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Apple Replaced iPad with One Dead Pixel - Page 2

post #11 of 18
Quote:
Originally Posted by ForumViewer;12661640 
Brand new unit, although it didn't come in a typical retail box. Was definitely packaged more like a Kindle in a flip-open cardboard box, but was sealed like normal. Had me wondering so I specifically asked the Apple rep if the unit was a refurb or brand new and he said brand new. He said they keep them in stock like that specifically for replacement purposes. Makes sense since the old unit can go right back in the new box and be shipped out and I can keep the retail box and accessories.

Was it in a brown/white box or it had some artwork on it?
Quote:
Originally Posted by JTD92;12661757 
Well Apple is known for their great customer services.

Obviously, that's what you get from their premium price.
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post #12 of 18
Quote:
Originally Posted by Citra;12661801 
Obviously, that's what you get from their premium price.

And it's well worth every penny. IMHO.
    
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post #13 of 18
Quote:
Originally Posted by JTD92;12661757 
Well Apple is known for their great customer services.
This, they are very nice people to deal with. UNLIKE *cough* Dell *cough M$. My gen 5 ipod had the frowning face of death; RMA and got the frowning face of death on the replace one too a couple months later. Apple happily replaced that one too.
post #14 of 18
Thread Starter 
Quote:
Originally Posted by Citra;12661801 
Was it in a brown/white box or it had some artwork on it?

Was a brownish box yes, thin almost like a laptop. Didn't notice any artwork though.
 
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post #15 of 18
Quote:
Originally Posted by ForumViewer;12661849 
Was a brownish box yes, thin almost like a laptop. Didn't notice any artwork though.
Probally a box just for replacements.
Quote:
Originally Posted by rubicsphere;12661824 
And it's well worth every penny. IMHO.

Yup.
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post #16 of 18
Thread Starter 
Quote:
Originally Posted by JTD92;12661757 
Well Apple is known for their great customer services.

Yep, I must say, I'm quite satisfied. If nothing else, it's always nice to have a fresh battery too. smile.gif
 
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post #17 of 18
Apple replaced my iPhone 4 for a completely PERSONAL reason. Customer for life here. Bring on the iPhone 5!

My power button on my phone wouldn't make that nice *click* when pressed. The button worked perfectly, but I wasn't happy with it not clicking. I called Apple Care, they scheduled my appointment, and I walked out with a new phone in 5 minutes.
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post #18 of 18
I worked a construction job with some pretty dusty environments for a little while. Some of this dust made it's way under the glass screen of my 3G. I took it into one of their stores, and they got me a brand new one in about 10 minutes.
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