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how is EVGA's RMA?

post #1 of 8
Thread Starter 
So, I RMAed my GTX 280 (thread for why HERE). It was only delivered to them yesterday afternoon, and now this morning, it's already scheduled to ship out back to me, with the same part number as I sent in. Not sure how quickly EVGA usually turns around, but that just seems really fast. Is would seem great, but numerous people seemed to think that they didn't even have any new GTX 280s to send people. All this is making me think they're just sending my old card right back to me without really checking it.

So anyone had any experience with EVGAs RMA program, and has anyone gotten the same dud card sent back?
post #2 of 8
I've gotten RMAs from them. They're super quick. They've always replaced the card or sent me a BETTER card. In my experience, you're in good hands. That's why I'll never buy any other brand. They're fantastic.
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post #3 of 8
They usually send you a replacement, its a refurbed/recertified of the same model (or better if your part is no longer available). It seems fast because it is, they wait til yours gets there to be sure its the same part and just ship the replacement.

When it comes to RMA there is none as good as evga in my experience...
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post #4 of 8
Thread Starter 
cool, thanks for the responses. i was hoping for a free upgrade, but oh well. at least i'll have a working card now
post #5 of 8
I've not heard of them sending YOUR card back.

They'll either send you a used GTX 280, or possibly upgrade you to a GTX 285 or similar.

There's also a chance they'll give you a GTX 275, but that's rare.
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post #6 of 8
I've always gotten refurbs / upgrades.

If you have questions, call them. They have support staff to answer these kinds of questions.
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post #7 of 8
Thread Starter 
Quote:
Originally Posted by Track View Post
I've not heard of them sending YOUR card back.

They'll either send you a used GTX 280, or possibly upgrade you to a GTX 285 or similar.

There's also a chance they'll give you a GTX 275, but that's rare.
they've already listed the part number out, and its the same as what I sent in. that's why I was curious if they sent me the card I sent them, because I thought they were out of 280's. But it looks like they have some left
post #8 of 8
Quote:
Originally Posted by seven9st surfer View Post
they've already listed the part number out, and its the same as what I sent in. that's why I was curious if they sent me the card I sent them, because I thought they were out of 280's. But it looks like they have some left
Looks like it.

Enjoy your new card! I love my GTX 280
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