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[Yahoo!]Forecast For Best Buy: Worst Is Yet to Come - Page 12

post #111 of 163
Quote:
Originally Posted by cuy50 View Post
Me either! I can't wait till all those people lose their jobs! Gives me stiffy just thinking about all those losers getting fired! I wish I could see the faces of their loved ones when they tell them they were fired!
That's not cool bro. In this economy you NEED a job. Would you be talking like this if you lost your job? Would you like other people to talk like that if you lost your job? No. So be respectful and keep your shi**y comments to yourself.
post #112 of 163
Quote:
Originally Posted by brandontaz2k2 View Post
That's not cool bro. In this economy you NEED a job. Would you be talking like this if you lost your job? Would you like other people to talk like that if you lost your job? No. So be respectful and keep your shi**y comments to yourself.
Sarcasm bro. I worked at BBY and loved it. I'm pointing out the idiocy of the statements of many members here. All they see is this big evil corporation. If BBY goes under I assure you the *******s in charge won't be hurting financially.
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post #113 of 163
Quote:
Originally Posted by Sam1990 View Post
True. They should leave you alone until you ask them for help.

Then they wouldn't make any money. Just like another member mentioned they have a lot more expenses than online retailers. Online retailers basically have a couple warehouses that they ship items from with limited staff. Best Buy has multiple stores with thousands of employees.

They can and will NEVER compete with online retailers, don't you understand that? It's just not possible. They would go out of business even faster.
As a best buy employee, I can tell you that the reason most people come into the store is because they don't know why they are looking for, or want help and thy often feel uncomfortable asking for it. I had customers just the other day actually go up to a manager and praise me and a dew other employees for cheviot up on then even though they didn't need help because they aren't used to it and actually preferred that kind of attention. Each store has a different model for how to approach their customers, but at my store I always just ask if they are finding everything alright, and if they say they are fine, making sure they have a copy of our sales ad so they can save some money. But I can't tell you how many times we have had customers complain because no one walked up to them and asked if they needed any help. Some people really like for us to approach them.

Most best buys are also very aware of declining sales because of price cutters like walmart and warehouses, which is why my store is very aggressive about pricematching. With the occasional rare exception, I am always glad to pricematch other retailers, and often amazon and newegg. In fat it's practically a standard policy in my store, if a customer wants to pricematch we almost always pricematch.

If there is one thing I can't defend, it's that the sales associates we have are generally misinformed or uneducated from a technical standpoint. I do everything I can to counter that in my store, and am generally seen as a go to guy, but there is definitely a big difference between the sales staff and geek squad. Most stores will usually have a good couple people in geek squad who know what they are talking about, and it helps that they arent trained as much from a sales standpoint.
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post #114 of 163
I'm not at all surprised by this.
Edited by Kold - 3/7/11 at 9:46pm
post #115 of 163
Quote:
Originally Posted by CorkyFan View Post
There is a brick & mortar computer/electronics shop in my city that competes and even beats internet prices, so I do a lot of shopping there. Not only are their prices better, their service is better than Best Buy/Futureshop as well. Although their store is messy, small, with not much aisle room, I don't really care about that since I get such awesome stuff.

This. I love memory express.
post #116 of 163
The store that overcharges for pretty much every item in stock and rips people off for computer "repair" is losing market share?!

NO WAI

I've waited for this day (give or take) for a while.
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post #117 of 163
I was talking with a Best Buy floor rep, and after subtly hinting that I was in the know on how terribly priced things are there, he basically told me straight up that he doesn't buy stuff from Best Buy either, even with his employee discount, which is supposedly what the store buys it for +5%.
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post #118 of 163
I hate best buy, I have a friend who works there and sometimes I can get a good deal on something, but usually everything is overpriced. Hopefully they go under and Fry's can open up a store in my town.
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post #119 of 163
I remember when they were selling the 8800GTX for like $900 when you could get the same one from Newegg for $400. I basically never even bothered looking at them again after that.
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post #120 of 163
Quote:
Originally Posted by luckyduck View Post
employee price = cost + 5%. sure to hell hope this is wrong. best buy is good at adapting to stay competitive. yes i work at geek squad. so u can all bash me lol
I work in the computer dept. I got your back lol


So atleast at my store, we not all noobs. But i will admit, half of my fellow associates are total noobs at even the basics...

And to set the record straight... Reatil stores are totally different than online stores. Online stores have very little operation cost compared to a storefront. webstites have one location, a warehouse, and a very small staff, to run it...Oh and a couple web designers. Where as a store front has not only a warehouse to rent, and employ people for, but also all the slaes associates, then higher taxes, higher insurance costs, rent for both locations.... and so much more im not even mentioning like an idiot to make planograms so the product on the shelves/display looks in order and clean.

Bestbuy cant stock high end equipment, as in most locations, it just simply wouldnt sell. 90% of my customers dont even know what "dedicated graphics" means. Hell they dont even know what purpose ram serves in a pc. Marketing and noob as people, have made it seem that more ram, means faster. If we had a celeron laptop, with 6gb of ram and a 500gb hdd, it would easily sell for $600 and we wouldnt be able to keep them on the shelves, cause people would think its faster than an i7 based laptop with 3gb of ram...lol

Point is we can only afford to stock what sels the most, which in bestbuy is to the general populus... Not enthusiast/high end gamer level equipment... Bestbuy is one of the best priced, most competitive "brick and mortar" retailers in the world. They didnt become the largest electronics retailer in the world by sucking... They serve to the GENERAL POPULUS. Not "us".

Im not saying bestbuy is the best place, and i do many times wish we had more/better stuff, but i do also understand why we have what we have, and why we are the way we are... Step back and look at things from a business point of view, not a consumer point of view...
Edited by pbasil1 - 3/7/11 at 10:52pm
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