a sticker.
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post #5 of 12
My EK didn't have a sticker on the block. And why is this "Urgent"?
post #6 of 12
It's OK...my HF didn't have the sticker either...I think what they did was after the first reviews were in they changed the backplates to the one that proved the most efficient (the first batch didn't have the *best* plate in as default)...and I suspect they didn't replace the sticker.
post #7 of 12
Thread Starter 
thanks it is urgent because if it was supposed to have the sticker now would be the chance to send it back.

Thank you guys!!
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post #8 of 12
Thread Starter 
The Silver Backplate is scratched up pretty good though.
I got the block from aquatuning and they are known for selling used things.
I don´t see the backplate anyway but the fact that it is scratched could indicate the product is used right?
The jetblades also look and feel funny.
The block looks great no prob there.

Do you think that can happen sometimes in the lab and that not every backplate and jetblade turns out flawless?or should I be concerned?
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post #9 of 12
Was the box sealed when you got it. Or did it look like they perhaps resealed it maybe. got any pictures of the problems you are talking about?
post #10 of 12
Thread Starter 
I attached the pic of the backplate and the barcode.
You can´t really see it because of the light but the plate is really scratched ...and that was straight out of the box.
Jetblades too.

But they both still smell factory like and have grease on them.
Also yes the box was sealed. And at theb bottom of the box there was a little square piece of paper with "control number 17" on it.

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