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Not sure if I should be upset with EVGA or not. - Page 4

post #31 of 38
I would try to get them to give you a free cross-ship on an lifetime warranty model (you pay cost difference in cards) and you send them this one back when you get the new one. I'd think they'd go for that to make you happy, and it seems totally fair.
    
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post #32 of 38
I noticed a lot of EVGA cards at Frys are now KR. The 560's, 570hd's, and 580's. I wonder how many people will buy them thinking they will get an EVGA lifetime warranty? I think they will turn off a lot of loyal customers with this.
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post #33 of 38
Quote:
Originally Posted by Gabe63 View Post
I noticed a lot of EVGA cards at Frys are now KR. The 560's, 570hd's, and 580's. I wonder how many people will buy them thinking they will get an EVGA lifetime warranty? I think they will turn off a lot of loyal customers with this.
It should state the warranty on the box.
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post #34 of 38
Quote:
Originally Posted by DuckieHo View Post
It should state the warranty on the box.
Yes, but like the OP some people wont check. EVGA has had lifetime warranty for years and some people will just buy off previous knowledge.
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post #35 of 38
Thread Starter 
Quote:
Originally Posted by Relevant Wing View Post
Yes, but like the OP some people wont check. EVGA has had lifetime warranty for years and some people will just buy off previous knowledge.
If you had read the rest of the posts I DID check the warranty on EVGA's website before I bought the card. It clearly stated lifetime warranty on their website. I then got the card and found out that EVGA had changed the warranty on my card and forgot to change it on their website.
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post #36 of 38
Quote:
Originally Posted by DuckieHo View Post
They are not "falsifying information on their website".
It is your fault:
1) model numbers are different: 012-P3-1571-AR vs 012-P3-1571-KR
2) Newegg lists the warranty as 3 years:
Its been like that for as long as I can remember. My first evga card was a 9800gx2 AR


Quote:
Originally Posted by killeraxemannic View Post
If you had read the rest of the posts I DID check the warranty on EVGA's website before I bought the card. It clearly stated lifetime warranty on their website. I then got the card and found out that EVGA had changed the warranty on my card and forgot to change it on their website.
Did you happen to press the [prnt scrn] button, and take a .jpg for proof.
Without that not sure what you can do? Mistakes do happen.
Its a big website with a lot of content. !No excuse! some of its copy and and paste? Sorry it had to happen to you.
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post #37 of 38
Thread Starter 
Quote:
Originally Posted by DrFPS View Post
Its been like that for as long as I can remember. My first evga card was a 9800gx2 AR




Did you happen to press the [prnt scrn] button, and take a .jpg for proof.
Without that not sure what you can do? Mistakes do happen.
Its a big website with a lot of content. !No excuse! some of its copy and and paste? Sorry it had to happen to you.

Uhhh check here its a google cached page of their site before they changed it

http://webcache.googleusercontent.co...www.google.com
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post #38 of 38
For $340 you can buy the AR from eVGA.
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