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Bad Company 2 keeps on crashing my PC - Page 18

post #171 of 241
Quote:
Originally Posted by Tennobanzai View Post
Anyone updates if punkbuster is fixing this? Pretty annoying. 5770 worked fine but 6970 freezes.
I opened a support ticket on their website and I invite everyone else to do the same so that they will hopefully respond. I haven't got any response yet, but I included links to several discussions on various forums in the past week about this issue.
Edited by Multivac - 3/14/11 at 2:47pm
post #172 of 241
Just as an update guys, EA has been made aware of this problem and have admitted that there is an issue with the latest Punkbuster update. At some point they will make an official announcement. Apparently part of the problem is Windows 7 related.

Here is the actual quote from the EA forums.

" I suggest everyone to call EA and ask for Tier 2 tech person, that way the more people that call the higher prioity this problem will get.

I called them and talked to Tier 2 tech Lane from EA they are getting flooded with this problem, they know about it and have zero fixes at this time because it just happened last Wednesday and they need some time in talking to PB to figure out a fix. EA believes that the last PB patch was corrupted in some manner.

For my time they gave me a $20 coupon at the EA store that I can use toward any game in the future.

Lane at EA was very courteous and professional and was honest, currenlty they don't have an answer but they are working on it.

He said they will post on this forum and announce. They advise eveyone to wait for the announcement, which is what I am going to do. There is no need to waste more time configuring my computer when my computer is working fine. Lane did mention and I do know this is true, BFBC2 was made for XP it was not tested for Vista or 7 but they said it does run in those formats and we should not be having this problem."
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post #173 of 241
Quote:
Originally Posted by BigFrank View Post
Just as an update guys, EA has been made aware of this problem and have admitted that there is an issue with the latest Punkbuster update. At some point they will make an official announcement. Apparently part of the problem is Windows 7 related.

Here is the actual quote from the EA forums.

" I suggest everyone to call EA and ask for Tier 2 tech person, that way the more people that call the higher prioity this problem will get.

I called them and talked to Tier 2 tech Lane from EA they are getting flooded with this problem, they know about it and have zero fixes at this time because it just happened last Wednesday and they need some time in talking to PB to figure out a fix. EA believes that the last PB patch was corrupted in some manner.

For my time they gave me a $20 coupon at the EA store that I can use toward any game in the future.

Lane at EA was very courteous and professional and was honest, currenlty they don't have an answer but they are working on it.

He said they will post on this forum and announce. They advise eveyone to wait for the announcement, which is what I am going to do. There is no need to waste more time configuring my computer when my computer is working fine. Lane did mention and I do know this is true, BFBC2 was made for XP it was not tested for Vista or 7 but they said it does run in those formats and we should not be having this problem."
Xp doesn't have dirextx 10 but anyway thanks for info hope they fix this issue.

btw how did u get $20 coupon just by contacing their customer support?lol
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post #174 of 241
Hey guys , for what it's worth. i've not had a single freeze since I disabled MSI Afterburner. I don't know what it has to do with anything, but so far so good.
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post #175 of 241
Quote:
Originally Posted by fatmario View Post
Xp doesn't have dirextx 10 but anyway thanks for info hope they fix this issue.

btw how did u get $20 coupon just by contacing their customer support?lol
I didn't get the coupon. A few people on the EA BC2 forums were saying that they complained and the Customer Service Reps gave them 20$ coupons for all of the hassles etc. I guess EA is trying to save some face for what Punkbuster has done.
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post #176 of 241
I talked to customer service than asked to speak with a tech today. And never once was offered a coupon.
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post #177 of 241
Quote:
Originally Posted by tango bango View Post
I talked to customer service than asked to speak with a tech today. And never once was offered a coupon.
Maybe you weren't upset enough...
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post #178 of 241
Quote:
Originally Posted by BigFrank View Post
Maybe you weren't upset enough...
I was pretty PO.

But in all honestly if they fix it this week I'll get over it.
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post #179 of 241
I hope so as I really don't care for Homefront.
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post #180 of 241
I too have been getting these crashes ever since the 9th and I've been following this thread every step of the way. To EA and Punkbuster, give us our BC2 fix already dammit. I just bought Vietnam and I can't even it enjoy for 20 stinkin' minutes without crashing!

To the OP I'm glad disabling MSI Afterburner seems to have solved your problem but I don't even use afterburner! I've attempted almost every fix mentioned in this thread with no success. I've disabled all my OCs, updated PB, uninstalled Realtek drivers, I even closed every background program I had running (Rocketdock, Fraps, Sidebar, Avast, GPU-Z, Speedfan, etc.) and it still crashes. If anyone has word on a fix or when we'll get one please please lmk.
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