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Sapphire RMA Status?

post #1 of 11
Thread Starter 
Is there a Sapphire RMA status anywhere that will let me keep an eye on the Status of my RMA? I contacted the RMA email 2 days ago but no answer. Also anyone that has done an RMA with sapphire will they email you when its done & shipped?
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post #2 of 11
You will get an email. Takes 5-10 days with shipping.
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post #3 of 11
Thread Starter 
ok thanks i just wanted to make sure so im home. I dont feel like some tard ripping off my 6950
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post #4 of 11
Quote:
Originally Posted by 4LC4PON3 View Post
ok thanks i just wanted to make sure so im home. I dont feel like some tard ripping off my 6950
Did you contact Sapphire direct for your RMA or go through the retailer you bought the card at?

I need to RMA a card for a noisy fan.
Thanks in advance man!
    
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post #5 of 11
Thread Starter 
No i went directly through sapphire because I sent out my Rebate & newegg denied my Return so i had no choice. I shipped it to sapphire yesterday morning & they got it today.

They said I will have a new card in 1 week just wasnt sure if they had an official RMA status link. It took 1 day to get my RMA number. They Required me to Write the RMA on the box & I had to Insure & get signature confirmation. Cost me 18 bucks to ship just the card
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post #6 of 11
Where is Sapphire located?

In 5 LLLLOOOONNNNGGG days I'm ordering a sapphire 6870 from canadacomputers just north of NY

I hope my luck holds
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post #7 of 11
Sapphire is in Cali if I remember right.
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post #8 of 11
Thread Starter 
Walnut, ca

I think the worse part of this is the wait & having to be stuck using a very faulty 4890 until then
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post #9 of 11
So, how did the rma turn out? I had to rma a card myself.

So far the service seemed decent, better than I was expecting. The only downside so far has been the lack of a place to check the rma status like a lot of other manufacturers have.
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post #10 of 11
could be worse, they used to charge for rma'ing

apparently they dont anymore tho, which is good for you guys, i have yet to pay once for shipping a faulty hardware part return thank god i never had too, had plenty of rma's in the last few years
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