Overclock.net › Forums › Industry News › Hardware News › [EN] Western Digital drops $4.3 billion to acquire Hitachi GST, enter staring contest
New Posts  All Forums:Forum Nav:

[EN] Western Digital drops $4.3 billion to acquire Hitachi GST, enter staring contest - Page 6

post #51 of 113
Quote:
Originally Posted by Bluescreen_Of_Death View Post
Personally, I'll never deal with WD again. Bought a refurb'd HDD from them on newegg for my little brother, was DOA, and they [WD] wanted us to pay shipping to get it to them to get it fixed / replaced.

Called the egg back up and they accepted a full return, and we turned around and bought a seagate HDD.

So, as long as WD doesn't buy out Seagate, I'll be alright.
You really don't know how returns/RMA's work
    
CPUMotherboardGraphicsRAM
2500k ASUS P8P67 WS Revolution 2 x Asus GTX470 900/1800/1700 Corsair Vengence 8gb 
Hard DriveOSMonitorPower
120gb ssd, 4 x 1TB F3's Raid 0, 2TB F4 Backup Windows 7 Catleap 27 1440p Enermax Revolution 1050w 
Case
Case Labs M8 with pedestal  
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
2500k ASUS P8P67 WS Revolution 2 x Asus GTX470 900/1800/1700 Corsair Vengence 8gb 
Hard DriveOSMonitorPower
120gb ssd, 4 x 1TB F3's Raid 0, 2TB F4 Backup Windows 7 Catleap 27 1440p Enermax Revolution 1050w 
Case
Case Labs M8 with pedestal  
  hide details  
Reply
post #52 of 113
Quote:
Originally Posted by SHNS0 View Post
Are you sure that they weren't going to refund your shipping costs once they proved that it was broken?
I mean, WD has some of the best customer support I've ever seen. At least for new drives - dunno for the refurbs [snip]
If they were planning to, they never mentioned it, especially when we asked them why we were being charged shipping to send it back.
Quote:
Originally Posted by MrAMD_Fan View Post
Really? You bought a refurbed hard drive and that is the reason you give up on a company???? Wow, why would anyone buy a refurb hard drive.... [snip]
It was for a PC my little brother uses. It's an old P4 HP, and the HDD died on it. The refurbed HDD came with the same warranty as the new ones, and it was way cheaper. I couldn't think of a good reason not to buy it at the time.
Quote:
Originally Posted by Somenamehere View Post
You really don't know how returns/RMA's work
Every other tech company [save for acer] has paid for RMA shipping both ways when the product is at fault for whatever reason. I had my ASUS Maximus Formula shutdown during a BIOS update a year after I bought it, and didn't pay shipping. I've had my wife's laptop burn out a video card 6 months after purchase [also an ASUS product], and didn't have to pay for shipping. We bought an acer netbook that was dead after a RAM upgrade the week we bought it, didn't have to pay shipping for the RMA [though their free shipping only lasts 60 days after date of purchase].

So, yeah, paying shipping one way with no reimbursement for a DOA RMA is a good enough reason for me to not buy from them again.
post #53 of 113
Thought Hitatchi did mostly (and fairly well) in the SCSI and server market? not so much in the average consumer market....
Main Frame
(17 items)
 
Slave Frame
(13 items)
 
 
CPUMotherboardGraphicsRAM
Phenom II X4 965  GIGABYTE GA-790FXTA-UD5 MSI R9 285 CORSAIR DOMINATOR DDR3 
Hard DriveHard DriveOptical DriveOptical Drive
Spinpoint F3 Crucial C300 SSD Samsung SH-S243N/BEBS Samsung SH-S243N/BEBS 
CoolingOSMonitorMonitor
Corsair H50 Windows 7-64bit Ultimate Samsung P2450H ASUS VS248H-P 
KeyboardPowerCaseMouse
Microsoft Bluetooth (First gen) BFG EX-1200 Thermaltake Black Armor Logitech G700 
CPUMotherboardGraphicsRAM
Athlon 3700+ Abit Fatilty SLI 9600 GSO (48SP) 4 x 1 Gb DDR OCZ Platnium 
Hard DriveOptical DriveOSMonitor
500 Gig - Samsung F3 Plextor DVD-R/RW Windows XP Pro (32Bit) POS 17" 
KeyboardPowerCaseMouse
$5 special at Target XFX 750Watt CM Scout Storm Logitech 
Mouse Pad
Steel Series 
  hide details  
Reply
Main Frame
(17 items)
 
Slave Frame
(13 items)
 
 
CPUMotherboardGraphicsRAM
Phenom II X4 965  GIGABYTE GA-790FXTA-UD5 MSI R9 285 CORSAIR DOMINATOR DDR3 
Hard DriveHard DriveOptical DriveOptical Drive
Spinpoint F3 Crucial C300 SSD Samsung SH-S243N/BEBS Samsung SH-S243N/BEBS 
CoolingOSMonitorMonitor
Corsair H50 Windows 7-64bit Ultimate Samsung P2450H ASUS VS248H-P 
KeyboardPowerCaseMouse
Microsoft Bluetooth (First gen) BFG EX-1200 Thermaltake Black Armor Logitech G700 
CPUMotherboardGraphicsRAM
Athlon 3700+ Abit Fatilty SLI 9600 GSO (48SP) 4 x 1 Gb DDR OCZ Platnium 
Hard DriveOptical DriveOSMonitor
500 Gig - Samsung F3 Plextor DVD-R/RW Windows XP Pro (32Bit) POS 17" 
KeyboardPowerCaseMouse
$5 special at Target XFX 750Watt CM Scout Storm Logitech 
Mouse Pad
Steel Series 
  hide details  
Reply
post #54 of 113
Quote:
Originally Posted by Bluescreen_Of_Death View Post
Every other tech company [save for acer] has paid for RMA shipping both ways when the product is at fault for whatever reason. I had my ASUS Maximus Formula shutdown during a BIOS update a year after I bought it, and didn't pay shipping. I've had my wife's laptop burn out a video card 6 months after purchase [also an ASUS product], and didn't have to pay for shipping. We bought an acer netbook that was dead after a RAM upgrade the week we bought it, didn't have to pay shipping for the RMA [though their free shipping only lasts 60 days after date of purchase].

So, yeah, paying shipping one way with no reimbursement for a DOA RMA is a good enough reason for me to not buy from them again.
The majority of the them don't. Asus will if they feel like being nice, but not always.
post #55 of 113
Quote:
Originally Posted by Bluescreen_Of_Death View Post
So, yeah, paying shipping one way with no reimbursement for a DOA RMA is a good enough reason for me to not buy from them again.
Then you have not RMAed with many companies. Most companies do not.
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
post #56 of 113
Quote:
Originally Posted by DuckieHo View Post
Then you have not RMAed with many companies. Most companies do not.
Well thats a shame. They can expect to miss my business unless it's unavoidable.
post #57 of 113
Quote:
Originally Posted by AzO View Post
Someone prove me wrong.
dont need to

flawed review is flawed
Ultra mega
(14 items)
 
  
CPUMotherboardRAMHard Drive
The brain of Leonardo da Vinci the skill of Michelangelo  The passion of Enzo Ferrari  Fort Knox 
Optical DriveCoolingOSMonitor
Hubble telescope Bio organic dark matter when you see it you'll know the irl eyes 
KeyboardPowerCaseMouse
Neural interface  SSj 9001 Goku Im on it Sabretooth wolf rat 
Mouse PadAudio
skin of a t-rex the yell 
  hide details  
Reply
Ultra mega
(14 items)
 
  
CPUMotherboardRAMHard Drive
The brain of Leonardo da Vinci the skill of Michelangelo  The passion of Enzo Ferrari  Fort Knox 
Optical DriveCoolingOSMonitor
Hubble telescope Bio organic dark matter when you see it you'll know the irl eyes 
KeyboardPowerCaseMouse
Neural interface  SSj 9001 Goku Im on it Sabretooth wolf rat 
Mouse PadAudio
skin of a t-rex the yell 
  hide details  
Reply
post #58 of 113
Quote:
Originally Posted by Bluescreen_Of_Death View Post
Well thats a shame. They can expect to miss my business unless it's unavoidable.

Too late.... they already have your money:
Asus
Intel
G.Skill
ATI
Corsair
Antec
Apogee
Acer

Companies do make exceptions but the industry-wide standard is customers pay for shipping at least one way for RMAs.
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
post #59 of 113
Quote:
Originally Posted by DuckieHo View Post
Too late.... they already have your money:
Asus
Intel
G.Skill
ATI
Corsair
Antec
Apogee
Acer

Companies do make exceptions but the industry-wide standard is customers pay for shipping at least one way for RMAs.
For an RMA that's not a DOA RMA, I can understand. But if it shows up dead, I shouldn't have to pay to send it back. And that's a place I'm going to stand firmly.
post #60 of 113
Quote:
Originally Posted by AzO View Post
What evidence do you have that proves Hitachi is inferior? The "Deathstar" incident over a decade ago? Hitachi hdd tech is based off IBM, IBM was the pioneer in HDD technology, everyone else just followed along. I have more faith in a company who are the pioneers in hdd manufacturing than any other company that came after.

I deploy 100s of hdds in a server environment annually, amongst the lowest failure rates are Hitachis. The highest are Western Digital.

If your experience is based off a handful of hdds then your experience with hdds is pretty much moot, that statement probably holds true to 90% of the members on this board, because you have no experience in dealing with hdds in volume therefore you have no credible statistical figure, just a emotional figure.

I find it interesting how a few individuals base their measly experience of 1 or 2 drives go online and rant about a brand because their luck with that particular brand didn't last all of eternity.
That's good to know based from your HDD experience in a enterprise environment that the Hitachis HDDs have been "reliable".

I do concur that some individuals' experience have made them bias towards a specific brand is interesting. At the same time, you have to look from their perspective in a the consumer arena versus an enterprise environment where the enterprise environment has redundancy in check from the get-go as part of operation. For the general consumer, redundancy with physical drives is not there based on cost, and experience. When a HDD fails, it cost a whole lot of money just to retrieve the data back and it does scars the consumer into being bias.

Given that HDDs are cheaper and have large storage space, the general consumer has to educated that they gotta backup their data onto another drive because HDDs aren't 100% reliable.

With regards to your info and to this deal, hopefully WD can learn something from Hitachi and implement them onto their drives across their consumer and enterprise lineup.
Edited by Raiden911 - 3/7/11 at 10:51am
Raiden-GT
(21 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k GIGABYTE GA-Z77X-UD5H  VisionTek HD7970 - 1050/1500 Samsung16GB (4 x 4GB) MV-3V4G3D/US 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 (VTX4-25SAT3-256G) - 256gb  Hitachi Deskstar HD3200 - 2TB (x2) Samsung HD103SJ F3 - 1TB (x1) Hitachi Deskstar 0F12450 - 3TB (x1) 
Optical DriveCoolingOSMonitor
Asus Blu-ray Burner BW-12B1ST/BLK/G/AS Thermalright Venomous X + San Ace H1011s Windows 7 Professional - x64 Samsung 2693hm - 26" LCD 
MonitorKeyboardPowerCase
19" Wide Screen LCD Corsair K90 Vengeance K90 - Cherry MX Reds Corsair HX850 - 850W LIAN LI Lancool PC-K62 
MouseMouse PadAudioAudio
Logitech G700 Fellows Microban Cloth Yamaha RX-V657 Energy 5.1 
Other
Lamptron FC-5 
  hide details  
Reply
Raiden-GT
(21 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k GIGABYTE GA-Z77X-UD5H  VisionTek HD7970 - 1050/1500 Samsung16GB (4 x 4GB) MV-3V4G3D/US 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 (VTX4-25SAT3-256G) - 256gb  Hitachi Deskstar HD3200 - 2TB (x2) Samsung HD103SJ F3 - 1TB (x1) Hitachi Deskstar 0F12450 - 3TB (x1) 
Optical DriveCoolingOSMonitor
Asus Blu-ray Burner BW-12B1ST/BLK/G/AS Thermalright Venomous X + San Ace H1011s Windows 7 Professional - x64 Samsung 2693hm - 26" LCD 
MonitorKeyboardPowerCase
19" Wide Screen LCD Corsair K90 Vengeance K90 - Cherry MX Reds Corsair HX850 - 850W LIAN LI Lancool PC-K62 
MouseMouse PadAudioAudio
Logitech G700 Fellows Microban Cloth Yamaha RX-V657 Energy 5.1 
Other
Lamptron FC-5 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Hardware News
Overclock.net › Forums › Industry News › Hardware News › [EN] Western Digital drops $4.3 billion to acquire Hitachi GST, enter staring contest