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Programs no longer working after changing Username

post #1 of 4
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We have a server 2003 environment. After having multiple women change their name, we looked into addressing their requests. After making the change. Our first user (and only so far to see how it worked) had no issues accessing network shares, and files. But some local programs no longer work. These are specialized programs from the state that were installed to the local machine. I have attempted to uninstall and reinstall with no luck. I contacted the state trying to get the issue resolved but they said that they cant support it because the professor form Columbia University is retired now and they cant find someone to continue development.

When i install the applications to a machine that they weren't previously installed to they work fine.

is there someplace i should be looking to try to get this issue resolved in a general sense. One of the programs is "SLD" its a special Education application to help with the evaluation of learning evaluations. Another is Brain Fitness, not sure what this does. but these are specialized applications that you have to use their uninstaller in the C:\\program Files\\*App Name* the software never registers its self with the windows uninstaller, that is how "specific" shall i put it these programs are. You have got to love the idiocy of state developed applications.
 
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post #2 of 4
launch regedit.exe and poke around in their for anything under the SLD related to permissons. Specifically under local current user/localmachine/users > software.
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post #3 of 4
Quote:
Originally Posted by Tempest_Inc View Post
We have a server 2003 environment. After having multiple women change their name, we looked into addressing their requests. After making the change. Our first user (and only so far to see how it worked) had no issues accessing network shares, and files. But some local programs no longer work. These are specialized programs from the state that were installed to the local machine. I have attempted to uninstall and reinstall with no luck. I contacted the state trying to get the issue resolved but they said that they cant support it because the professor form Columbia University is retired now and they cant find someone to continue development.

When i install the applications to a machine that they weren't previously installed to they work fine.

is there someplace i should be looking to try to get this issue resolved in a general sense. One of the programs is "SLD" its a special Education application to help with the evaluation of learning evaluations. Another is Brain Fitness, not sure what this does. but these are specialized applications that you have to use their uninstaller in the C:\\program Files\\*App Name* the software never registers its self with the windows uninstaller, that is how "specific" shall i put it these programs are. You have got to love the idiocy of state developed applications.


Your not real clear on how you 'made the change' but if using active directory correctly it should have worked. It sounds like you have essentially changed the permissions withing the hierarchy of permissions, which breaks the permissions rules. How are the users authenticated to the network? and is this authentication the same as used for local machine?
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post #4 of 4
Thread Starter 
Quote:
Originally Posted by Greensystemsgo View Post
launch regedit.exe and poke around in their for anything under the SLD related to permissons. Specifically under local current user/localmachine/users > software.
Have done but will look again, didn't see any loose ends. the only "SLD" i could find was this text as part of registry string.

---------------------------------------------------------

Quote:
Originally Posted by TDS View Post
Your not real clear on how you 'made the change' but if using active directory correctly it should have worked. It sounds like you have essentially changed the permissions withing the hierarchy of permissions, which breaks the permissions rules.
these are the steps we followed:

To change a users name on network

Log into *SERVER* and go to Active Directory
First rename folder account in AD (shows a head not a folder)
A dialog box will appear when you enter new name, change name and press enter
Change name in dialog box too
Rt clk to go to users properties, email address tab
Clk new here and add a new SMTP address – users can have more than 1 address
Or you may remove a name here too
The BOLD name in email addresses is the primary and will show as the reply address when user emails…Make new name primary

1-go to users Home folder in D: drive, and change folder name
rt clk and go to properties and chk
rt clk, prop, security, verify new name is there

2-go back to AD, prop of user, profile tab, path needs to have new name, will give a warning –say yes
NOTE: if not working…. Go to users home drive, rt clk properties, security…take permissions over as administrator, then change owner back to original user.
Also, go to machine the use mostly uses and delete folder, from docs and settings in
C: drive

-------------------------------------


Quote:
How are the users authenticated to the network? and is this authentication the same as used for local machine?
they authenticate with our DC servers through AD. Yes this is the same although the account files are configured on the workstation once they log in the first time so that in-case of network issues they are able to authenticate locally with their last know creds.

--------------------------------------------

Keeps em coning guys.
 
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