Originally Posted by luckyduck
employee price = cost + 5%. sure to hell hope this is wrong. best buy is good at adapting to stay competitive. yes i work at geek squad. so u can all bash me lol
I work in the computer dept. I got your back lol
So atleast at my store, we not all noobs. But i will admit, half of my fellow associates are total noobs at even the basics...
And to set the record straight... Reatil stores are totally different than online stores. Online stores have very little operation cost compared to a storefront. webstites have one location, a warehouse, and a very small staff, to run it...Oh and a couple web designers. Where as a store front has not only a warehouse to rent, and employ people for, but also all the slaes associates, then higher taxes, higher insurance costs, rent for both locations.... and so much more im not even mentioning like an idiot to make planograms so the product on the shelves/display looks in order and clean.
Bestbuy cant stock high end equipment, as in most locations, it just simply wouldnt sell. 90% of my customers dont even know what "dedicated graphics" means. Hell they dont even know what purpose ram serves in a pc. Marketing and noob as people, have made it seem that more ram, means faster. If we had a celeron laptop, with 6gb of ram and a 500gb hdd, it would easily sell for $600 and we wouldnt be able to keep them on the shelves, cause people would think its faster than an i7 based laptop with 3gb of ram...lol
Point is we can only afford to stock what sels the most, which in bestbuy is to the general populus... Not enthusiast/high end gamer level equipment... Bestbuy is one of the best priced, most competitive "brick and mortar" retailers in the world. They didnt become the largest electronics retailer in the world by sucking... They serve to the GENERAL POPULUS. Not "us".
Im not saying bestbuy is the best place, and i do many times wish we had more/better stuff, but i do also understand why we have what we have, and why we are the way we are... Step back and look at things from a business point of view, not a consumer point of view...Edited by pbasil1 - 3/7/11 at 10:52pm