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Lock Up While Gaming

post #1 of 20
Thread Starter 
Hey guys, I'm not sure if this is the right place for this post, so feel free to move it if it isn't. I'm doing a bit of trouble shooting, and I'm hoping someone may be able to suggest something that I haven't tried yet.

My computer has been locking up while I'm gaming - Fallout New Vegas, Bad Company 2. There is a buzzing noise from the speakers, and then everything freezes. This just started today, and I haven't changed anything since the last time it was running without problems.

I didn't think it was my overclock, since I've been running it for the past month or so with no problems playing those same games, audio and photo editing, etc. Just to make sure, I returned everything to stock settings, but still experienced the same issue. My temperatures while overclocked never exceeded 50c during those games, and with stock settings the highest I saw was 41c. My GPU stayed under 55c as well.

I also thought maybe my power supply was suspect (which it may be?). It's an Antec EarthWatts 650 watt PSU, and it's a few years old. It felt warm to the touch after the computer froze, but not hot. I unplugged all the unnecessary stuff just in case, but that didn't help either. I'll admit that I don't know much about power supplies or the problems that a crappy or under powered one can cause, so feel free to enlighten me.

My last thought was that it could be the hard drive my games are on. It's an old drive that I brought over from the last computer I had just because it had all my Steam games on it already. I did notice a clicking noise which I think was coming from the hard drive that started the other night, but I had just moved my case out from under a desk and assumed that I just hadn't noticed the noise before. So as I type, I'm reinstalling Bad Company 2 on my new hard drive to test that theory out.

This is on my sig rig, if you're wondering about any of the other components involved.

So my question is - have I missed anything I should check, and are the hard drive or power supply possible/likely culprits?

Thanks guys.
    
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post #2 of 20
Sounds like the memory to me actually...

Download HDtune and tell us about the health status.

Also pop in the windows installtion cd and when it say hit any button to start press space. Then hit tab to select windows memory test
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post #3 of 20
Like the guy above me, sounds like memory, check your memory timings just to be sure they are factory spec, or what you know to be a good setup for those sticks... a recent bios flash could of set em back to stock or something offbeat.
 
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post #4 of 20
Thread Starter 
I ran the Windows Memory Test and it didn't detect any errors. The memory timings are all on their default settings, and I've never changed any of that. When I check on the hard drive that I'm running my games off in HDTune, it comes up with warnings under Reallocated Sector Count and Spin Retry Count. I'm assuming that's not a good thing? I'm also running the error scan in HDTune on that hard drive now.
    
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post #5 of 20
Thread Starter 
So I reinstalled my games on a different hard drive, and that didn't help either.

If anyone has any other ideas of what the problem could be, I'd appreciate the help.
    
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post #6 of 20
I too have experienced similar problems, and after extensive research I'm still not sure exatcly what fixed my problem.

But I did the following and it seemed to fix it, although I still get unexplained CTD's in BC2, but imho thats the game and not my PC.

Original link

Quote:
Originally Posted by egor1908
Allright, this seems to be the solution for my Hardlock. Here's the full description of what i did, and it is only related to users who run on Windows 7 64-bit, and probably have a Realtek soundcard.

1. Download pbsetup.zip.
Unpack it onto your Desktop, or anywhere else you like.
Go to step 2.

2. Go to C:\\Users\\<username>\\AppData\\Local\\PunkBuster\ \BC2\\pb\\ and delete all files from there.
Then go to D:\\Games\\Battlefield Bad Company 2\\ and remove following files.
Go to \\pb\\ folder and clean it too. Warning, this will "forget" your login data, if you checkd the "Remember me" box in the game, so make sure you remember your password.
Go to step 3.

3. Go to C:\\Windows\\SysWOW64\\ and locate PnkBstrA.exe and PnkBstrB.exe.
Set compartibility mode to Windows XP, and check the "run as admin" box. Do it for both files.
Go to step 4.

4. Run pbsetup.exe, add you game and update it. Don't forget to run it as admin.
Go to step 5.

5. Open PowerShell (run as admin!), and type cd c:\\windows\\system32 [Enter] sfc /scannow.
Reboot when completed, then go to step 6.

6. Open the PoweShell again and type cd c:\\windows\\syswow64 [Enter] sfc /scannow (make sure you ran the 64-bit version this time).
Go to step 7.

7. Kill the lag spikes!
Reboot.

8. Try to play the game, if you will keep getting hardlocks, try to install the latest realtek driver and set sound quality to 16 khz, and reboot.

UPD:
If you still keep getting hardlocks (pc freezes, with Brrrrrr sound), try to Uninstall PB using pbsvc.exe (could not find the correct version on evenbalance), Reboot, Install PB, reboot again, then take steps 1-2-3-4 and reboot.


I haven't had a single hardlock since i've done these steps. I've had a CTD, but it was ATI-related.
If you use ATI, try to disable ATI A.I, as it causes texture and screen flickering for some users. If you don't have this issue, go along.
Hope this helps.
Edited by daguardian - 3/10/11 at 12:05pm
post #7 of 20
Well how many run did you allow memtest to run. I posted this 2 hours ago that isnt enough.

Dont worry about sector count and retry count...

If you run the memory diag over night with no problems it is definitely not that.

The only things you will need to test from them is the GPU and Mobo.

Im not good with ATi so you would have to refer to some one eles about your videocard.
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post #8 of 20
Run Prime Blend. Much better than Memtest. Go 4-6 hours.
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post #9 of 20
Thread Starter 
Quote:
Originally Posted by StuffStuff1 View Post
Well how many run did you allow memtest to run. I posted this 2 hours ago that isnt enough.

Dont worry about sector count and retry count...

If you run the memory diag over night with no problems it is definitely not that.

The only things you will need to test from them is the GPU and Mobo.

Im not good with ATi so you would have to refer to some one eles about your videocard.
I ran the Windows Memory Test thing - it didn't seem to offer any option of how long to run it? Thanks for the info on the hard drive, too.

Quote:
Run Prime Blend. Much better than Memtest. Go 4-6 hours.
I've run Prime95 for at least 8 hours a few times when I was testing for stability, and it ran with no problems.

I'm trying out the suggestion regarding punk buster etc. from a post above, as it seems to be BFBC2 related.

Thanks all for your help with this - I'll try testing the memory over night and we'll see if I have any luck tomorrow.
    
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post #10 of 20
Concerning the timings, just to be on the safe side check with the manufacturer and get the timings, and manually set those timings in the bios... default does not always set the timings correctly, as the ram could of been based off a slower revision or sold as OC'd ram. Had several people have this kind of issue and now I set ram manually every time.
 
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