Overclock.net › Forums › Software, Programming and Coding › Networking & Security › Sudden massive packet loss - What can I do?
New Posts  All Forums:Forum Nav:

Sudden massive packet loss - What can I do? - Page 2

post #11 of 12
Thread Starter 
Back with an update.

So despite contacting them before the earthquake, every tech support person keeps telling me that it is the reason I am experiencing these problems. It doesn't seem to register to them that nobody else using the same ISP doing the same things (skype, starcraft 2, general web browsing) is experiencing trouble. Is there really nothing I can do on my own to resolve this? It doesn't look like they will be helpful for a while ~_~
post #12 of 12
Do as beers stated before, but with one change. Log into your router, and find your outside address that has been given to you buy the ISP's DHCP server. It is usually on a "status" page somewhere. Now do an extended ping on the following.

1. Local host 127.0.0.1
2. Your local gateway. This will be the inside address of your router.
3. That outside address you got when you looked in the router.
4. Next hop into your ISP.
5. One more hop into your ISP.

You can verify if your router is the problem by the different in pings from your gateway address vs your outside address of your router. If you don't see any issues in the first three tests, then you get drops going to tests #4 and 5, it is your ISP's problem.

Now they may want to say it is the wiring in your hose from your router to their demark on the side of your house. I have the ability to plug my cable modem directly into the demark on the side of my house which rules my house wiring out.

If you have a cable modem, you can log into it to get your upstream and downstream levels, and post them here. You can get the password by Googling your model modem. I am sure someone here knows what the accepted levels are.
1090T
(13 items)
 
  
CPUMotherboardGraphicsRAM
1090T GA-890FXA-UD5 HIS 4670 G.SKILL ECO Series 4GB (1600) 
Hard DriveOSPowerCase
WD Black (Raid 0) Win 7 Home Premium x64 CORSAIR 850W COOLER MASTER Storm Sniper 
  hide details  
Reply
1090T
(13 items)
 
  
CPUMotherboardGraphicsRAM
1090T GA-890FXA-UD5 HIS 4670 G.SKILL ECO Series 4GB (1600) 
Hard DriveOSPowerCase
WD Black (Raid 0) Win 7 Home Premium x64 CORSAIR 850W COOLER MASTER Storm Sniper 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Networking & Security
Overclock.net › Forums › Software, Programming and Coding › Networking & Security › Sudden massive packet loss - What can I do?