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Direct2Play Frustration

post #1 of 16
Thread Starter 
I recently purchased Need for Speed from Direct2Play on eBay. The ad claimed that the key would be sent within 12 hours of payment confirmation. Over 2 weeks later I received an envelope from them containing a DVD of the game and a piece of paper with the serial number. Not exactly 12 hours, but good enough I guess.

School was busy so I didn't have time to play it, so finally today (a couple weeks after receiving the game) I decided to install it. After entering the serial number, I got a message stating that the key has exceeded its maximum number of activations. What the heck?

Looking even more closelier at the paper they included, I read this line:

"Remember this activation code is already in use and you will only be able to use to to play singe player only if [sic] you like to play multiplayer as well we can offer you a new activation code for a small fee"

If you look at the ad, it says "Need for Speed Hot Pursuit ORIGINAL NEW CD-KEY FOR PC online mode multi-player & offline mode", so I got shammed in that regard because this is not new.

Secondly, and more importantly, isn't this practice ILLEGAL? It has to be, right? Selling the same key multiple times and just telling the customer they can only use it offline?

Anyway, I am trying to get a refund/usable key, and I have contacted EA about them because practices like this drive up game costs for us law-abiding citizens.

Just thought I'd share this experience and advise anyone and everyone to avoid buying from there.
    
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post #2 of 16
I used them to buy Magicka because it was on sale. I paid them and I got a CD key from them in like 5 minutes and activated it on Steam without any issues. I hope you get this cleared up, from what it sounds like that is some sketchy practice.
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post #3 of 16
I don't know the details of their methods, but these websites are able to mass-purchase keys for low costs in various markets. The practice isn't illegal, from what I understand; hell, someone on OCN made a post in a thread I was looking through (weeks ago, can't remember specifics) regarding these digital sales sites and how he was the marketing manager for a US-based company. I don't know how the multiple keys end up working out in reality, though; I was under the impression that each key was only printed once during manufacturing.

I've bought a game or two off of these sites in the past without issues. Your situation is definitely bad, however; the company had false advertising.

For future reference, I believe Intkeys.com has proven to have the best prices, and I've heard good things about them from a few people on OCN.
post #4 of 16
Quote:
Originally Posted by fball922;12708136 
I recently purchased Need for Speed from Direct2Play on eBay. The ad claimed that the key would be sent within 12 hours of payment confirmation. Over 2 weeks later I received an envelope from them containing a DVD of the game and a piece of paper with the serial number. Not exactly 12 hours, but good enough I guess.

School was busy so I didn't have time to play it, so finally today (a couple weeks after receiving the game) I decided to install it. After entering the serial number, I got a message stating that the key has exceeded its maximum number of activations. What the heck?

Looking even more closelier at the paper they included, I read this line:

"Remember this activation code is already in use and you will only be able to use to to play singe player only if [sic] you like to play multiplayer as well we can offer you a new activation code for a small fee"

If you look at the ad, it says "Need for Speed Hot Pursuit ORIGINAL NEW CD-KEY FOR PC online mode multi-player & offline mode", so I got shammed in that regard because this is not new.

Secondly, and more importantly, isn't this practice ILLEGAL? It has to be, right? Selling the same key multiple times and just telling the customer they can only use it offline?

Anyway, I am trying to get a refund/usable key, and I have contacted EA about them because practices like this drive up game costs for us law-abiding citizens.

Just thought I'd share this experience and advise anyone and everyone to avoid buying from there.

i really hate people how purchase an item on internet and never take 2 min and read the description before purchasing

the item you bought from us have the same description of this one

Description

THIS LISTING IS ONLY FOR NEED FOR SPEED HOT PURSUIT ORIGINAL DVD ONLY FOR PC GAME

this listing don't include any manual, box
This DVD is in English
Requires activation code / cdkey to install this game, activation code / A use cdkey is included. IF YOU NEED A NEW ORIGINAL ACTIVATION CODE / CD-KEY PLEASE CONTACT OUR CUSTOMER SUPPORT AT http://direct2play.com/support AND INCLUDE TRANSACTION NUMBER IN YOUR TICKET, WE WILL BE HAPPY TO ASSIST YOU

USED CD-KEY IS FREE OF CHARGED AND IS INCLUDE WITH YOUR PURCHASE, YOU CAN'T REGISTER OR CREATE ANY ACCOUNT WITH AN USED CD-KEY HOWEVER YOU CAN PLAY SINGLE PLAYER WITHOUT ANY PROBLEM.
NEW CD-KEY HAVE AN EXTRA FEE, YOU CAN CREATE AND REGISTER AN ACCOUNT TO PLAY MULTIPLAYER ONLINE WITH OTHER PERSONS
Easy instruction how to install this game will be send with your dvd

here is the link http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=220742114121&ssPageName=STRK:MESOX:IT

so stop talking to many BS about us and always read the item description before purchasing

we purchase directly from the manufacture that why we also offer new code with new dvd's
post #5 of 16
Thread Starter 
Oh hi Direct2Play! Nice link you have there, unfortunately that link doesn't go to the ad that I purchased my game from, sorry. You lose. I have emailed EA about it smile.gif
    
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post #6 of 16
Thanks for the warning OP.

I will clearly NEVER buy from this website, I'll tell all the people I know wink.gif
    
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post #7 of 16
Quote:
Originally Posted by direct2play;12761031 
i really hate people how purchase an item on internet and never take 2 min and read the description before purchasing

the item you bought from us have the same description of this one

Description

THIS LISTING IS ONLY FOR NEED FOR SPEED HOT PURSUIT ORIGINAL DVD ONLY FOR PC GAME

this listing don't include any manual, box
This DVD is in English
Requires activation code / cdkey to install this game, activation code / A use cdkey is included. IF YOU NEED A NEW ORIGINAL ACTIVATION CODE / CD-KEY PLEASE CONTACT OUR CUSTOMER SUPPORT AT http://direct2play.com/support AND INCLUDE TRANSACTION NUMBER IN YOUR TICKET, WE WILL BE HAPPY TO ASSIST YOU

USED CD-KEY IS FREE OF CHARGED AND IS INCLUDE WITH YOUR PURCHASE, YOU CAN'T REGISTER OR CREATE ANY ACCOUNT WITH AN USED CD-KEY HOWEVER YOU CAN PLAY SINGLE PLAYER WITHOUT ANY PROBLEM.
NEW CD-KEY HAVE AN EXTRA FEE, YOU CAN CREATE AND REGISTER AN ACCOUNT TO PLAY MULTIPLAYER ONLINE WITH OTHER PERSONS
Easy instruction how to install this game will be send with your dvd

here is the link http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=220742114121&ssPageName=STRK:MESOX:IT

so stop talking to many BS about us and always read the item description before purchasing

we purchase directly from the manufacture that why we also offer new code with new dvd's

rolleyes.gif REALLY? Where does the "used cd-key" come from? I guess buying and selling used keys must be big business for you guys or do you sell the CD Key as "new" once the first time and then file it away for additional sales as "used" and advertise it as an offline only key? Either way deceptive business practice is deceptive. LMAO how is this different than outright piracy?
post #8 of 16
I agree... definitely won't be purchasing anything from that site!!!
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post #9 of 16
Quote:
Originally Posted by direct2play;12761031 
i really hate people how purchase an item on internet and never take 2 min and read the description before purchasing

the item you bought from us have the same description of this one

Description

THIS LISTING IS ONLY FOR NEED FOR SPEED HOT PURSUIT ORIGINAL DVD ONLY FOR PC GAME

this listing don't include any manual, box
This DVD is in English
Requires activation code / cdkey to install this game, activation code / A use cdkey is included. IF YOU NEED A NEW ORIGINAL ACTIVATION CODE / CD-KEY PLEASE CONTACT OUR CUSTOMER SUPPORT AT http://direct2play.com/support AND INCLUDE TRANSACTION NUMBER IN YOUR TICKET, WE WILL BE HAPPY TO ASSIST YOU

USED CD-KEY IS FREE OF CHARGED AND IS INCLUDE WITH YOUR PURCHASE, YOU CAN'T REGISTER OR CREATE ANY ACCOUNT WITH AN USED CD-KEY HOWEVER YOU CAN PLAY SINGLE PLAYER WITHOUT ANY PROBLEM.
NEW CD-KEY HAVE AN EXTRA FEE, YOU CAN CREATE AND REGISTER AN ACCOUNT TO PLAY MULTIPLAYER ONLINE WITH OTHER PERSONS
Easy instruction how to install this game will be send with your dvd

here is the link http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=220742114121&ssPageName=STRK:MESOX:IT

so stop talking to many BS about us and always read the item description before purchasing

we purchase directly from the manufacture that why we also offer new code with new dvd's

This is what you call professionalism?
post #10 of 16
^
Do you really think that is someone from their website..
I used to make new accounts and act like people from other websites when I trolled a lot.
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