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Can't log onto Steam

post #1 of 8
Thread Starter 
This is the message that pops up when I try to connect to Steam. This has been happing since last night.

Y6lce.jpg

Should I reinstall Steam? Do I have to redownload all my games then?
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Coup de Etat
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CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3.8Ghz ASUS 89GTDPRO/USB3 ASUS GTX460 DirectCU Top (768MB) @ 825/1650/1895 4GB Ripjaws DDR3 @ 1500 9-9-9-24 
Hard DriveOptical DriveOSMonitor
Samsung Spinpoint F3 1TB, Seagate Freeagent 1TB ASUS 24x SATA Windows 7 64 bit ASUS VE198T @1440x900 
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Microsoft 3000 Corsair TX650 Cooler Master Scout Microsoft Comfort Mouse 3000 
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post #2 of 8
disable any and all av, such as the ms essentials, check other firewall settings, restart machine etc etc. what have you tried?
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Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
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MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
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6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
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P50
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CPUGraphicsRAMHard Drive
Intel Core i7-6700HQ NVIDIA Quadro M1000M 4GB Gskill 32gb 4x8gb DDR4 2300mhz Samsung 850 PRO - 1TB SSD m2 
Hard DriveOptical DriveOSOS
Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
MonitorMonitorMonitorPower
15.6" 1920x1080 IPS BenQ GL2460HM 24" LED BenQ GL2460HM 24" LED Lenovo 170w Power adapter 
MouseOther
MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
Hard DriveOSPowerCase
6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
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Raid card 
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post #3 of 8
If you are going to reinstall Steam, I would make a backup of all your games (just right click the games you want to back up in your Steam games list).
     
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2x 3TB Seagate Barracuda 7200.14 RAID 1 2x 250GB Samsung 840 Series SSD RAID 1 Samsung Burner w/ Lightscribe Custom Watercooling 
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2x 3TB Seagate Barracuda 7200.14 RAID 1 2x 250GB Samsung 840 Series SSD RAID 1 Samsung Burner w/ Lightscribe Custom Watercooling 
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Windows 10 Professional 64-bit LG 34UC88 (3440x1440) + Crossover 27Q 1440p Roccat Ryos MK Pro Cherry MX Brown Cooler Master Silent Pro 1200W Gold 
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Yamaha Receiver + 5.1 Xbox One Wireless Controller 
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post #4 of 8
Thread Starter 
I've restarted my comp and router. Good call on disabling MSE and Windows Firewall, I'll do that now.

EDIT - I can't login, so I can't backup my games.
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CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3.8Ghz ASUS 89GTDPRO/USB3 ASUS GTX460 DirectCU Top (768MB) @ 825/1650/1895 4GB Ripjaws DDR3 @ 1500 9-9-9-24 
Hard DriveOptical DriveOSMonitor
Samsung Spinpoint F3 1TB, Seagate Freeagent 1TB ASUS 24x SATA Windows 7 64 bit ASUS VE198T @1440x900 
KeyboardPowerCaseMouse
Microsoft 3000 Corsair TX650 Cooler Master Scout Microsoft Comfort Mouse 3000 
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Dragonball Z mousepad 
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Coup de Etat
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3.8Ghz ASUS 89GTDPRO/USB3 ASUS GTX460 DirectCU Top (768MB) @ 825/1650/1895 4GB Ripjaws DDR3 @ 1500 9-9-9-24 
Hard DriveOptical DriveOSMonitor
Samsung Spinpoint F3 1TB, Seagate Freeagent 1TB ASUS 24x SATA Windows 7 64 bit ASUS VE198T @1440x900 
KeyboardPowerCaseMouse
Microsoft 3000 Corsair TX650 Cooler Master Scout Microsoft Comfort Mouse 3000 
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Dragonball Z mousepad 
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post #5 of 8
Quote:
Originally Posted by narabhut;12697058 
I've restarted my comp and router. Good call on disabling MSE and Windows Firewall, I'll do that now.

ya. thats probally all it is. Might wanna give a good av a shot such as super antispyware and malwarebytes anti malware a shot as well.

the first one is available portable so you dont have to install anything to your hdd, more then some temp files.
P50
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CPUGraphicsRAMHard Drive
Intel Core i7-6700HQ NVIDIA Quadro M1000M 4GB Gskill 32gb 4x8gb DDR4 2300mhz Samsung 850 PRO - 1TB SSD m2 
Hard DriveOptical DriveOSOS
Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
MonitorMonitorMonitorPower
15.6" 1920x1080 IPS BenQ GL2460HM 24" LED BenQ GL2460HM 24" LED Lenovo 170w Power adapter 
MouseOther
MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
Hard DriveOSPowerCase
6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
Other
Raid card 
  hide details  
Reply
P50
(15 items)
 
   
CPUGraphicsRAMHard Drive
Intel Core i7-6700HQ NVIDIA Quadro M1000M 4GB Gskill 32gb 4x8gb DDR4 2300mhz Samsung 850 PRO - 1TB SSD m2 
Hard DriveOptical DriveOSOS
Seagate 2TB w/ 128MB Cache (ST2000LM007) Pioneer External USB-C Blu-Ray Burner Fedora 25 Win 10 LTSB 
MonitorMonitorMonitorPower
15.6" 1920x1080 IPS BenQ GL2460HM 24" LED BenQ GL2460HM 24" LED Lenovo 170w Power adapter 
MouseOther
MX-580 or Razor bluetooth something or other Docking station 40A50230US 
CPUMotherboardRAMHard Drive
i7 3770k BIOSTAR TH67+ 32gb 4x8 Corsair Vengence 1600 1x 256gb m2 
Hard DriveOSPowerCase
6x Seagate 2.5" 3tb > ~8.5tb raid 10 OpenSuse Seasonic G 550w Silverstone SG11B 
Other
Raid card 
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Reply
post #6 of 8
Thread Starter 
Nope, same error frown.gif
Coup de Etat
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3.8Ghz ASUS 89GTDPRO/USB3 ASUS GTX460 DirectCU Top (768MB) @ 825/1650/1895 4GB Ripjaws DDR3 @ 1500 9-9-9-24 
Hard DriveOptical DriveOSMonitor
Samsung Spinpoint F3 1TB, Seagate Freeagent 1TB ASUS 24x SATA Windows 7 64 bit ASUS VE198T @1440x900 
KeyboardPowerCaseMouse
Microsoft 3000 Corsair TX650 Cooler Master Scout Microsoft Comfort Mouse 3000 
Mouse Pad
Dragonball Z mousepad 
  hide details  
Reply
Coup de Etat
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3.8Ghz ASUS 89GTDPRO/USB3 ASUS GTX460 DirectCU Top (768MB) @ 825/1650/1895 4GB Ripjaws DDR3 @ 1500 9-9-9-24 
Hard DriveOptical DriveOSMonitor
Samsung Spinpoint F3 1TB, Seagate Freeagent 1TB ASUS 24x SATA Windows 7 64 bit ASUS VE198T @1440x900 
KeyboardPowerCaseMouse
Microsoft 3000 Corsair TX650 Cooler Master Scout Microsoft Comfort Mouse 3000 
Mouse Pad
Dragonball Z mousepad 
  hide details  
Reply
post #7 of 8
You can just copy all the files in the "steamapps" folder to another drive.
 
Gateway LT2207h
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Hard DriveHard DriveOptical DriveCooling
Crucial M4 64GB Samsung Spinpoint F3 1TB Asus 24x DVD burner Corsair H70 
OSMonitorKeyboardPower
Windows 7 64-bit Samsung P2370HD Logitech G15 Corsair TX750W 
CaseMouseAudioAudio
Antec 300 Illusion Logitech G500 ASUS Xonar DG Sony MDR-V6 
Audio
Altec Lansing VS4621 
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AMD Athlon II Neo K125 @ 1.7GHz Gateway JV01-NL Radeon HD 4225 2GB DDR3 800 6-6-6-15 
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Seagate Momentus XT 500GB Windows 7 HP 32-bit 10.1" LCD 6-cell Lithium Ion battery 
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Gateway LT2207h
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CPUMotherboardGraphicsRAM
AMD Phenom II X4 955 BE @ 3.9GHz Gigabyte GA-870A-UD3 MSI GTX 460 1GB @ 850/1700/2112 12GB DDR3 1600 8-8-8-21 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 64GB Samsung Spinpoint F3 1TB Asus 24x DVD burner Corsair H70 
OSMonitorKeyboardPower
Windows 7 64-bit Samsung P2370HD Logitech G15 Corsair TX750W 
CaseMouseAudioAudio
Antec 300 Illusion Logitech G500 ASUS Xonar DG Sony MDR-V6 
Audio
Altec Lansing VS4621 
CPUMotherboardGraphicsRAM
AMD Athlon II Neo K125 @ 1.7GHz Gateway JV01-NL Radeon HD 4225 2GB DDR3 800 6-6-6-15 
Hard DriveOSMonitorPower
Seagate Momentus XT 500GB Windows 7 HP 32-bit 10.1" LCD 6-cell Lithium Ion battery 
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post #8 of 8
close steam then delete the clientregisrty.blob file in the steam folder and restart steam, and see if that works
My System
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Phenom II X2 550 BE MSI 890FXA-GD70 XFX 5770 1GB CF Mushkin DDR3 2x2GB 
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My System
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Phenom II X2 550 BE MSI 890FXA-GD70 XFX 5770 1GB CF Mushkin DDR3 2x2GB 
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Windows 7 Ultimate ASUS Das Keyboard Pro S InWin Commander 650w 
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