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I THOUGHT someone stole my 570... (Update) - Page 9

post #81 of 173
Quote:
Originally Posted by mbudden View Post
Why in the world would someone making 32$ an hour steal a package? When I worked at UPS, that was what their delivery people were getting paid. I highly doubt that he doesn't get paid enough.
People steal all the time regardless of what their current pay scale is

Crimes of opportunity happen
    
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post #82 of 173
Quote:
Originally Posted by adcantu View Post
Strange, the UPS guy always waits for me at the door. He tends to get this disappointed look though whenever I answer the door instead of my wife. I think something may be going on :/
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post #83 of 173
Contact ASUS now
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post #84 of 173
Make sure you call UPS to confirm the delivery. Then call Asus asap if it was stolen, tell them they were ignorant not to have a signature delivery available and this was entirely their fault.
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post #85 of 173
Quote:
Originally Posted by LivingChampion View Post
Make sure you call UPS Fedex to confirm the delivery. Then call Asus asap if it was stolen, tell them they were ignorant not to have a signature delivery available and this was entirely their fault.

Fixed


To OP: found this randomly on google search on "Fedex Stolen Package"

http://www.ehow.com/how_6076347_repo...-packages.html

Quote:
You may have had a FedEx package stolen from your front steps or outside your apartment door if you live in an urban or suburban area. Although you can and should contact FedEx to inquire about the delivery location, FedEx will be unable to rectify your situation. You must contact the shipper and report the package as stolen in order for the shipper to file an insurance claim via FedEx and to mail a replacement package. Depending on your shipper, you may have call multiple times before the shipper resolves the situation.
Difficulty: Moderately Challenging
Instructions

  1. 1
    Determine which company shipped the package by examining the shipping manifest or receipt that was emailed to you or the FedEx tracking information or by contacting the vendor from whom you ordered the product. Write down the shipper's name and information, not the product brand's name and information.
  2. 2
    Print out all of the delivery information from the FedEx tracking page or an emailed shipping manifest or receipt. Make note of delivery requirements and time of delivery.
  3. 3
    Call FedEx and request a proof of delivery if the shipping instructions required a signature for delivery.
  4. 4
    Contact your shipper, and report that someone has stolen your package. Give any pertinent information, including the time of delivery.
  5. 5
    Pursue the complaint by contacting your shipper daily until they have resolved the situation. Do not hesitate to ask for a supervisor to escalate your claim.


Tips & Warnings

  • Prior to filing a claim, check all possible areas outside of your home, including garages, porches and bins.

  • Ask your neighbors if they witnessed the delivery or if FedEx delivered the package to them. The delivery person may have hidden the package behind bushes or hedges, so check your yard thoroughly prior to reporting the package stolen.

  • In the future, require a signature for delivery, if you don't currently require this. Although it's not foolproof, requiring a signature on all future deliveries gives you an additional layer of protection.

  • Some people ship packages to their workplaces. If someone at work signs for the package and misplaces it, you must file a complaint with your employer.
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post #86 of 173
that sucks man =( i would be so angry !!!! call the mailing office and persue it further .. They just left an expensive piece of electronic equipment on someones door step without knocking or no signature ? WOW !

Fight it mate , youll get ur card .. thats just unreasonable if you dont , its not ur fault its the delivery companys fault .. if they dont want to replace it take it to court.

edit: 1000 posts !!!!!! =D
    
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post #87 of 173
Quote:
Originally Posted by Shrimpykins View Post
Chances are, it wasn't even delivered.

I've had this same thought, and same feeling in my gut, but turns out, it's just the UPS/FedEx guy fibbing on his report saying he delivered something when he didn't, then goes back the next day and delivers it.

I think it's kinda like the people at Jack in the Box telling you to pull up front so they can bring it out to you. It's just to make them look good even though they aren't doing their job like they should be.
Yup. Same thing happened to me with UPS when I ordered my Corsair H50. Except it said failed delivery attempt and that I wasnt home.... I was like *** because i literally sat by the windows all day long waiting for that retard to show up but he never came.

And on the online tracking it said failed delivery attempt. So I thought maybe that guy came while I went to the bathroom for a minute (while I had my bathroom door open incase he rang the doorbell). So I checked outside of my front door and nope, no notices...nothing!

So then the UPS guy finally came the next morning (extremely early, much earlier than usual) and delivered it. I didn't say anything I was just glad I got it
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post #88 of 173
was there a notice at the door?
post #89 of 173
Quote:
Originally Posted by w4lnut5 View Post
i don't know about you, but i don't open my door every 10 minutes like a paranoid maniac because a package is supposed to be coming... It's complete bs to expect that of anyone.

To simply come in here and say "op's fault /thread" is quite rude. If that's all you're going to say, why bother in the first place?

Asus shipped a $300+ item back without insurance or signature validation... Negligence lies with asus rma, and not the op. It's likely that the package never even made it to his door. The fedex guy is probably enjoying today's trophy.
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post #90 of 173
well when ups and fedex started delivering my packages they left them in front of the garage. ( I order thousands worth every month as a home business) I called up the wharehouses fro both and told them to only deliver with signature unless a note is left on the front door ( in which case I tell them to leave inside hallway) never had a problem since ( except the time ups trashed a client's machine in transit to him) glad i got the insurance! they replaced all damaged parts. i mean how the heck can you actually drop a pc packed in styrofoam etc and have it land hard enough to break several rivets AND bend the supports???!!!
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